Ohio Basement Authority installed an egress window for me. Joe Stuber and his crew were a pleasure to work with.
The excavation and block cutting necessary for the installation of an egress window are messy jobs. I appreciated the fact that Joe and his crew took extra care to keep the mess to an absolute minimum.
Joe was also great about letting me know what his intentions were for the job, and confirming that his intentions would meet my expectations. As a result, I couldn't be more pleased with my new egress window and the people at Ohio Basement Authority.
Ohio Basement Authority was one of three estimates I got, after my last episode of a wet basement.
Choosing this company was, by far, the best choice.
From the initial visit and estimate to the completion of the job today - by the foreman and his two crew members - I couldn't have been more pleased. The crew was on time and completed the job in two days, as promised.
Ohio Basement Authority should be very proud of this crew, and I highly recommend them for the WOW service award!!!!!!!
The crew with Mike Gramly as foreman did a wonderful job. They were friendly, courteous and efficient. I was impressed with their work.
The inspector I met with also did a nice, thorough job, and was friendly and courteous.
Ohio Basement Authority installed Geo-Lock Wall Anchors in one of my basement walls. I got three bids and chose this company for their cost and warranty. Everyone I talked to was great.
Jim Pierpoint was very friendly and explained everything to me. He was great. The crew foreman and his crew were top-notch, No. 1. They did an excellent job and were very friendly. I would give them the highest rating that is possible. Thanks guys, and I would recommend them any time.
The initial crew which installed the SmartJacks had excellent service. I just finished with the yearly inspection of the SmartJacks. Please note that the two individuals that did the service work were extremely friendly, thorough, and are a positive representation of your company.
Mike and Kyle were here today for the concrete pad and steps. I’m very pleased with their work. I watched Mike and his work, and he's quite professional. We would recommend them to other customers needing concrete work.
After having four local companies give us estimates for our cracked and bowing walls, I made one last call to the Ohio Basement Authority, based on several great online reviews. Out of the five companies I had look at our basement, Ohio Basement Authority was the best by far!
From the beginning of the process, I was very impressed with the professionalism of the company - from the first phone call to set up the appointment, to the completion of the project.
When John Becker Sr. came to inspect and assess our basement, he was the first to actually look at the basement as a whole, rather than just our "problem areas" that we had pointed out. After the assessment of our foundation, we sat down and he explained the issues that we have with our foundation - there were more than I thought - along with the possible fixes.
I never once felt pressured to choose their company, or to purchase the most expensive fixes for our problems. After reviewing the options, they were able to save me almost $12,000 for the same repair that I was quoted by another company, and they offer 12-month financing that takes no time to sign up for. Before John left, we had a date scheduled for repairs and the financing was set up.
This morning, Joe Stuber and his crew came to install our carbon fiber straps. From the time he and his crew arrived, they were very professional and explained exactly what was going to take place during the install. They made sure to protect the rest of our basement from dust during the carbon fiber install, and cleaned up the little mess that they made before leaving.
I have been very happy with the entire process, and will definitely call them for future repairs!
The men, Manuel, Santos, and Miguel were wonderful. They were polite and considerate. They did a fantastic job. Manuel, in particular, was patient and understanding of my questions and concerns.
Ohio Basement Authority accurately identified our problem, and did an amazing job of installing a drainage system and sump pump inside our house!
Everything was done in one day. Amazing work and great price. The sump pump kicks on periodically, which tells me it was the right solution for our basement moisture issue!
The inspector was amazing too; no high-pressure sales! I would use them again and recommend them without any hesitation.
If you need this type of business service, you are probably already experiencing something fairly negative. Ohio Basement Authority will turn that around for you. Prompt, quick, professional, with the ability to adapt to unforeseen circumstances, and fair, competitive pricing. What more could you ask for?
Adam and Jon replaced 25' of sewer line; connected an unexpected, pre-existing line; made unexpected repairs to the septic tank wall at the connection point; and completely graded the area. About 5 hours after their arrival, they were leaving with smiles from everyone involved. A truly positive experience.
I hope I never need this type of service again, but if I do I know exactly who I'm going to call – Ohio Basement Authority.
Everyone involved with the repair was very professional. The workers were polite and efficient. Minimizing dirt and dust was a high priority. The basement looks great.
Very polite and informative.
We had a very positive experience with Ohio Basement Authority. The representative was professional and presented us with a thorough solution for the difficult moisture issue we had in our basement. The work crew was very professional, ready to explain any issues, did the work promptly and went beyond what we expected in order to do a complete and thorough job.
They were very polite and cleaned up the area nicely. They were very organized and professional, and Jose answered all of my questions.
Mike McDonald's customer service/sales did an excellent job on repairing our basement. We will refer your company to family and friends. Many thanks!