Friday, June 29th, 2018 by Holly Richards-Purpura
As a homeowner, it is important to do some research and educate yourself when you are faced with significant investments like repair projects. You shouldn’t settle for just any Joe Schmo coming into your home and providing less than stellar customer service or repairs.
So what makes Ohio Basement Authority different? We believe that homeowners like you should have remarkable experiences when it comes to waterproofing your leaking basement, stabilizing cracking walls, and addressing other repairs to enhance your home’s health and safety. Along with installing the best permanent solutions, we are committed to providing remarkable customer service. That’s because we believe more is possible.
When it comes down to choosing a company to complete these projects, it helps to see what is being installed and how it will benefit your home. So head over to the other areas of our website to browse our Case Studies, Photo Galleries and Before and After photos that showcase work we’ve completed for other homeowners.
We have found that customers not only appreciate looking at work we’ve completed, but they also want to hear about other homeowners’ experiences. That is why customer feedback is so powerful. Not only does it enhance our reputation, it also is a learning tool for us and prospective customers.
Alicia R. of Galloway, OH, agreed in her testimonial. You can read the full piece here.
“I chose to work with Ohio Basement Authority because the company is highly rated on the BBB and Angie’s List. I also had less than stellar performance from other companies and was open to trying a new company.”
Similarly, Ohio Basement Authority stood out to Adam L. of Grandview, OH, as the best choice for his waterproofing project.
“I brought in two other companies to provide quotes for the job. They were nice enough guys, but neither seemed to have OBA's refined approach or degree of professionalism. I also inspected the recent work product of one of them and was disappointed with what I saw. I'm glad I selected you because your product looks great.”
In his review, Anthony A. of Lewis Center, OH, spoke about how impressed he was by his inspector’s approach.
“Jacob Thomas was an excellent repair specialist who showed genuine interest and concern about my poor downspout drainage situation. He explained which materials would be best to install for my problem along with suggesting an alternate direction for ideal water flow away from the house. Jacob also suggested a new sump pump system with backup pump and battery that replaced my old original system. The new system provides better prevention against flooding in the finished basement.”
Dan W. of Galion, OH, also was wowed by our team, including the installation crew he had for his foundation repair project.
“Jose, the crew foreman, kept us informed every step of the way. Customer service and professionalism exceeded our every expectation. Jose's crew - Sergio and Angel - was very courteous, hardworking and detail-oriented.”
So take your time on our website and get to know our team, our solutions and our customers. If we can be of any assistance, don’t hesitate to contact us for more information. We look forward to working with you!