Jennie Mason plays an integral part in the daily operations of our office as a Customer Care Representative. She handles incoming and outbound calls, and helps our customers by scheduling appointments for them with our certified inspectors.
Jennie’s passion for providing exceptional customer service makes her a valuable asset to Ohio Basement Authority. She has many years of retail experience, selling fine jewelry, women’s clothing and sewing machines. She was also responsible for lead generation at Kinetico.
She enjoys coming to work every day so she can help our customers make their homes safer and healthier for their families, and protect their No. 1 investment.
Jennie lives in Alexandria, and she enjoys spending time with her family and grandchildren. Her hobbies also include quilting and participating in car shows with a 1939 Ford.
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