Customer Reviews
About Me
  • By Marty C.
    Mansfield, OH

    "We couldn't be happier with Julio and his crew. Punctual, professional and completely respectful of our home. They came in and..."

    Customer Review

    By Marty C.
    Mansfield, OH

    We couldn't be happier with Julio and his crew. Punctual, professional and completely respectful of our home. They came in and went right to work. They had the house at a comfortable levelness in under three hours. I pushed them to crank it further knowing there would be some drywall cracking so they obliged. They didn't rush the last 1/8th inch and the cracking was much less than expected. Not only did they level the floors, but also fixed our sticking door in the process. Julio walked me through exactly what they did and, like the salesman, also made sure I understood all of it. I would recommend Ohio Basement Authority to anyone in need of their service, but more than that, I would recommend they ask for Julio and his crew to do the work.

  • By Stephen M.
    Columbus, OH

    "Excellent presentation. I was home later than expected and Jacob reviewed the entire process for me after already going over it..."

    Customer Review

    By Stephen M.
    Columbus, OH

    Excellent presentation. I was home later than expected and Jacob reviewed the entire process for me after already going over it with my wife.

  • By Anthony A.
    Lewis Center, OH

    Customer Review

    By Anthony A.
    Lewis Center, OH

  • By Stacie V.
    Powell, OH

    "Milton, Daniel and Salvadore were a pleasure and very professional! GREAT GUYS, GREAT WORK!"

    Customer Review

    By Stacie V.
    Powell, OH

    Milton, Daniel and Salvadore were a pleasure and very professional! GREAT GUYS, GREAT WORK!

  • By Greta E.
    New Carlisle, OH

    "We found you on the Internet and decided to get some quotes. But honestly, when Jacob Thomas showed up at our home, he was..."

    Customer Review

    By Greta E.
    New Carlisle, OH

    We found you on the Internet and decided to get some quotes. But honestly, when Jacob Thomas showed up at our home, he was personable, willing to work with us and really went all out to get us a good deal. Bill Comer and the crew was wonderful as well. They were so professional but also personable in how they worked with our kids watching them work! Our 4-year-old even shared snacks with them so they wouldn't be hungry!

Testimonials
from customers I've helped!
  • "I have spoken highly of my experience to my co-workers and family." Read Full Testimonial

    Gabrielle K. of Lancaster, OH

    Customer Testimonial

              I called two local companies and they did not return my call. Then I called Ohio Basement Authority. Not only did Jacob come over to the house with my first concern, he and Jeff came over the next day when I discovered my crumbling wall. I was told to have the hot water heater moved prior to the installation. The crew leader hooked it back up for me as a courtesy. He felt that I should not be without hot water. The crew also placed plastic on my floor to avoid tracking dust. One crew member also swept the floor after installation. Not one speck of dirt was on the floor. I have spoken highly of my experience to my co-workers and family.
    Gabrielle K.
    Lancaster, OH
  • "Jacob did our inspection and was professional and friendly, and all of the crews – Jose for..." Read Full Testimonial

    Bill S. of Chillicothe, OH

    Customer Testimonial

              I’ve seen your commercials during the Channel 10 newscasts. Also, I saw Ohio Basement Authority on the radon test results as a vendor for radon mitigation. Jacob did our inspection and was professional and friendly, and all of the crews surpassed our expectations. All three crews – Jose for waterproofing, David for radon, and the foreman for egress – called an hour or so before arrival to tell us they were on the way, and showed up as stated. They all were courteous and told us what they would be doing, and continued to ask us if we had any questions. They all did as much as they could to keep things clean.
    Bill S.
    Chillicothe, OH
  • "Choosing a reputable company at a reasonable price to do this type of extensive work was a difficult..." Read Full Testimonial

    Mandy and Juan Y. of Westerville, OH

    Customer Testimonial

              We have seen your trucks in the neighborhood, and we chose to work with you because of the price/cost competitiveness, as well as your reputation and reviews. I appreciated the follow-up email with the inspector’s name and photo to let me know who to expect at my house for the initial appointment. Jacob did a good job and made it happen by working with us to overcome any concerns and barriers throughout the process. We appreciate it! Dave, Martin and Justin did an excellent job. They were all very courteous, professional, hard-working guys, and they did a very good job with clean-up. Choosing a reputable company at a reasonable price to do this type of extensive work was a difficult decision. We’re very happy with our decision, and thank you for the thorough work.
    Mandy and Juan Y.
    Westerville, OH
  • "Jose and his crew were very polite and nice. I was surprised how quickly and cleanly the work was done." Read Full Testimonial

    Thomas J. of Westerville, OH

    Customer Testimonial

              I saw one of your trucks in the neighborhood, and I contacted you specifically in response to a direct mailing. I then chose to work with your company because of the cost and getting exactly the solution I needed. Of all the representatives that came to the house, I found Jacob Thomas to be the most helpful. He listened to what I wanted and did not try to sell me what I did not need. The crew wanted to come early due to a scheduling snafu, but we were able to reschedule to what we were expecting. That allowed us to do some last-minute cleanup. Then they called to let us know they were coming, and they were on time. Jose and his crew were very polite and nice. I was surprised how quickly and cleanly the work was done. Except for the work done, you wouldn’t even know they had been here.
    Thomas J.
    Westerville, OH
  • "Now Ben can use his basement for hobbies he enjoys!" Read Full Testimonial

    Ben W. of Columbus, OH

    Customer Testimonial

              WATCH: Ben was so pleased with the work Ohio Basement Authority did for him, and he can now use his basement for hobbies he enjoys!
    Ben W.
    Columbus, OH
  • "Jacob Thomas was great. His style and the presentation sold us on your company. He represents you very well." Read Full Testimonial

    Carolyn and David V. of Columbus, OH

    Customer Testimonial

              Jacob Thomas was great. His style and the presentation sold us on your company. He represents you very well. The price also was better than your major competitor, and we got more for our money. The crew got here and got right to work at 8 a.m. both days. Martin and his team of Alex and Jean Carlos were awesome! VERY hard workers who basically never stopped for a break both days. They also were polite and stopped to show us how it was going. They cleaned the house on the way out the door and laid new plastic the next morning. It was a muddy job, and they cleaned up well both days. This was a great experience in home remodeling. You have a great company and employees!
    Carolyn and David V.
    Columbus, OH
  • "It was a pleasant experience from start to finish; very professional." Read Full Testimonial

    Randy W. of Columbus, OH

    Customer Testimonial

              Jacob was great. He explained everything and was helpful, knowledgeable and friendly. I chose to work with Ohio Basement Authority because of Jacob and your company’s reputation. The installation crew was great. They were two very nice guys who were quick, polite, friendly and competent. They also were courteous and not annoyed by the questions of my 5-year-old. Everything was cleaned up to the pre-job state. It was a pleasant experience from start to finish; very professional.
    Randy W.
    Columbus, OH
  • "Jacob was great! He explained everything thoroughly. I also felt like he gave me a fair estimate compared to..." Read Full Testimonial

    Liz C. of Columbus, OH

    Customer Testimonial

              I chose to work with Ohio Basement Authority because of the price, and the work was the least intrusive. Jacob was great! He explained everything thoroughly. I also felt like he gave me a fair estimate compared to other quotes I received. The work that was done was done well and efficiently, and the overall clean-up was good.
    Liz C.
    Columbus, OH
  • "The company representative I met with was super friendly, and his presentation was very good." Read Full Testimonial

    Ben P. of Columbus, OH

    Customer Testimonial

              The company representative I met with was super friendly, and his presentation was very good. I chose to work with Ohio Basement Authority because the solution was slightly cheaper than other companies I had out, because of the warranty, and the sales rep was awesome. The installation crew was very courteous! I was actually pleasantly surprised by how nice everyone was.
    Ben P.
    Columbus, OH
  • "Jacob was very courteous and professional. The foreman and his crew also did a great job and were very..." Read Full Testimonial

    Pat B. of Delaware, OH

    Customer Testimonial

              A friend used Ohio Basement Authority. He felt like the work was high-quality, that he was treated fairly, and he was not oversold. Jacob was very courteous and professional. The foreman and his crew also did a great job and were very professional and courteous. They represented your company well.
    Pat B.
    Delaware, OH

Jacob Thomas from Ohio Basement Authority

Title: Inspector

Jacob Thomas from Ohio Basement Authority

Jacob Thomas’ compassion and dedication to helping others is what motivates him in his career at Ohio Basement Authority.

As a certified basement waterproofing professional, and foundation and crawl space repair specialist, Jacob is eager to meet new homeowners, devise the perfect plan to help them address their home repair needs, and create healthier living environments. A passionate and determined problem solver, Jacob greets each day as a new learning opportunity to assist someone in need and better himself at the same time. He also builds lasting relationships with our customers.

Jacob has vast knowledge and experience from his years in the construction and industrial fields. He has been able to build on and expand his expertise by joining our team. He also has taken advantage of numerous learning and coaching opportunities through the Basement Systems and Foundation Supportworks worldwide networks, and has completed more than 250 hours of training.

Jacob lives in Columbus, and is an avid sports fan that enjoys cheering on the Buckeyes, Browns and Cavs. He also loves traveling, movies, music, and spending time with his cherished family and friends.

Case Studies I've worked on:

Before and after photos from jobs I've worked on:
  • Stabilizing Cracking, Tilting Walls with Carbon Fiber Supports in Ontario, OH
    Before
    Stabilizing Cracking, Tilting Walls with Carbon Fiber Supports in Ontario, OH
    After

    They have lived in their house for 14 years, but homeowners in Ontario, OH, just noticed some significant changes in their foundation walls within the last year. Several areas of the walls were cracking and appeared to be tilting inward. These issues, which are signs of foundation failure, were only worsening over time.

    Motivated to find the best permanent solution, the homeowners began to research repair options. After they found Ohio Basement Authority’s website, they were eager to contact us to learn more about how we could help them. They met with Inspector Jacob Thomas who completed a thorough evaluation of the home. Jacob then presented the owners with one type of our many reliable foundation repair solutions.

    One of our crews, led by Joe Stuber, then permanently stabilized the problematic foundation walls by installing several Carbon Fiber supports. These heavy-duty supports firmly adhere to the walls to hold them in their current positions, as well as prevent any further cracking and inward bowing. The low profile of these straps allows them to easily be concealed with paint or other basement finishing materials. Any cracks along the walls also were filled and repaired.

    The homeowners are pleased to now have a safe and stable forever home because of this repair project.

  • Ensuring a Home's Health, Value with CleanSpace Encapsulation in Westerville, OH
    Before
    Ensuring a Home's Health, Value with CleanSpace Encapsulation in Westerville, OH
    After

    They moved into their house not long after it was built almost 40 years ago, but homeowners in Westerville, OH, were ready to put their home on the market. Before doing so, the owners knew they must complete various home improvement projects. This included addressing the partial crawl space just off of the basement.

    Even though the owners had some boxed items stored in this space, it certainly was not an ideal storage area. Along with debris strewn about the crawl space, this area also featured plastic liner that failed to cover the dirt floor and nasty insulation that was falling victim to mold and moisture. The homeowners worried these conditions would not only affect the health of the home, but their ability to sell it as well.

    After learning more about Ohio Basement Authority through our website, the homeowners were eager to contact us for assistance in transforming the problematic crawl space. They met with Inspector Jacob Thomas who recommended the perfect solution.

    One of our crews, led by Foreman Manuel Inguil, first removed the debris and other nuisances from the crawl space. Then, they encapsulated the crawl space in CleanSpace liner. The thick and durable CleanSpace liner fully seals the crawl space from the earth. It also prevents vapor and moisture intrusion, and it helps insulate the crawl space. CleanSpace is tough enough to crawl on, and it helps create a healthy storage area. Its durability is further enhanced by the thick drainage matting that was placed on the floor before the encapsulation process.

    The homeowners are glad the crawl space, as well as the rest of the home, will now be healthy for the next owners because of this reliable repair solution.

  • Fixing and Protecting a Cracking, Tilting Wall with Carbon Fiber Supports in Dublin, OH
    Before
    Fixing and Protecting a Cracking, Tilting Wall with Carbon Fiber Supports in Dublin, OH
    After

    After living in his house for 10 years, a homeowner in Dublin, OH, started to notice structural problems in his basement were only getting worse. One of the foundation walls had numerous cracks, and it appeared to also be tilting inward.

    While these are common signs of foundation failure, they can result in expensive repairs and serious damage if they are neglected. Concerned with the safety and structural integrity of his house, the owner began to research how to best address these issues. He was eager to contact Ohio Basement Authority for further guidance after he found information about our company online.

    The owner met with Inspector Jacob Thomas who completed a thorough evaluation of the home and its problematic foundation wall. Jacob also measured the wall and confirmed it was indeed shifting. Jacob then presented the homeowner with one type of our many reliable foundation repair solutions.

    Foreman Valentin Rosales and his crew then installed several Carbon Fiber supports on the wall. These heavy-duty supports firmly adhere to the wall to permanently stabilize it and hold it in its current position. They also protect the wall from any further cracking or inward bowing. Any cracks along the wall also were filled and repaired.

    The owner now has peace of mind knowing this trustworthy solution has helped him create a safer living environment.

Company news I'd like to share with you:

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-656-1622