Customer Reviews
About Me
  • By Rick W.
    Pickerington, OH

    "The best of the best to work with."

    Customer Review

    By Rick W.
    Pickerington, OH

    The best of the best to work with.

  • By Daniel R.
    Westerville, OH

    "The salesman, John, is who really sold us on your service."

    Customer Review

    By Daniel R.
    Westerville, OH

    The salesman, John, is who really sold us on your service.

  • By Sherri L.
    Columbus, OH

    "The company was honest. No pressure sales. The representative made me aware of other things I should do for my basement but..."

    Customer Review

    By Sherri L.
    Columbus, OH

    The company was honest. No pressure sales. The representative made me aware of other things I should do for my basement but understood my first priority. They were also in my price point.

  • By Rose G.
    Columbus, OH

    "Hard workers. Cheerful disposition, especially considering the wet and muddy conditions they had to work in."

    Customer Review

    By Rose G.
    Columbus, OH

    Hard workers. Cheerful disposition, especially considering the wet and muddy conditions they had to work in.

  • By Linda G.
    Columbus, OH

    "Outstanding job. Valentine, Jesus and Everit did a fantastic job with the work and with communicating to us what was being done."

    Customer Review

    By Linda G.
    Columbus, OH

    Outstanding job. Valentine, Jesus and Everit did a fantastic job with the work and with communicating to us what was being done.

Testimonials
from customers I've helped!
  • "We chose to work with Ohio Basement Authority because of the company's reviews and how comfortable we felt..." Read Full Testimonial

    Erica H. of Zanesville, OH

    Customer Testimonial

              We chose to work with Ohio Basement Authority because of the company’s reviews and how comfortable we felt with the communication from everyone we talked to. Our inspector, John Dean, was great when he came and presented us with the explanation of why our basement was leaking. He answered any questions we had and was very professional.
    Erica H.
    Zanesville, OH
  • "For all this, I am so forever grateful. Your treatment of me will never be forgotten." Read Full Testimonial

    Margaret H. of Lancaster, OH

    Customer Testimonial

              I believe I saw Ohio Basement Authority on television. It seemed important to me to have a company who could take care of so many big structural problems that regular people like us can’t handle. I chose to work with Ohio Basement Authority because of my representative who was kind, caring and compassionate. And this is a company who is fair and honest in their dealings. Once I saw the effort OBA gave to my situation, I had no intention of getting a second opinion, not matter what the cost. From the first call to dealing with John Dean, your people could not have been kinder or more understanding and fair. They also "worked" my job in. I know full well that small jobs like mine aren’t major jobs. Yet I was treated with dignity even though the job was small in comparison to others. I was given priority because of an insurance situation, and I fairly doubt in this day and age that most companies would give me the time of day. This consideration made me feel important and not just like a money maker. WOW! You must surely already know that John Dean has to be one of the kindest, most considerate people who ever roamed the earth. I told him the brevity of my situation. I was scheduled for major surgery and I had the insurance company breathing down my neck, wanting our failing retaining wall to be fixed or they would not insure us. I had that on my back, the surgery that didn't end well, and the money issue which for me is HUGE because I started over late in life. John was very sympathetic to my situation and pushed my job ahead of others who were more important. And he also worked with me to consider a price that I could somehow handle over time. I cannot say enough about this very kind and caring man. The crew was here right on the money, but I was ready for them. I’m an early bird! They were hilarious, so they gave me great entertainment while they were here both days. That crew…I never saw men work so hard in my life except on the farm baling hay. I felt terrible that on the first day the temperature was in excess of 90 degrees, but nobody complained or slowed down. They were fast and clean and right to the point. Very fun to be with and I will always wonder how they did in life after they left here. Very nice guys. Everyone involved could not have been better people, which I suspect reflects on those who own Ohio Basement Authority. They have to be good, or all the good that came of my bad situation would not be resolved. Because without a heart for people, nobody's company would be worth their weight in salt if it were not for simple caring. In this day and age of companies being either unfair or only caring what goes into their pockets, it’s a refreshing thing to see so many people work in my behalf when they could have just turned their heads and let me sit. I am flabbergasted at this. From top to bottom, Ohio Basement Authority has to be a group set apart. And THAT WALL...I am STUPIFIED at how beautiful it is. I just can't believe it! I told the guys who put it up that it looked like something from a state park. I am just beyond words at the finished product. AMAZING. And for all this, I am so forever grateful. I can tell you with marked assuredness that if I EVER run across anyone who needs services that OBA can provide, you will be my first vote. Your treatment of me will never be forgotten.
    Margaret H.
    Lancaster, OH
  • "John Dean did a fine job of describing the system and listening to a homeowner's thoughts." Read Full Testimonial

    Lou P. of Mount Vernon, OH

    Customer Testimonial

              I chose to work with the company because of its presence on the BBB, the reputation, and the warranties. The office staff was good in setting up an appointment time. John Dean did a fine job of describing the system and listening to a homeowner's thoughts. He closed the sale well, also. The crew explained their installation process and worked quickly to get the job done. It was a snowy day, and they put down canvas over the floors that they would be using. The cleanup was excellent. Thanks for getting it done quickly and effectively.
    Lou P.
    Mount Vernon, OH
  • "Milton and Daniel were very hardworking, conscientious, competent, and very skilled at what they do." Read Full Testimonial

    Lynne M. of Columbus, OH

    Customer Testimonial

              We’ve seen Ohio Basement Authority’s TV commercial, and we chose to work with the company because of the good presentation by John Dean. He is a knowledgeable representative for your company. And the timing was right. We were ready to repair our basement for future living and possible future selling of our house. Milton and Daniel were very hardworking, conscientious, competent, and very skilled at what they do. Like I told them, if I owned a company, I would not hesitate to hire them, no matter what the company did!
    Lynne M.
    Columbus, OH
  • "I am very happy and incredibly pleased I was able to get the work done less than one week after a quote!" Read Full Testimonial

    David I. of Upper Arlington, OH

    Customer Testimonial

              John was excellent. I really liked him, and his laptop presentation was a little helpful. I am very happy and incredibly pleased I was able to get the work done less than one week after a quote!
    David I.
    Upper Arlington, OH
  • "John Dean did a good job." Read Full Testimonial

    Dave R. of Hilliard, OH

    Customer Testimonial

              I chose to work with Ohio Basement Authority because of the price and quality, and John Dean did a good job.
    Dave R.
    Hilliard, OH
  • "OBA is a very good company. It was a pleasure doing business with you, and you definitely have any repeat..." Read Full Testimonial

    Stew W. of Richwood, OH

    Customer Testimonial

              I heard about Ohio Basement Authority from 610 WTVN advertising, and I chose to work with the company because of its reputation and experience. John Dean was punctual and very professional. It was a pleasure working with him. I also had clear, frequent communication with the office staff about all scheduling and follow-ups. The crew called to let me know when they were coming, and they were on time. They were fantastic! The work spaces were left cleaner than they were before the work. OBA is a very good company. It was a pleasure doing business with you, and you definitely have any repeat business from me.
    Stew W.
    Richwood, OH

John Dean from Ohio Basement Authority

Title: Inspector

John Dean from Ohio Basement Authority

John is a certified basement waterproofing professional, and foundation and crawl space repair specialist who is passionate about assisting Ohio Basement Authority’s customers. He is a dependable, trustworthy and honest team member who enjoys traveling throughout the region to personally connect with homeowners and help them create healthier living environments.

With his excellent customer service skills and experience working with the public, John is a perfect fit for Ohio Basement Authority’s team. He previously worked for several years at a major insurance and financial service firm, and held various other customer services positions.

Along with previous coaching opportunities, John has completed extensive training through the Basement Systems worldwide network. He also is a certified firefighter/EMT.

A resident of Clintonville, John enjoys spending time with his wife and two dogs, working out, playing pool and listening to music.

Case Studies I've worked on:

Before and after photos from jobs I've worked on:
  • TripleSafe Sump Pump and Exterior Drainage Upgrade in Lancaster, OH
    Before
    TripleSafe Sump Pump and Exterior Drainage Upgrade in Lancaster, OH
    After

    While they have lived in their house for three years, homeowners in Lancaster, OH, recently began to consider how effective their existing sump pump was. They questioned if it would be able to withstand a great amount of seeping water, and they were interested in upgrading it to a newer system. They also noticed issues with their downspouts and exterior drainage.

    The owners began to research how to address these issues, and they contacted Ohio Basement Authority after finding information about our company online. They were motivated to contact us to learn more about how we could help them, and they then met with Inspector John Dean. John evaluated the condition of their existing systems, and he recommended upgrading to the “king” of sump pumps – the TripleSafe system.

    Foreman Jose De Jesus Tellez Ortiz and his crew then removed the older sump pump and installed the TripleSafe in its place. The TripleSafe, complete with three powerful pumps inside the liner and an external backup battery, will always operate to pump water out of the basement.

    Field Supervisor Adam Kuhns and his crew also updated the exterior drainage system around the home by installing new downspout conductor lines.

    The homeowners are happy to have new interior and exterior waterproofing systems that will keep their home dry.

  • Egress Window Upgrade Enhances a Home's Safety in Columbus, OH
    Before
    Egress Window Upgrade Enhances a Home's Safety in Columbus, OH
    After

    After living in their house for two years, homeowners in Columbus, OH, decided they wanted to utilize their basement as livable space and an additional bedroom area. They knew they would need to complete a few necessary improvement projects before doing so, however.

    The International Residential Code requires all habitable spaces, including basements, have at least one operable emergency exit. This calls for an egress window system.

    After doing some online research, the homeowners decided to contact Ohio Basement Authority for further guidance. They met with Inspector John Dean who confirmed the egress window requirement, took measurements, and helped the owners draw up a plan for an egress window.

    Foreman Zane Pepper then led his crew in installing the egress window system. After removing one of the smaller existing windows, the crew excavated the area outside the window and carefully cut into the block foundation wall to make room for the new window. The new window’s all-vinyl frame is rust-resistant, and the double-pane glass is energy efficient. The window we install also hinges on one side to swing open, thus allowing an easy escape.

    A light-colored window well installed outside the window allows more sunlight to bounce into the basement, and brightens up the space. A sturdy clear cover attached to the well for safety also prevents weed growth and keeps leaves, debris, and rain out of the well.

    The homeowners are pleased to have an updated basement window system that enhances safety and appearance.

  • UltraSump Sump Pump Upgrade Will Keep a Basement Dry in Commercial Point, OH
    Before
    UltraSump Sump Pump Upgrade Will Keep a Basement Dry in Commercial Point, OH
    After

    They have lived in their house for several years, but it wasn’t until recently that homeowners in Commercial Point, OH, noticed a problem with their basement waterproofing system. Their sump pump could not properly function after losing power, causing water puddle on the floor.

    The homeowners plan to live in the house for many years, and they wanted to prevent something like this from happening again. After seeing ads for Ohio Basement Authority on TV, the owners were eager to contact us to learn more about how we could help them. Inspector John Dean evaluated the condition of the sump pump, and he then recommended the perfect solution to replace the older, failing system.

    One of our crews then removed the older sump pump and installed the UltraSump Battery Backup System. Along with powerful pumps inside the liner, the UltraSump features an external backup battery. This ensures the system will continue to operate to pump water out of the basement even during power outages. This system can pump more than 11,000 gallons of water on a new, fully-charged battery.

    The homeowners now have peace of mind knowing their basement will be protected by this reliable repair solution.

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-656-1622