Customer Reviews
About Me
  • By Randy D.
    Warsaw, OH

    "Milton Castro and crew did a great job. They answered all my questions and cleaned up after the job was done. I was very..."

    Customer Review

    By Randy D.
    Warsaw, OH

    Milton Castro and crew did a great job. They answered all my questions and cleaned up after the job was done. I was very satisfied, and I would recommend them for anyone.

  • By Daniel And Carla W.
    Jackson, OH

    "Milton, Daniel, Brayan and the workers were great! Very personable and helpful."

    Customer Review

    By Daniel And Carla W.
    Jackson, OH

    Milton, Daniel, Brayan and the workers were great! Very personable and helpful.

  • By Tim W.
    Hebron, OH

    "Milton Castro and crew cleaned up the work area at the completion of every day's work. The final clean-up of the crawl space,..."

    Customer Review

    By Tim W.
    Hebron, OH

    Milton Castro and crew cleaned up the work area at the completion of every day's work. The final clean-up of the crawl space, surrounding area, and my property was impeccable. I just can't say enough about how professional Milton and crew were.

  • By Cecile E.
    Lancaster, OH

    Customer Review

    By Cecile E.
    Lancaster, OH

  • By Diana S.
    Lancaster, OH

    "The crew was very polite and told me what they were doing."

    Customer Review

    By Diana S.
    Lancaster, OH

    The crew was very polite and told me what they were doing.

  • By Donna D.
    Blacklick, OH

    "Milton Castro and Daniel were very hardworking, competent, skilled, courteous, professional, friendly, fantastic workers. They..."

    Customer Review

    By Donna D.
    Blacklick, OH

    Milton Castro and Daniel were very hardworking, competent, skilled, courteous, professional, friendly, fantastic workers. They did a great job!

  • By Steve I.
    Westerville, OH

    "Very professional, courteous, knowledgeable and followed up on any questions I had that they did not have an immediate answer..."

    Customer Review

    By Steve I.
    Westerville, OH

    Very professional, courteous, knowledgeable and followed up on any questions I had that they did not have an immediate answer for. You have an excellent employee in Milton Castro.

  • By David A.
    Westerville, OH

    "Milton, Daniel and Salvador were hard-working, clean, responsive to my questions and comments, and arrived on time."

    Customer Review

    By David A.
    Westerville, OH

    Milton, Daniel and Salvador were hard-working, clean, responsive to my questions and comments, and arrived on time.

  • By Alex C.
    Westerville, OH

    "Every step so far has been above my expectations in terms of quality."

    Customer Review

    By Alex C.
    Westerville, OH

    Every step so far has been above my expectations in terms of quality.

  • By Jeff And Nancy P.
    Whitehall, OH

    "The system and presentation of it definitely seemed better that the other guys, so I chose OBA to do the basement waterproofing..."

    Customer Review

    By Jeff And Nancy P.
    Whitehall, OH

    The system and presentation of it definitely seemed better that the other guys, so I chose OBA to do the basement waterproofing job in October 2016. I ended up being right because they did an awesome job. There was no doubt when one of your service techs did the annual inspection and showed us the crawl space encapsulation that we would go with OBA! Great job by Milton and his crew!

Testimonials
from customers I've helped!
  • "The price and the company’s reputation were the biggest factors in my choosing to work with them." Read Full Testimonial

    Anthony S. of Pickerington, OH

    Customer Testimonial

              I’ve seen Ohio Basement Authority’s TV ads, and the price and the company’s reputation were the biggest factors in my choosing to work with them. Danny listened to me when I explained the problem and provided a thorough solution. The crew arrived when they said they would. Milton was easy to work with and pays attention to details. I was surprised how carefully they put my yard back in order. They did an excellent job and worked very efficiently.
    Anthony S.
    Pickerington, OH
  • "The whole staff, from customer service, inspector and workers, was excellent to work with." Read Full Testimonial

    Larry and Vivian F. of Canal Winchester, OH

    Customer Testimonial

              We’ve seen Ohio Basement Authority online and on television, and we chose to work with the company because it’s a smaller business. The office staff was very courteous, and the inspector was very knowledgeable. He did a thorough examination until he found what would be the best solution for the problem. Milton called hours out and kept us informed of everything that he and his crew did. They were very courteous, as well. Excellent work. They made sure we looked at the work before leaving. The whole staff, from customer service, inspector and workers, was excellent to work with.
    Larry and Vivian F.
    Canal Winchester, OH
  • "Milton and Daniel were very good workers, and they made sure I was aware of each step they were taking." Read Full Testimonial

    Charles H. of Mansfield, OH

    Customer Testimonial

              The office staff was courteous and helpful, and so was the installation crew. Milton and Daniel were very good workers, and they made sure I was aware of each step they were taking.
    Charles H.
    Mansfield, OH
  • "Our inspector was excellent and went through all the information and analysis of our water issues, helping us..." Read Full Testimonial

    Kevin and Rhonda D. of Circleville, OH

    Customer Testimonial

              Our inspector's honesty and helpfulness, as well as the guarantee on putting together a plan to fix our problem, were the main reasons we chose to work with Ohio Basement Authority. He was excellent and went through all the information and analysis of our water issues, helping us with our decisions. The great reviews from other customers online also solidified it for us. The office staff also was very helpful and courteous. I can’t say enough about the crew. They were on time every day, and I appreciated the courtesy calls letting me know they were on the way. They were very courteous and worked with me on making sure we had the best solution. We are very satisfied with the work from Milton, Daniel, and the rest of the crew. They cleaned up when they were done, kept the dust contained, and sprayed down the basement and driveway. We are very satisfied with the end product and would recommend using your company to our friends, family and co-workers.
    Kevin and Rhonda D.
    Circleville, OH
  • "The crew, including Milton and Daniel, were awesome! They were friendly, answered questions and were..." Read Full Testimonial

    Heather M. of Westerville, OH

    Customer Testimonial

              Everyone at the office was very helpful and easy to get a hold of when questions came up! The inspector you sent was able to come out fast, and he gave me the information I needed to make a decision on work to be done. The crew, including Milton and Daniel, were awesome! They were friendly, answered questions and were efficient. They got right to work and completed it ahead of schedule! The clean-up was great. They left things exactly how they were to start.
    Heather M.
    Westerville, OH
  • "The foreman and Milton with the installation crew were neat, friendly and hard-working." Read Full Testimonial

    Alicia M. of Westerville, OH

    Customer Testimonial

              The inspector we met with was thorough and patient in answering our questions. We chose to work with Ohio Basement Authority because of the lifetime warranty, and this is a reliable company. The foreman and Milton with the installation crew were neat, friendly and hard-working.
    Alicia M.
    Westerville, OH
  • "Clark Sturgill did a great job with the quote, and Milton Castro and his team were excellent on the..." Read Full Testimonial

    Alex C. of Westerville, OH

    Customer Testimonial

              Everyone was great and easy to work with. The most important things to me from this process was the salesman giving an accurate quote that could be worked to accommodate my budget. Also, the installation crew was focused on doing the job correctly instead of quickly. Clark Sturgill did a great job with the quote. He was very informative and helpful. That’s why I chose to work with Ohio Basement Authority, because the quoting process was much better. Clark explained and added up what each part would cost. And he went through it with me so we could decide what could be added later when more funds were available and what should be done as soon as possible. He also spent his time with me for the quote explaining why OBA was the right company, as opposed to a competitor who spent his time telling me why OBA is the wrong company. Milton Castro and his team were excellent on the installation. They did a great job with each step, cared that the finished product was effective and done properly, and left my home in better condition than they found it. They reliably showed up when they said they would, and they were all friendly and polite. All questions were answered, and there seemed to be a genuine care for my living spaces. Everything was great when they left.
    Alex C.
    Westerville, OH
  • "This was overall a very positive experience with Ohio Basement Authority. I’ve joked that the two..." Read Full Testimonial

    Laura H. of Columbus, OH

    Customer Testimonial

              Ohio Basement Authority is a just a well-known name in the central Ohio area (TV, ads, flyers, word of mouth, etc.). We chose to work with the company because of the price, positive reviews and friendly staff. We never felt that the staff was “too pushy” when we contacted them for the estimate. We worked with Zeke Fowler, and he was absolutely great to work with. We had to delay our project by several months from the initial visit and make alterations to it, and he was very courteous and patient in helping us find the right solution for our home. We will absolutely work with him again on the next phase of our project. Milton Castro was the crew foreman and he had two other employees with him all day. They were very timely, informative, friendly, and professional. They left the house in better condition than it was when they started! I’ve joked that the two sealed crawl spaces are now the nicest parts of our home! This was overall a very positive experience with Ohio Basement Authority.
    Laura H.
    Columbus, OH
  • "Milton and Daniel were very hardworking, conscientious, competent, and very skilled at what they do." Read Full Testimonial

    Lynne M. of Columbus, OH

    Customer Testimonial

              We’ve seen Ohio Basement Authority’s TV commercial, and we chose to work with the company because of the good presentation by John Dean. He is a knowledgeable representative for your company. And the timing was right. We were ready to repair our basement for future living and possible future selling of our house. Milton and Daniel were very hardworking, conscientious, competent, and very skilled at what they do. Like I told them, if I owned a company, I would not hesitate to hire them, no matter what the company did!
    Lynne M.
    Columbus, OH
  • "The guys I have met were all good workers, and I couldn’t have asked for a better outcome." Read Full Testimonial

    Larry G. of Columbus, OH

    Customer Testimonial

              Another company only gave me a verbal estimate, and never sent a written estimate as promised. He assumed on where the footer was located, unlike your guy who dug the whole 26 inches to find it. I was sold right there. He has integrity. The installation crew even called with an approximate arrival time. They put plastic on the ground before digging, which made it so much easier and cleaner. Milton and Daniel did a great job; no complaints from me. You guys have a great team from what I have seen. The guys I have met were all good workers, and I couldn’t have asked for a better outcome. The owner also came out personally to compact the dirt down more for my new driveway going in next. Excellent service. I own a small handyman service and my wife is a realtor. You will be our No. 1 recommendation.
    Larry G.
    Columbus, OH

Milton Castro from Ohio Basement Authority

Title: Foreman

Milton Castro from Ohio Basement Authority

Milton worked in the landscaping and construction industries before coming to Ohio Basement Authority. He believes that this past work experience gave him many skills that carry over into his job here. He looks forward to getting better at his job every day and having a way to provide for his family.

Outside of work, Milton enjoys having a lot of family time and interacting with his children. Those who know him best would say he is knowledgeable, trustworthy and skilled.

Over the years, Milton has learned that it’s okay, and often necessary, to take charge and lead by example. He looks forward to setting a great example for his production team members.

Case Studies I've worked on:

Before and after photos from jobs I've worked on:
  • SmartJacks Stabilize Sagging Floors in Thornville, OH
    Before
    SmartJacks Stabilize Sagging Floors in Thornville, OH
    After

    During the last several years, homeowners in Thornville, OH, have noticed a structural problem only getting worse with time. Some areas of the floor felt soft and uneven, indicating the floor joists in the crawl space were sagging and failing to properly support the above floors.

    The owners recently renovated the home’s interior, and they did not want to have to worry about additional problems caused by sagging floors. They were motivated to address these issues once and for all, so they started to research how to remedy these problems. They came across information online about Ohio Basement Authority, and they were motivated to contact us for further guidance.

    They met with Inspector John Becker Sr. who ventured into the tight crawl space to assess the condition of the floor joists. John found that one area of floor joists were being supported by small round concrete columns that had been shimmed with wooden pieces. This is not an ideal or proper support system, so John recommended one type of our many reliable foundation repair solutions.

    One of our crews, led by Foreman Milton Castro, installed several SmartJacks underneath the main support beam in the crawl space. Made of galvanized steel, the heavy-duty SmartJacks permanently stabilize the floor and floor joists. They prevent further sagging and offer the best opportunity to lift the floors back to level. SmartJacks also will not rust or corrode, and they are designed to stop settling. If any settlement occurs, however, the SmartJacks can easily be adjusted.

    The homeowners are pleased to now have a safe and stable living environment because of this trustworthy repair solution.

  • Properly Sealing and Insulating a Crawl Space in Bremen, OH
    Before
    Properly Sealing and Insulating a Crawl Space in Bremen, OH
    After

    Three years ago, homeowners in Bremen, OH, purchased a second home – a cabin within Hideaway Hills. They planned to spend more time in this dwelling among the picturesque woods and hills, but they wanted to be sure to address some lingering issues in the home.

    On their list of projects to tackle is the unsightly and unhealthy crawl space underneath the house. This area was not properly sealed or insulated, and the owners detected problems with moisture and mildew.

    As they began to research potential repairs, the owners came across information online about Ohio Basement Authority. They met with Inspector Andy Kennedy who completed a thorough evaluation of the home’s problematic crawl space. Andy then recommended the perfect repair solutions.

    Foreman Milton Castro and his crew then transformed the crawl space by encapsulating it with CleanSpace liner and insulating it with SilverGlo panels. CleanSpace is a thick and durable liner similar to swimming pool liner. This liner completely seals the crawl space to isolate it from the earth. It also acts as a moisture and vapor barrier, and it helps insulate the crawl space. For further insulation, SilverGlo insulation panels also were installed on the crawl space walls.

    The homeowners now have peace of mind knowing these trustworthy repairs have helped them create a safer and healthier living environment that they will be able to enjoy for many years to come.

  • UltraSump Sump Pump Upgrade Will Keep a Basement Dry in New Albany, OH
    Before
    UltraSump Sump Pump Upgrade Will Keep a Basement Dry in New Albany, OH
    After

    She has lived in her house for a little more than one year, but a homeowner in New Albany, OH, recently started to become concerned with her interior waterproofing system. She wondered if the sump pump was working correctly, as it was making a lot of noise.

    The sump pump system is located in a closet in the finished basement, so it’s easy to keep it out of sight and out of mind. But the homeowner wanted to make sure her finished basement would be protected from flooding or other issues.

    The owner contacted Ohio Basement Authority after seeing our TV ads, and she met with Inspector Jeff Floit. Jeff assessed the condition of the sump pump, and he noticed it looked outdated and inefficient. A failing sump pump, even if it has a backup battery, can lead to the problems the homeowner wanted to avoid. Jeff suggested the homeowner upgrade her sump pump to one of our reliable systems.

    Foreman Milton Castro and his crew removed the older system and replaced it with the UltraSump Battery Backup System.

    The UltraSump features two powerful pumps inside the liner, as well as an external backup battery to ensure the system will always operate to pump water out of the basement. We installed the UltraSump inside the larger TripleSafe liner to allow for easy future upgrades.

    The homeowner is pleased to have an updated sump pump system that will keep her home dry.

  • Reliable Waterproofing, Encapsulation and Insulation Transforms an Unhealthy Crawl Space in Westerville, OH
    Before
    Reliable Waterproofing, Encapsulation and Insulation Transforms an Unhealthy Crawl Space in Westerville, OH
    After

    New homeowners were excited to move into a house they just purchased in Westerville, OH. As they began to make the home their own with personal touches, they discovered a problem near the basement. The partial crawl space adjacent to the basement was not properly sealed or insulated, there was debris on the gravel floor, and there was evidence of moisture and water intrusion.

    The owners wanted to ensure the health of their living environment, so they began to research how to best address these issues. After learning about Ohio Basement Authority from a satisfied customer, the owners were eager to contact us for further guidance. They met with one of our inspectors who completed a thorough evaluation of the problematic crawl space. Our inspector then presented the owners with the perfect repair solutions.

    After first removing the failing insulation, debris and other nuisances from the crawl space, Foreman Milton Castro and his crew then installed waterproofing solutions to keep the crawl space dry. SmartPipe was placed in the crawl space floor to catch seeping water. This water is then directed to an UltraSump sump pump to be pumped out of the home.

    Drainage matting was placed on the crawl space floor to help direct seeping water to the perimeter SmartPipe system, as well as enhance the durability of the encapsulation material. CleanSpace liner was then used to encapsulate the crawl space and fully isolate this area from the earth.

    SilverGlo insulation panels were placed on the walls, and spray foam insulation was applied to the band joists.

    The homeowners now have peace of mind knowing the crawl space, as well as the rest of their home, is now a safer, healthier, and more functional area because of these trustworthy repair solutions.

  • Crawl Space Transformation For a Healthier Home in Powell, OH
    Before
    Crawl Space Transformation For a Healthier Home in Powell, OH
    After

    After recently purchasing and moving into their house, homeowners in Powell, OH, wanted to address some concerns with their living environment. They noticed two unhealthy and unsightly crawl spaces adjacent to the basement, and they wanted to rid their home of the mustiness and moisture problems they detected in these areas.

    The owners found information about Ohio Basement Authority through online resources like Angie’s List, and they were eager to contact us for further guidance. One of our inspectors then completed a thorough evaluation of the problematic crawl spaces, and he recommended several reliable repairs to transform these areas.

    Foreman Milton Castro and his crew then took great care to remove the failing insulation and debris from the crawl spaces, and then these areas were encapsulated with CleanSpace liner. This thick and durable liner completely seals the crawl spaces to isolate them from the earth. CleanSpace also is a moisture and vapor barrier, and it helps insulate the crawl spaces. These areas were further insulated with SilverGlo panels that were placed on the walls, and spray foam that was applied to the band joists.

    One crawl space also had a problem with leaking and standing water, so it was waterproofed with SmartPipe and a SmartSump. A SaniDry dehumidifier also was installed to help clean and filter the air, control moisture and humidity, and reduce odors and the potential for mold growth.

    The homeowners now have peace of mind knowing these trustworthy solutions have helped them create a safer and healthier living environment that they will be able to enjoy for many years to come.

  • CleanSpace Encapsulation Improves Health, Appearance of a Crawl Space in Hilliard, OH
    Before
    CleanSpace Encapsulation Improves Health, Appearance of a Crawl Space in Hilliard, OH
    After

    Homeowners in Hilliard, OH, were pleased to have their sump pump and exterior drainage system updated by Ohio Basement Authority in recent years. They also welcomed having return visits with our service techs who performed annual check-ups and maintenance to keep the systems running smoothly.

    During a recent annual maintenance appointment, Service Tech Brian Thom noticed a crawl space access near the back of the basement. As he looked inside and further investigated the crawl, he found debris and failing insulation and floor liner. He recommended having the crawl space encapsulated by one of our crews, and the homeowners were eager to have this project completed as well.

    Foreman Milton Castro led his crew in first removing the nuisances from the crawl space. The dirt and gravel crawl space floor was evened out, and thick drainage matting was placed on the floor to enhance the durability of the encapsulation system. The crawl space was then sealed with CleanSpace liner. Similar to swimming pool liner, CleanSpace is thick and durable. It acts as a moisture and vapor barrier, helps insulate the crawl space, and improves the appearance of the crawl space. This encapsulation project also has helped create a more functional area that can be used as storage.

    Along with encapsulating the crawl space, we also installed a SaniDry dehumidifier in the basement to help improve the health and air quality of the home. The compact but powerful and energy-efficient model cleans and filters the air, controls moisture and humidity, and helps reduce odors and the potential for mold growth.

    The homeowners are happy repeat customers who are pleased to have a healthy living environment.

  • Fixing and Protecting Cracking, Tilting Walls in Hilliard, OH
    Before
    Fixing and Protecting Cracking, Tilting Walls in Hilliard, OH
    After

    After living in their house for several years, homeowners in Hilliard, OH, were ready to sell their home. Before doing so, they knew they needed to address problems in the basement. Two of the foundation walls were cracking and appeared to be slightly tilting inward.

    The owners knew they could trust Ohio Basement Authority for the perfect solution, as they were well-acquainted with one of our inspectors, Steve Davis. Steve visited the home to assess the condition of the walls, and he recommended one type of our many reliable foundation repair methods.

    As the new homeowners took possession of the house, they were equally eager to move forward with this project.

    Foreman Milton Castro and his crew then reinforced the problematic foundation walls with several Carbon Fiber supports. These heavy-duty supports firmly adhere to the walls to permanently stabilize them in their current positions. They also protect the walls from any further cracking or inward bowing. While their darker appearance may not be aesthetically pleasing, the low-profile Carbon Fiber supports can easily be concealed with paint or other basement finishing materials.

    The new homeowners are pleased to have a safe and stable living environment that they will be able to enjoy for many years to come because of this repair project.

  • Sump Pump Upgrade Will Keep a Home Dry in Bucyrus, OH
    Before
    Sump Pump Upgrade Will Keep a Home Dry in Bucyrus, OH
    After

    While they have lived in their house for many years, longtime homeowners in Bucyrus, OH, wanted to be sure they had a trustworthy waterproofing system in their basement. They were concerned with moisture in the basement and the rest of the house, and they wondered how efficient the existing system really was.

    After hearing about Ohio Basement Authority, the owners wanted to contact us for further guidance. They met with one of our inspectors who evaluated the condition of their home’s waterproofing system. He noted that the current sump pump system appeared to be outdated and was starting to show signs of failure. Before they had to deal with a flood situation, our inspector recommended upgrading their waterproofing system to more reliable products.

    The homeowners agreed with the assessment, and they were eager for Foreman Milton Castro and his crew to complete this project. We installed the WaterGuard interior drainage system and SuperSump sump pump in the basement.

    WaterGuard is specially designed to sit in the sub-floor and atop the footing in order to catch seeping water from the walls and floor. This water is then directed to the SuperSump to be pumped out of the basement and away from the home. The SuperSump features a powerful ½ hp pump that can pump more than 2,000 gallons of water per hour out of the basement. The SuperSump is one of the many reliable sump pump systems we offer, and we installed this system in the homeowners’ basement in the larger sump liner used for the TripleSafe system to allow for easy future upgrades.

    The owners now have peace of mind knowing their home will be protected by these trustworthy repairs.

Company news I'd like to share with you:

  • Year in Review: Highlighting Customers' Remarkable Experiences
    Year in Review: Highlighting Customers' Remarkable Experiences
    Friday, Dec 29th, 2017
    Read full article

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-656-1622