Customer Reviews
About Me
  • By JT H.
    Athens, OH

    "Valentin, Jesus and Arturo were just AWESOME! Hard workers who delivered great service! Thanks again."

    Customer Review

    By JT H.
    Athens, OH

    Valentin, Jesus and Arturo were just AWESOME! Hard workers who delivered great service! Thanks again.

  • By Larry H.
    Sugar Grove, OH

    "I could not believe the job the crew did on cleanup. There was not one thing left behind or for me to do after they left."

    Customer Review

    By Larry H.
    Sugar Grove, OH

    I could not believe the job the crew did on cleanup. There was not one thing left behind or for me to do after they left.

  • By Ray N.
    Mt Vernon, OH

    "Crew of Valentin, Jesus and Arturo were very courteous, knowledgeable, and extremely hardworking."

    Customer Review

    By Ray N.
    Mt Vernon, OH

    Crew of Valentin, Jesus and Arturo were very courteous, knowledgeable, and extremely hardworking.

  • By Michelle F.
    Pickerington, OH

    "Jeff explained everything from start to finish. Great job."

    Customer Review

    By Michelle F.
    Pickerington, OH

    Jeff explained everything from start to finish. Great job.

  • By Catherine S.
    Centerburg, OH

    "The inspector was great, super helpful!"

    Customer Review

    By Catherine S.
    Centerburg, OH

    The inspector was great, super helpful!

  • By Andy N.
    New Albany, OH

    "Honestly, I couldn't be more impressed and happy with Valentin and his help that did my pump installation. Absolutely a superb..."

    Customer Review

    By Andy N.
    New Albany, OH

    Honestly, I couldn't be more impressed and happy with Valentin and his help that did my pump installation. Absolutely a superb job!

  • By Jo E.
    Sunbury, OH

    "Your field rep did not badmouth other companies. He had a plan I could do in small steps. He listened!!!"

    Customer Review

    By Jo E.
    Sunbury, OH

    Your field rep did not badmouth other companies. He had a plan I could do in small steps. He listened!!!

  • By Patty C.
    Westerville, OH

    "My property was left without a speck of dirt anywhere. They are very clean and sanitary, which is a pet peeve of mine in regards..."

    Customer Review

    By Patty C.
    Westerville, OH

    My property was left without a speck of dirt anywhere. They are very clean and sanitary, which is a pet peeve of mine in regards to construction work, as some individuals leave debris behind. My basement was immaculate. I highly recommend them.

  • By Peter T.
    Westerville, OH

    "I was not oversold on products/services I may not need. The quality of the waterproofing system seemed superior to others..."

    Customer Review

    By Peter T.
    Westerville, OH

    I was not oversold on products/services I may not need. The quality of the waterproofing system seemed superior to others. Lifetime warranty was also selling point.

  • By Maria S.
    Westerville, OH

    "Recommended on Angie's List. Salesman sealed the deal. Really impressed with every facet of the company."

    Customer Review

    By Maria S.
    Westerville, OH

    Recommended on Angie's List. Salesman sealed the deal. Really impressed with every facet of the company.

Testimonials
from customers I've helped!
  • "They were very knowledgeable and willing to listen to and answer our concerns, and they were very industrious..." Read Full Testimonial

    Karen F. of Centerburg, OH

    Customer Testimonial

              We have seen Ohio Basement Authority on TV, and I did a check on the BBB and found most of your reviews were positive (254). We very much enjoyed having Valentin and his crew here to do the work. We would ask for them again if we need more work done. They were very knowledgeable and willing to listen to and answer our concerns, and they were very industrious workers who seem to enjoy their job. They were friendly and courteous to us. They cleaned up downstairs and even hosed down the floor. They removed all the debris and things from their outside work area. Very satisfied. We are only in the beginning of finding out the final outcome of the work done, as the cement is still drying, but I can say we are very satisfied with your employees.
    Karen F.
    Centerburg, OH
  • "I chose to work with the company because of the cost of the job and Ryan Toledo. Valentin and Jesus with the..." Read Full Testimonial

    Rex H. of New Albany, OH

    Customer Testimonial

              I’ve heard about Ohio Basement Authority through print and radio, and I chose to work with the company because of the cost of the job and Ryan Toledo. Valentin and Jesus with the crew were excellent. I’m really happy so far.
    Rex H.
    New Albany, OH
  • "Andy was very thorough, and Valentin, Jesus, and Arturo did a great job." Read Full Testimonial

    Sandra R. of Portsmouth, OH

    Customer Testimonial

              I chose to work with you because of your better reviews. Andy was very thorough, and Valentin, Jesus, and Arturo did a great job.
    Sandra R.
    Portsmouth, OH
  • "Your service tech was awesome! He was courteous and very knowledgeable. And Valentin and his crew were..." Read Full Testimonial

    Ryan N. of Chillicothe, OH

    Customer Testimonial

              After hearing about Ohio Basement Authority on a TV commercial, I chose to work with the company because of the representatives’ promptness and the customer reviews. Your service tech was awesome! He was courteous and very knowledgeable. And Valentin and his crew were amazing! They would talk with me about what they were going to do and wanted to make sure I was 100% satisfied with everything they were doing. It was cleaner when they left than it was before they ever started the work.
    Ryan N.
    Chillicothe, OH
  • "It was a great experience. Our dingy old crawl space now looks clean and bright." Read Full Testimonial

    Tom T. of Sunbury, OH

    Customer Testimonial

              I read about your company online, and I have seen your trucks on the road. Zeke was very thorough in explaining your products and listened to what we wanted to accomplish. We then chose to work with Ohio Basement Authority because of the time Zeke took to check out our crawl space and offer solutions for our problems. We also liked the fact that you offered insulation as well as encapsulating the crawl space. Valentin, Oscar and Jesus were very courteous and careful, and we are very pleased with their work. They actually were able to start early and finished before the scheduled date. It was a great experience. Our dingy old crawl space now looks clean and bright.
    Tom T.
    Sunbury, OH
  • "These men have a work ethic." Read Full Testimonial

    Jo E. of Sunbury, OH

    Customer Testimonial

              The representative I met with was commendable, pleasant, and listened to me. He was willing to do the job in small steps. During our meeting, he did not denigrate other companies. That’s why I chose to work with Ohio Basement Authority, as well as the cost of the project. Valentin, Jesus and Evert were the best. They were on time, very courteous, and real workers at all times. These men have a work ethic. Their cleanup was more than satisfactory, it was exemplary!
    Jo E.
    Sunbury, OH
  • "For the past few weeks, different members of your various teams worked in our basement and outside on the..." Read Full Testimonial

    Thaddeus and Sharon O. of Bexley, OH

    Customer Testimonial

              Att: Doug Secrest For the past few weeks, different members of your various teams worked in our basement and outside on the property waterproofing the basement, installing pumps, and installing exterior drainage to guarantee our home would be protected from water damage. Each team leader and team member behaved with the utmost professionalism and respect. From Brendan to Rich to Valentin to the other specialists (whose names elude me), they all listened to our questions and concerns without defensiveness or deflection and found ways to minimize what turned out to be a very challenge series of messy jobs. We hope that each of the teams and their team leader is rewarded for the "above and beyond" ways in which they did their work at our home. Over the last nine months we have had an array of workers in our home, but none compared with the competence, professionalism and care of your different teams. Whatever you're doing with them - keep it up. Both Sharon and I are happy to serve as a reference for your company and the work your various teams of professionals accomplished. Sincerely, Thaddeus and Sharon O.
    Thaddeus and Sharon O.
    Bexley, OH
  • "Clark was exactly on time and was very friendly and helpful. All three crew members, Valentin, Jesus and..." Read Full Testimonial

    Richard H. of Columbus, OH

    Customer Testimonial

              I heard about Ohio Basement Authority through the Home Advisor website, and I chose to work with the company because of the price and good reviews. Clark was exactly on time and was very friendly and helpful. All three crew members, Valentin, Jesus and Arturo, smiled and introduced themselves. They got right to work and completed the job very quickly and completely. Valentin did a great job disassembling my dry stacked landscape wall and put it back so that I couldn’t tell that it had been disturbed.
    Richard H.
    Columbus, OH
  • "Each of them was very respectful of me, answered all of my questions and had great ideas." Read Full Testimonial

    Mike S. of Columbus, OH

    Customer Testimonial

              The representative you sent out was good. He explained things well and gave me good ideas on what I might want to have done. The crew, including Valentin, treated my home with more care than I normally do. Each of them was very respectful of me, answered all of my questions and had great ideas on how to make this install be even better than what I was expecting.
    Mike S.
    Columbus, OH
  • "Valentin, Jesus, and Arturo were very respectful and organized, and their cleanup was impeccable." Read Full Testimonial

    Dawn D. of Columbus, OH

    Customer Testimonial

              We’ve seen your TV commercials, and Ken Sperry of Thompson Builders referred us. We chose to work with you because of Ken’s explanation of how you could reinforce our walls. Zeke Fowler was the representative who inspected our basement walls. He was very detailed and he explained the findings, materials, installation process, price and timeline of completion. All of our questions were addressed. Valentin, Jesus, and Arturo were very respectful and organized, and their cleanup was impeccable. Gail is unable to go to the basement, and she was shown photos and given updates. We would be pleased to work with them again.
    Dawn D.
    Columbus, OH

Val Rosales from Ohio Basement Authority

Title: Foreman

Val Rosales from Ohio Basement Authority

Valentin "Val" is dedicated to providing excellent customer service and making sure all of our customers' concerns are addressed. As a crew foreman, Val oversees all job details and does his utmost to complete projects with his co-workers efficiently and to the best of his ability. He enjoys improving the quality of homes by making necessary repairs.

Case Studies I've worked on:

Before and after photos from jobs I've worked on:
  • Keeping a Leaking Basement Dry with a More Reliable Waterproofing System in Pataskala, OH
    Before
    Keeping a Leaking Basement Dry with a More Reliable Waterproofing System in Pataskala, OH
    After

    While homeowners in Pataskala, OH, have lived in their house since it was built six years ago, they recently noticed a problem in their basement after heavy rains. Water leaked into several areas, leaving behind wet carpet and drywall.

    The owners wanted to make sure their basement and home would be healthy and safe, so they started to research basement waterproofing systems. They found information about Ohio Basement Authority online and were eager to contact us for further guidance. One of our inspectors visited to complete a thorough evaluation of the leaking basement. Our inspector then presented the owners with some of our reliable basement waterproofing solutions.

    One of our crews, led by Foreman Valentin Rosales, first removed the existing drywall and insulation from the walls, and then began to install solutions including the WaterGuard interior drainage system, UltraSump Battery Backup System, CleanSpace wall system, and exterior IceGuard attachment.

    WaterGuard was placed in the sub-floor to catch seeping water from the walls and floor. Any water intercepted by WaterGuard is directed to the UltraSump system, which features two powerful pumps inside its liner along with an external backup battery. The UltraSump then pumps this water out of the home and away from the foundation. Additionally, an IceGuard was attached to the exterior sump pump discharge line to prevent flooding from frozen or blocked lines.

    In place of the older insulation, we covered the walls with the CleanSpace wall system. CleanSpace typically is used to encapsulate crawl spaces, but it also is useful in basements. This thick and durable liner is completely waterproof, and it helps direct any seeping water from the walls down to the WaterGuard system in the floor.

    The homeowners are happy to now have a more reliable basement waterproofing system to help keep their home safe and dry for many years to come.

  • Properly Sealing a Crawl Space in Pickerington, OH
    Before
    Properly Sealing a Crawl Space in Pickerington, OH
    After

    After living in his house for more than 20 years, a homeowner in Pickerington, OH, was preparing to sell the home. But he knew he needed to address some issues in the basement including past water intrusion.

    The owner contacted Ohio Basement Authority after hearing about our company and our services. He met with Inspector Dave Wirtz, who completed a thorough evaluation of the home. During his inspection, Dave also pointed out an unsightly and unhealthy partial crawl space adjacent to the basement. Dave then presented the owner with some of our reliable basement waterproofing and crawl space repair solutions.

    Foreman Valentin Rosales and his crew removed the debris and failing liner from the crawl space, placed durability-enhancing drainage matting on the crawl space floor, and then encapsulated this area in CleanSpace liner. CleanSpace is a thick and durable liner similar to swimming pool liner. It completely seals the crawl space to isolate it from the earth. CleanSpace is 100% waterproof, and has been treated with an anti-microbial coating to prevent mold and mildew build-up. CleanSpace also acts as a moisture and vapor barrier, and it helps insulate the crawl space.

    The basement also was waterproofed with the sub-floor WaterGuard interior drainage system, UltraSump sump pump, and exterior IceGuard attachment.

    The previous owner and new homeowner both are pleased these trustworthy solutions were installed to help ensure the health and safety of the home.

  • Crawl Space Encapsulation and Stabilization in New Albany, OH
    Before
    Crawl Space Encapsulation and Stabilization in New Albany, OH
    After

    Homeowners in New Albany, OH, have lived in their house for almost 15 years. Recently, they began to notice that the floors directly above their crawl space felt bouncy and sagging in some spots. They also were concerned with the health of their crawl space, which lacked proper insulation and sealing material.

    The owners knew they could count on Ohio Basement Authority for the right solutions, as they were acquainted with some of our staff. One of our experienced crew foremen, Ryan Toledo, paid the homeowners a visit so he could inspect the condition of the crawl space and its support system. Ryan and the owners then discussed goals for a repair project, and Ryan presented them with some of our reliable crawl space repair solutions.

    Foreman Valentin Rosales then worked to complete these projects. Once they removed the failing insulation and any debris from the crawl space, they installed several SmartJacks underneath a new steel supplemental support beam. These heavy-duty, galvanized steel supports permanently stabilize the floor joists and help raise the floor back to level. They also will not rust or corrode. SmartJacks are designed to stop settling, but can easily be adjusted if any settlement occurs.

    Drainage matting was then placed on the floor to enhance the strength and durability of the encapsulation material, and SilverGlo insulation panels were placed on the walls. Spray foam insulation also was applied to the band joists. The crawl space was then encapsulated in CleanSpace liner to fully isolate the area from the earth.

    The crawl space is now a safer, healthier and more stable area, which benefits the rest of the house and gives the homeowners peace of mind.

  • Fixing and Protecting a Cracking, Tilting Wall with Carbon Fiber Supports in Dublin, OH
    Before
    Fixing and Protecting a Cracking, Tilting Wall with Carbon Fiber Supports in Dublin, OH
    After

    After living in his house for 10 years, a homeowner in Dublin, OH, started to notice structural problems in his basement were only getting worse. One of the foundation walls had numerous cracks, and it appeared to also be tilting inward.

    While these are common signs of foundation failure, they can result in expensive repairs and serious damage if they are neglected. Concerned with the safety and structural integrity of his house, the owner began to research how to best address these issues. He was eager to contact Ohio Basement Authority for further guidance after he found information about our company online.

    The owner met with Inspector Jacob Thomas who completed a thorough evaluation of the home and its problematic foundation wall. Jacob also measured the wall and confirmed it was indeed shifting. Jacob then presented the homeowner with one type of our many reliable foundation repair solutions.

    Foreman Valentin Rosales and his crew then installed several Carbon Fiber supports on the wall. These heavy-duty supports firmly adhere to the wall to permanently stabilize it and hold it in its current position. They also protect the wall from any further cracking or inward bowing. Any cracks along the wall also were filled and repaired.

    The owner now has peace of mind knowing this trustworthy solution has helped him create a safer living environment.

  • Sump Pump and Other Waterproofing Upgrades Will Keep a Leaking Basement Dry in Hilliard, OH
    Before
    Sump Pump and Other Waterproofing Upgrades Will Keep a Leaking Basement Dry in Hilliard, OH
    After

    A tenant in Hilliard, OH, recently notified his landlord of water that was leaking into the basement. The owner of the home knew he could count on Ohio Basement Authority for the perfect solution. He previously chose to work with us on a crawl space encapsulation project in his personal home.

    After meeting with one of our inspectors, the owner was eager to again work with us on upgrading his rental property’s basement waterproofing system.

    Foreman Valentin Rosales and his crew then waterproofed the basement with the WaterGuard interior drainage system, UltraSump sump pump and CleanSpace wall system.

    WaterGuard was placed in the sub-floor and atop the footing to accept seeping water from the walls and floor. This water is then directed to the UltraSump sump pump system that was installed to replace the inefficient system. The UltraSump features two powerful pumps inside the sump liner, as well as an external backup battery that ensures the system’s continued operation even during power outages. CleanSpace also was placed on the walls to improve their appearance and assist with waterproofing. Any water that leaks inside the walls will automatically run behind the liner and into the WaterGuard system.

    The owner, as well as the tenant, is happy to have a more reliable waterproofing system to keep the home healthy and dry.

  • Properly Sealing and Insulating a Crawl Space in Springfield, OH
    Before
    Properly Sealing and Insulating a Crawl Space in Springfield, OH
    After

    The crawl space under their house has been out of sight and out of mind for many years for homeowners in Springfield, OH. But after recently noticing increased moisture, dampness and musty odors, the owners decided to take a look in this area. They were surprised to find nasty, wet, moldy insulation, debris, and open vents in the crawl space.

    The owners wanted to nip these issues in the bud, and they were motivated to seek assistance from Ohio Basement Authority after seeing our TV ads. Inspector Travis Burkart then visited to complete a thorough evaluation of the crawl space. After discussing his findings with the homeowners, as well as their goals with a repair project, Travis then recommended the perfect solutions to transform the crawl space.

    Foreman Valentin Rosales and his crew then took great care to remove the unhealthy, unsightly nuisances from the crawl space. Thick drainage matting was placed on the crawl space floor to enhance the durability of the encapsulation material. SilverGlo insulation panels were placed on the walls, and spray foam insulation was applied to the band joists.

    The crawl space was then completely encapsulated in CleanSpace liner. This thick and durable liner fully seals the crawl space from the earth, prevents vapor and moisture intrusion, and also helps insulate the crawl space. CleanSpace is tough enough to crawl on, making the crawl space a more functional area for storage.

    The owners are happy to now have a safer and healthier crawl space and home because of these trustworthy solutions.

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-656-1622