Customer Reviews
About Me
  • By Lars P.
    Chillicothe, OH

    "The crew was very respectful and well-mannered, explained everything, and called me "sir." They got to work and didn't take..."

    Customer Review

    By Lars P.
    Chillicothe, OH

    The crew was very respectful and well-mannered, explained everything, and called me "sir." They got to work and didn't take breaks. They were the kind of crew you want working for you. They leave a good impression.

  • By Edward And Joan Q.
    Orient, OH

    "After having everything explained to us and seeing how your company does it from the inside compared to other companies doing it..."

    Customer Review

    By Edward And Joan Q.
    Orient, OH

    After having everything explained to us and seeing how your company does it from the inside compared to other companies doing it around the outside, it made sense to us. We also were able to view the process step by step ourselves inside. I need to be honest in saying we had put waterproofing off for five years due to cost, and now I wish we would have made this decision years ago to do it. Your company's cost is affordable and so well-worth it. Our family is excited to be able to enjoy no leaks or dampness and no mold. We will be using your company again to have the emergency window put in downstairs in about a year. Thank you!

  • By James A.
    Springfield, OH

    "Previous reviews, and I didn't really want a mom and pop company. After meeting with Francis Purcell it was a no-brainer. We were..."

    Customer Review

    By James A.
    Springfield, OH

    Previous reviews, and I didn't really want a mom and pop company. After meeting with Francis Purcell it was a no-brainer. We were confident with the choice we made.

Testimonials
from customers I've helped!
  • "We are extremely pleased with the entire process – from the representative who initially came out, to..." Read Full Testimonial

    Karen B. of Chillicothe, OH

    Customer Testimonial

              I’ve seen Ohio Basement Authority’s television ads, and I chose to work with you because I looked at the reviews online and they seemed very favorable. Francis was extremely patient and answered all our questions. He was very attentive to my parents who are the homeowners. Heather also was extremely friendly and courteous. The installation crew – Ryan, Jamey, and Nate – were extremely hard-working. They were very courteous and took great are to be as neat as possible in their work and their cleanup. They were extremely patient in answering questions and explaining the process. We are extremely pleased with the entire process – from the representative who initially came out, to the installation crew, to the administrative people we had contact with.
    Karen B.
    Chillicothe, OH
  • "We had such an impressive Ohio Basement Authority experience that we will be relating our experience to as..." Read Full Testimonial

    Dale D. of Delaware, OH

    Customer Testimonial

              We chose to work with Ohio Basement Authority because of Francis and the cost. Francis was terrific. He was thorough and conveyed honesty with his presentation. Valentin with the crew called before he arrived. Val, Jesus and Bruce were courteous, conscientious and impressive. Nothing was left behind after the work was done. The difference between Ohio Basement Authority and another company's presentations was night and day. The other company’s rep tried to sell us many areas which did not need to be addressed. We had such an impressive Ohio Basement Authority experience that we will be relating our experience to as many people who will listen.
    Dale D.
    Delaware, OH
  • "Francis did a great job of explaining everything and took as long as I needed." Read Full Testimonial

    Don S. of Delaware, OH

    Customer Testimonial

              I have seen your trucks in the area and I read your reviews on Angie’s List. I then chose to work with you because of your reputation and cost effectiveness. Francis did a great job of explaining everything and took as long as I needed. The crew was a great bunch of guys! They called first and showed up as anticipated.
    Don S.
    Delaware, OH
  • "We liked that the service came with a waterproof warranty. This gave us peace of mind that we will not have..." Read Full Testimonial

    Matt O. of Dublin, OH

    Customer Testimonial

              Francis did a good job explaining the service to us, and was even willing to go over the presentation twice after my wife got home. The crew also was very friendly and professional. We liked that the service came with a waterproof warranty. This gave us peace of mind that we will not have similar issues in the future.
    Matt O.
    Dublin, OH
  • "Francis was very knowledgeable without high pressure sales." Read Full Testimonial

    Bridget M. of Dublin, OH

    Customer Testimonial

              We chose to work with Ohio Basement Authority because of the level of responsiveness to the immediate call for an estimate, and we received a quote before the inspector left. Francis was very knowledgeable without high pressure sales. The crew was very helpful and knowledgeable about additional issues, and they left the area very clean afterwards. Everyone was very flexible with changing schedules, there was an immediate response, and they were accessible throughout the project.
    Bridget M.
    Dublin, OH

Francis Purcell from Ohio Basement Authority

Title: Inspector

Francis Purcell from Ohio Basement Authority

Francis Purcell has 20 years of experience at ATT and Home Health. He is a people person and enjoys engaging in conversations with new people.

He looks forward to coming to work every day so he can continue to learn new things about the industry and help customers permanently repair their homes.

Outside of work, Francis likes playing golf - a hobby since he was 8 years old - and spending time with his family. He has two daughters and just started fostering two little girls. His family would say he is fun, family-oriented, and passionate.

Francis believes that no matter how tough a situation is, you will get through it, learn from it, and be stronger in the long run.

Case Studies I've worked on:

Company news I'd like to share with you:

  • Year in Review: Highlighting Customers' Remarkable Experiences
    Year in Review: Highlighting Customers' Remarkable Experiences
    Friday, Dec 29th, 2017
    Read full article

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-656-1622