Customer Reviews
About Me
  • By Felicia B.
    Galena, OH

    "Andrew was very accommodating with my schedule and answered all my questions. He went above and talked to family members that had..."

    Customer Review

    By Felicia B.
    Galena, OH

    Andrew was very accommodating with my schedule and answered all my questions. He went above and talked to family members that had questions over the phone.

  • By Brian S.
    Columbus, OH

    "Andrew, Matt, Eric, Zane, Jose, Anthony, Amilicar, Nate and Doug Secrest. Great team, outstanding customer service from top to..."

    Customer Review

    By Brian S.
    Columbus, OH

    Andrew, Matt, Eric, Zane, Jose, Anthony, Amilicar, Nate and Doug Secrest. Great team, outstanding customer service from top to bottom and lighting fast in terms of response time. They did everything I asked them to do and more. Thank you so much!

  • By Karen J.
    Columbus, OH

    "Andrew was excellent. No pressure, pleasant, knowledgeable, and thorough. He returned phone calls in a timely manner, and always..."

    Customer Review

    By Karen J.
    Columbus, OH

    Andrew was excellent. No pressure, pleasant, knowledgeable, and thorough. He returned phone calls in a timely manner, and always had answers and information I needed.

  • By Wanda C.
    Columbus, OH

    "Company chosen based on information on Internet and meetings with Andrew. Plenty of information. I would recommend this company..."

    Customer Review

    By Wanda C.
    Columbus, OH

    Company chosen based on information on Internet and meetings with Andrew. Plenty of information. I would recommend this company to others. In particular, the work of Milton and his crew was outstanding. Attention was given to make sure no dust/dirt got into belongings and the rest of the house. They were very helpful and answered all questions, and very pleasant people to have working in our home for three days.

  • By Getena H.
    Mount Sterling, OH

    "Your friendly service from calling you. Great service on the phone. My sales rep, Andrew, was wonderful in giving me all the..."

    Customer Review

    By Getena H.
    Mount Sterling, OH

    Your friendly service from calling you. Great service on the phone. My sales rep, Andrew, was wonderful in giving me all the information I needed, and your price. The crew that came out to do the work was wonderful, respectful and did a GREAT JOB. The crawl space was a mess and the space was small. I just don't know how they got it all done. WONDERFUL GROUP OF WORKERS. They also let me know of any problems that we might have in that crawl space. Thanks so much!

Testimonials
from customers I've helped!
  • "Colin and his crew were exceptional during installation. We could not be happier with the work performed." Read Full Testimonial

    Ron J. of Gallipolis, OH

    Customer Testimonial

              A friend in West Virginia had a system installed by Basement Systems of West Virginia, which used the WaterGuard drain system, and he highly recommended it. Andrew was very informative and professional, gave a wonderful, quality presentation, and answered all of our questions. When we wanted to make changes, he had the revision to us within minutes of talking. Colin and his crew were exceptional during installation. He called several times to let me know when they would arrive each day. The crew was very polite and professional, and they kept us informed of every step of the installation. We could not be happier with the work performed. It was a pleasure having them in our home, and we highly recommend them.
    Ron J.
    Gallipolis, OH
  • "I have a pretty high regard for Andrew." Read Full Testimonial

    Ken L. of Chillicothe, OH

    Customer Testimonial

              I found Ohio Basement Authority on Google, then I read reviews and interviewed you as well as another company. You were obviously more astute, had less of a salesman style, and were more competent based on interactions and follow-up. The basement science books also are an excellent source of info. I then chose to work with the company because of the appearance of better technology and competent people. The price was also better. I have a pretty high regard for Andrew. He is thorough and listens well. And the foreman was great to work with. He’s good at his job, plus intelligent and curious about the world, and he had a good sense of humor. I enjoyed the experience a lot.
    Ken L.
    Chillicothe, OH
  • "Leah and her husband Anthony had their basement flood multiple times, and they needed a permanent solution to..." Read Full Testimonial

    Leah M. of Worthington, OH

    Customer Testimonial

              MUST WATCH: Leah and her husband Anthony had their basement flood multiple times, and they needed a permanent solution to waterproof this area of their home. One of our inspectors, Andrew Rothenberg, helped them identify how and where the water was coming in, and provided them with a reliable solution. Martimiano Alonso and his crew then installed our WaterGuard and TripleSafe products to ensure Leah and Anthony's basement would be dry and safe for their family.
    Leah M.
    Worthington, OH
  • "The inspector I met with was just the nicest guy you would ever want to deal with. And the crew was just..." Read Full Testimonial

    Robert G. of London, OH

    Customer Testimonial

              I’ve seen Ohio Basement Authority on television, and I chose to work with the company because of recommendations from people that have had work done. The inspector I met with was very friendly and informative. Just the nicest guy you would ever want to deal with. And the crew was just amazing. I could not have been happier with the work and the manner in which it was done.
    Robert G.
    London, OH
  • "Andrew was friendly and easy to talk to. And Martine and his crew were excellent in every aspect of their..." Read Full Testimonial

    Judy W. of London, OH

    Customer Testimonial

              I saw Ohio Basement Authority’s TV commercial, and I chose to work with you because a relative recommended you after you worked on their home. Andrew was friendly and easy to talk to. His presentation was excellent, and he called to make sure the installation went well. I also really appreciated the information packet so that I could further review your company and products. Martine and his crew were excellent in every aspect of their job! I appreciated that they called when they were on their way to my home, and they were very nice people.
    Judy W.
    London, OH

Andrew Rothenberg from Ohio Basement Authority

Title: Inspector

Hometown: Seattle, WA

Andrew Rothenberg from Ohio Basement Authority

Providing remarkable customer service always has been at the forefront of Andrew Rothenberg’s mind. As one of Ohio Basement Authority’s inspectors, Andrew is eager to create individual connections with customers to better understand their needs in creating healthier living environments.

Andrew is enthusiastic, passionate and reliable. These qualities, along with having a constant self-improvement mindset, make him a great fit for our company. His efforts in guest services for athletic teams also have been valuable learning experiences.

“My whole career has been invested in creating and improving the customer experience,” Andrew said. “Coming from large sports and entertainment events where we’ve hosted more than two million guests annually, I understand the importance of providing a positive, consistent approach to customer service that puts the customer’s experience as the key operational value. Now I am excited to be a part of an organization that is not just passionate about what they do, but also the satisfaction of their customers.”

Born and raised in Seattle, WA, Andrew is the first of his immediate family to move east. Andrew currently resides in Westerville, and he is a sports enthusiast. He enjoys hiking, working out, and training for athletic events such as marathons, races, and endurance challenges. As a spectator, Andrew loves watching football and basketball.

Andrew lives by the motto “practice makes perfect.” He infuses this mentality into everything he does, knowing the only way to improve at something is to keep trying and practicing.

Case Studies I've worked on:

Before and after photos from jobs I've worked on:
  • Properly Sealing and Insulating a Crawl Space in Dublin, OH
    Before
    Properly Sealing and Insulating a Crawl Space in Dublin, OH
    After

    A new homeowner in Dublin, OH, was eager to move into her house and make it her own. As she did, she detected some problems in the basement like dampness, mustiness and unpleasant odors. She started using the area for storage, and she didn’t want to have to worry about any of her belongings becoming damaged.

    As she began to search for repair possibilities, the owner found information about Ohio Basement Authority. She wanted to contact us to meet with one of our inspectors and learn more about how we could help her. Inspector Andrew Rothenberg visited to complete a thorough evaluation of the home.

    Andrew found some evidence of water intrusion in the basement, along with an unhealthy and unsightly crawl space. This area adjacent to the basement was not properly sealed or insulated, and the fiberglass insulation was starting to show signs of mold growth. This could be a big contributor to the odors the owner was worried about. Andrew then recommended the perfect repair solutions.

    Foreman Jose De Jesus Tellez Ortiz and his crew then took great care to remove the nuisances from the crawl space. The crawl space was then encapsulated with thick and durable CleanSpace liner. Similar to swimming pool liner, CleanSpace is a moisture and vapor barrier that also helps insulate the crawl space. The crawl space was further insulated with SilverGlo panels that were placed on the walls.

    To address the water intrusion, our crew placed the WaterGuard drainage system in the sub-floor. Any seeping water from the walls and floor will be intercepted by WaterGuard and then directed to drain into the existing sump pump system that the homeowner wanted to keep.

    A SaniDry dehumidifier also was installed in the basement to clean and filter the air, control moisture and humidity, and reduce odors and the potential for mold growth.

    The owner now has peace of mind knowing these reliable solutions have helped her create a safer and healthier home.

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-656-1622