Jake Kowal

Ohio Basement Authority

Title: Customer Care Representative

Jake Kowal from Ohio Basement Authority

Jake Kowal’s voice is one of the many upbeat Customer Care Representatives you may hear when you call Ohio Basement Authority.

Jake is a perfect addition to Ohio Basement Authority and our Customer Care team because he is reliable, friendly, easy-going, and eager to learn and help our customers. Jake graduated from Ohio State University in May with a degree in marketing and business economics. While at OSU, Jake held various positions including Resident Advisor and Advancement Intern. He is excited to draw on his knowledge of business and people to help an already amazing team continue to achieve and improve.

“I am really looking forward to the people, both customers and co-workers, as well as the culture,” he said. “I can already tell it is a truly unique place to work.”

Jake’s compassion and thoughtfulness also will enhance his customer service skills.

“Everyone is a person who feels the same emotions as you,” Jake said. “Sometimes it can be easier to just think of a person as an ID number or an obstacle to a goal you need to achieve. But you have to remember people have good and bad days just like you.”

Originally from the Dayton area, where much of his family still resides, Jake lives in Columbus. He enjoys a variety of activities in his spare time including reading, biking, running, hiking, backpacking, traveling, cooking, trying new foods and attending concerts.

Customer Reviews
About Me
  • By Pete And Julie T.
    Troy, OH

    "From our initial contact with Ohio Basement Authority to the completion of our crawl space repair, we experienced complete..."

    Customer Review

    By Pete And Julie T.
    Troy, OH

    From our initial contact with Ohio Basement Authority to the completion of our crawl space repair, we experienced complete professionalism and quality customer service. Jake, the Customer Care representative, was professional, knowledgeable and courteous. Nick, the sales representative/inspector, was professional, knowledgeable, courteous, and detailed with his inspection of our crawl space, and the explanation of work to be completed and products to be used. Brandon, the job foreman, and Jose and Justin were professional, knowledgeable, and courteous during the completion of our crawl space repair. They did quality, thorough work completed in a timely manner. We would highly recommend Ohio Basement Authority!!!

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
Service Area
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