Testimonials
from customers I've helped!
  • "You should be proud and really value the people who work on your behalf. They represent you well!" Read Full Testimonial

    Linda and Donald N. of Granville, OH

    Customer Testimonial

              We feel compelled to write you regarding our recent experience with your company. Mainly the words professional, integrity and solid product come to mind. We live in Granville and our lot sits low. We built this home 21 years ago and have two sump wells, which we have maintained throughout the years. We've only had water in our 2,500 square foot, unfinished basement once, and that was enough. The original pumps were Zoeller. After eight years or so, they wore out and we began the 13-year flurry of sump pump “hell.” We went through many products and many exchanges and replacements of battery back-ups. We are diligent about checking battery charge/water levels and replacing pumps/switches at the first sign of any system distress. We are "in tune" with what is going on in our basement. We travel a lot and want confidence that we won't come home to a disaster. We have endured several extended power outages – some lasting 7 to 10 days – where we have had back-up batteries attached to our back-up battery. We even ran back and forth to a truck stop to keep those charged through these outages. We were weary and lacked confidence in our efforts. Our ultimate goal was to put the TripleSafe product in the main sump pump well and move the other battery back-up system to the second sump pump well. We finally have accomplished that goal. We had looked at it for years with another company, then attended the remodel expo this past winter and found it at Ohio Basement Authority’s booth. Then Corey came out and made a thorough and professional presentation, and we set up an installation date. The crew members were professional, hard-working, respectful of our home, and put in an entire 8-hour day to install our new system and move the other back-up battery. They totally cleaned up their work area and disposed all debris. Even though there were several "snafus" that surfaced immediately afterward, this is where your staff really shined! Our older back-up battery alarm began beeping the very next day in clear, sunny, dry weather. We called your office and, on a Saturday, Brian came out to fix the float switch. The next day, the new TripleSafe began to beep. That Monday, I called Brandie and Jeff, and they handled it with immediate consideration and true empathy and sent Brian back out that very day. He troubleshot that evening on the new system for three more hours. He then returned two days later and reworked the install. It has been operating as expected ever since. Brian provided the complete confidence and thorough explanations we expected and needed. We felt he knew exactly what he was doing and he did it! Brian is terrific! In this case, all your staff made us feel like all that was really important was that everything was done properly and attended to as soon as possible. We never felt like we were going to be “hung out.” For these reasons, we feel that you and your company will be there for us in the operation of this product, and that we made the right choice. We always knew that the TripleSafe was the way we wanted to go, but the install and warranty is the most important part of the story. You should be proud and really value the people who work on your behalf. They represent you well!
    Linda and Donald N.
    Granville, OH
  • "We contacted three or four other companies and felt Ohio Basement Authority would give us everything we..." Read Full Testimonial

    Mary Beth W. of Westerville, OH

    Customer Testimonial

              We contacted three or four other companies and felt Ohio Basement Authority would give us everything we wanted for the best price. The inspector, Corey Froelich, was great and kept us up to date on everything. He helped us through some difficult issues with our loan processing and scheduling of the work. Brandie was excellent. She even contacted me about my concerns while on vacation. She helped with all the paper work and made sure everything was set up with my mortgage company for the rehab loan. The foreman and his crew also were excellent! They explained everything to us every day. The crew worked hard for four days and cleaned their work area daily. It was impressive to see them carry buckets full of cement out of the basement!
    Mary Beth W.
    Westerville, OH
  • "Matt did a great job and even went out of his way to come back and explain the procedure to my wife, as she..." Read Full Testimonial

    Max T. of Westerville, OH

    Customer Testimonial

              I heard of the company through online advertising, and chose it because of ratings on Angie's List and reviews. Brandie set our appointment earlier than than expected and arranged a time frame at our convenience. That was very helpful. Matt did a great job and even went out of his way to come back and explain the procedure to my wife, as she was out of town at our first appointment. The crew arrived on time, was courteous, did a good job cleaning up and completed the job in the time frame we agreed on.
    Max T.
    Westerville, OH
  • "The representative's presentation was very thorough, and I was pleased dealing with Brandie. She was helpful..." Read Full Testimonial

    Mike C. of Westerville, OH

    Customer Testimonial

              Ohio Basement Authority did work at my neighbor's, and I chose your company because of my neighbor's input and the information I found on Angie's List. The representative's presentation was very thorough, and I was pleased dealing with Brandie. She was helpful and very polite. The crew was also very polite, and answered all questions. Throughout the install the crew was great, explaining the work being done.
    Mike C.
    Westerville, OH
  • "Every time I was in the office Brandie was very welcoming and I felt that she was there to help." Read Full Testimonial

    Jim O. of Columbus, OH

    Customer Testimonial

              Every time I was in the office Brandie was very welcoming and I felt that she was there to help. I was acknowledged within seconds and my questions were answered professionally. She never made me feel as if I was interrupting her, even though I could tell she was busy with other things. The representative and his confidence that he could quickly complete the work. Again, the printed materials and photos of other job-sites...a great plus
    Jim O.
    Columbus, OH
  • "Just GREAT. You will get my referrals." Read Full Testimonial

    Ted B. of Columbus, OH

    Customer Testimonial

              Brandie, the inspector, and the crew were all outstanding. Our inspector was great to work with. He was patient and waited six months for us to make a decision, then he made it happen. I chose your company because of excellent systems, trusted reviews, our inspector, and the price. The crew was fantastic, some of the best. The cleanup was better than they found it. Just GREAT. You will get my referrals
    Ted B.
    Columbus, OH
  • "Mrs. M. had a serious issue with her downspout lines not running away from the property." Read Full Testimonial

    Carroll M. of Columbus, OH

    Customer Testimonial

              Brandie was wonderful, and the inspector was great. He did a great job and gave an outstanding presentation. You were one of three contractors to bid the job, and I chose you because of the presendation and thoroughness. The crew arrived on time at 8:30. The crew foreman was great. He had two other workers with him and they never wasted time or just stood around. They were always busy, and they took great care in regards to landscaping and being very careful.
    Carroll M.
    Columbus, OH
  • "I would recommend Ohio Basement Authority to anyone who is looking for quality work at a great price. Thank..." Read Full Testimonial

    Liz S. of Delaware, OH

    Customer Testimonial

              Brandie was awesome to work with, and the original estimate was the reason I decided to go with Ohio Basement Authority. The representative was also knowledgeable and actually excited about the possibilities of our basement! I had such a great experience with everyone of the crew members. The foreman went above and beyond to make sure all of our needs were being met. The work far exceeded our expectations. The crew also paid close attention to detail, and after they left it looked like we had a new basement! I would recommend Ohio Basement Authority to anyone who is looking for quality work at a great price. Thank you guys for a job well done!!!
    Liz S.
    Delaware, OH

Brandie Koehler from Ohio Basement Authority

Title: City Projects Support

Brandie Koehler from Ohio Basement Authority

Brandie Koehler is the City Projects lead support for Ohio Basement Authority. She has more than 10 years of experience in office administration/production management. 

Brandie has many job duties at Ohio Basement Authority, including customer and production management, implementing processes and procedures, and acting as the liaison between inspectors, customers, and production staff.

She enjoys working here because every day is different. She loves working through the challenges presented to her, and helping our customers. She also likes watching our employees grow professionally and personally.

In her spare time, Brandie enjoys working out, fishing, and spending time with her husband and two sons.

Company news I'd like to share with you:

  • Supporting our Team through Unity
    Supporting our Team through Unity
    Monday, Jul 25th, 2016
    Read full article
  • How Helical and Push Piers Fix Your Settling Foundation
    How Helical and Push Piers Fix Your Settling Foundation
    Friday, May 19th, 2017
    Read full article
  • Ohio Basement Authority Hosts Clean-Up Day in the Westerville Community
    Ohio Basement Authority Hosts Clean-Up Day in the Westerville Community
    Monday, Jun 22nd, 2015
    Read full article
  • Standing Up for Homeless Veterans
    Standing Up for Homeless Veterans
    Tuesday, Oct 18th, 2016
    Read full article

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-656-1622