Customer Reviews
About Me
  • By Nick B.
    Johnstown, OH

    "SmartJacks"

    Customer Review

    By Nick B.
    Johnstown, OH

    SmartJacks

  • By Lisa And Steve E.
    Columbus, OH

    "Fabulous experience. Wonderful staff, quality work, and on time. Very professional staff and service."

    Customer Review

    By Lisa And Steve E.
    Columbus, OH

    Fabulous experience. Wonderful staff, quality work, and on time. Very professional staff and service.

Testimonials
from customers I've helped!
  • "Megan Pettry and Travis were great! The crew also was awesome and very informative." Read Full Testimonial

    Nicholas B. of Johnstown, OH

    Customer Testimonial

              Ohio Basement Authority did basement work at this house for the previous owner. I wanted the warranty to carry over, plus I heard you were the best! Megan Pettry and Travis were great! The crew also was awesome and very informative.
    Nicholas B.
    Johnstown, OH
  • "Jim's presentation and attitude is what helped me make the decision to have Ohio Basement Authority complete..." Read Full Testimonial

    Forrest B. of West Jefferson, OH

    Customer Testimonial

              The sump pump in Forrest B.'s West Jefferson, OH, home was just not handling its job very well. It seemed to go out every time there was a heavy rain storm. He often found himself rushing to the hardware store to purchase another pump to protect his basement. He started to do some research, looking for solutions for this ongoing sump pump problem. He found Ohio Basement Authority, the only authorized Basement Systems dealer in the area, installing the exclusive TripleSafe Sump Pump System. Looking at the system, Forrest knew that if he was to have a dry basement and never worry about sump pump problems again, he needed the TripleSafe. This system has two backup pumps, including a battery operated unit that will keep the basement dry in case of a power outage. Forrest was very pleased with the entire experience as an Ohio Basement Authority customer. "The office staff was very helpful and courteous," he said. "I didn't have a lot of contact with them, but when I did they were very polite. From the inspector -- who thoroughly evaluated the property, explained the problem and provided Forrest with a choice of solutions -- to the installers who worked quickly, showed up on time and cleaned up after themselves so well, no one could tell that they have been there working. "Jim's presentation and attitude is what helped me make the decision to have Ohio Basement Authority complete the job," Forrest said. "He didn't try to pressure me into going with his company. I would definitely recommend Ohio Basement Authority to anyone considering having changes made to their sump basin or if they need outside drainage installed."
    Forrest B.
    West Jefferson, OH
  • "I chose to work with Ohio Basement Authority because of the inspector and his willingness and sincerity. He..." Read Full Testimonial

    Larry P. of Richwood, OH

    Customer Testimonial

              I heard about Ohio Basement Authority through TV commercials as well as Internet searches. When I called the office, Megan was always friendly and handled our questions or concerns promptly. I chose to work with the company because of the inspector we met with and his willingness and sincerity. His presentation was magnificent. He listened to my concerns and ideas, then fit his proposal to meet my needs. He didn't try to sell me more than what I needed. He made us feel comfortable in choosing Ohio Basement Authority. I love the lifetime transferable structural warranty. The installation crew arrived on time, and I really appreciated them calling us when they were on their way. Everyone on the crew was friendly and willing to answer any questions that I had. Their clean-up job was also much appreciated.
    Larry P.
    Richwood, OH

Megan Pettry from Ohio Basement Authority

Title: Executive Assistant

Megan Pettry from Ohio Basement Authority

Megan Pettry is energetic, passionate, fun-loving, and an integral part of the Ohio Basement Authority team. Megan's customer service background and experience in training and management makes her a valuable asset to the company. She came from a fast-paced work environment, and is always eager to help others.

Megan began her career with us as a Call Center Representative. She quickly got promoted to Customer Care and Marketing Manager. While supporting our Customer Care department, Megan hired, trained, coached, and developed 15 team members. She also achieved success by leading the team that exceeded our departmental goals. While continuing to support Customer Care, Megan took on the Special Projects role and has been responsible for the implementation and configuration of various programs and processes across all departments. In addition to Special Projects and Customer Care, Megan also led our service department.

Megan takes pride in working side by side Ohio Basement Authority's high-spirited, energetic, fun individuals, as well as assisting the public. "It's always a great reward to help make someone smile," she said. "My passion is to help others, build relationships, make an impact and redefine!"

Megan lives in Grove City with her boyfriend, Brad, and their son, Brantlee. She cherishes her time with her family and friends, and she enjoys decompressing by doing laundry and cooking.

Company news I'd like to share with you:

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-656-1622