Testimonials
from customers I've helped!
  • "I have spoken highly of my experience to my co-workers and family." Read Full Testimonial

    Gabrielle K. of Lancaster, OH

    Customer Testimonial

              I called two local companies and they did not return my call. Then I called Ohio Basement Authority. Not only did Jacob come over to the house with my first concern, he and Jeff came over the next day when I discovered my crumbling wall. I was told to have the hot water heater moved prior to the installation. The crew leader hooked it back up for me as a courtesy. He felt that I should not be without hot water. The crew also placed plastic on my floor to avoid tracking dust. One crew member also swept the floor after installation. Not one speck of dirt was on the floor. I have spoken highly of my experience to my co-workers and family.
    Gabrielle K.
    Lancaster, OH
  • "You should be proud and really value the people who work on your behalf. They represent you well!" Read Full Testimonial

    Linda and Donald N. of Granville, OH

    Customer Testimonial

              We feel compelled to write you regarding our recent experience with your company. Mainly the words professional, integrity and solid product come to mind. We live in Granville and our lot sits low. We built this home 21 years ago and have two sump wells, which we have maintained throughout the years. We've only had water in our 2,500 square foot, unfinished basement once, and that was enough. The original pumps were Zoeller. After eight years or so, they wore out and we began the 13-year flurry of sump pump “hell.” We went through many products and many exchanges and replacements of battery back-ups. We are diligent about checking battery charge/water levels and replacing pumps/switches at the first sign of any system distress. We are "in tune" with what is going on in our basement. We travel a lot and want confidence that we won't come home to a disaster. We have endured several extended power outages – some lasting 7 to 10 days – where we have had back-up batteries attached to our back-up battery. We even ran back and forth to a truck stop to keep those charged through these outages. We were weary and lacked confidence in our efforts. Our ultimate goal was to put the TripleSafe product in the main sump pump well and move the other battery back-up system to the second sump pump well. We finally have accomplished that goal. We had looked at it for years with another company, then attended the remodel expo this past winter and found it at Ohio Basement Authority’s booth. Then Corey came out and made a thorough and professional presentation, and we set up an installation date. The crew members were professional, hard-working, respectful of our home, and put in an entire 8-hour day to install our new system and move the other back-up battery. They totally cleaned up their work area and disposed all debris. Even though there were several "snafus" that surfaced immediately afterward, this is where your staff really shined! Our older back-up battery alarm began beeping the very next day in clear, sunny, dry weather. We called your office and, on a Saturday, Brian came out to fix the float switch. The next day, the new TripleSafe began to beep. That Monday, I called Brandie and Jeff, and they handled it with immediate consideration and true empathy and sent Brian back out that very day. He troubleshot that evening on the new system for three more hours. He then returned two days later and reworked the install. It has been operating as expected ever since. Brian provided the complete confidence and thorough explanations we expected and needed. We felt he knew exactly what he was doing and he did it! Brian is terrific! In this case, all your staff made us feel like all that was really important was that everything was done properly and attended to as soon as possible. We never felt like we were going to be “hung out.” For these reasons, we feel that you and your company will be there for us in the operation of this product, and that we made the right choice. We always knew that the TripleSafe was the way we wanted to go, but the install and warranty is the most important part of the story. You should be proud and really value the people who work on your behalf. They represent you well!
    Linda and Donald N.
    Granville, OH
  • "The crew was very helpful and did a great job." Read Full Testimonial

    Sam C. of Pickerington, OH

    Customer Testimonial

              I found you on the Internet. Everyone from Jeff to Justin and the crew was great. The representative was very knowledgeable and helpful. I chose Ohio Basement Authority because of a realtor's recommendation and the price. The crew was very helpful and did a great job.
    Sam C.
    Pickerington, OH
  • "Jeff was great! He spent time with us in answering all of our questions. He never made us feel rushed during..." Read Full Testimonial

    Cris C. of Columbus, OH

    Customer Testimonial

              We chose to work with Ohio Basement Authority because of a referral from Cleary Company, and because of the time spent with Jeff during the proposal. Jeff was great! He spent time with us in answering all of our questions. He never made us feel rushed during his visit, and he thoroughly explained everything. We will absolutely keep you in mind for anyone that can use your services.
    Cris C.
    Columbus, OH
  • "The installation looks great. Just after installation, that night we had 2 1/2 inches of rain and everything..." Read Full Testimonial

    Lowell A. of Springfield, OH

    Customer Testimonial

              Brendan Kent presented your WaterGuard system and Carbon Fiber wall reinforcing system, and we were sold on that being the right solution for us. He kept us informed and responded quickly to our questions. Jeff Tisone, your production manager, also addressed all of our concerns in a timely manner. Your job foreman, Justin, and his crew did a great job masking off items we had not covered, as well as installing the WaterGuard, Carbon Fiber, IceGuard and TripleSafe products on schedule. Their cleanup after the job was completed was exceptional. The installation looks great. Just after installation, that night we had 2 1/2 inches of rain and everything stayed dry. Having the WaterGuard Ports for maintenance and a yearly maintenance program available to us is definitely a plus that I like. I would recommend anyone needing to keep their basement dry to consider Ohio Basement Authority to do the job.
    Lowell A.
    Springfield, OH

Jeff Tisone from Ohio Basement Authority

Title: Inspections Support

Jeff Tisone from Ohio Basement Authority

Ohio Basement Authority is pleased to have Jeff Tisone on its team as the Inspections lead support.

With several years of managerial experience under his belt, Jeff is a perfect fit for our ever-growing company. He previously spent 15 years managing store operations and production at AT&T.

Jeff previously served as one of our production managers, and he transitioned to the role of Inspections Manger. Jeff is responsible for working with and training our certified inspectors to help them perfect the inspection process while providing WOW customer service. He also is excited to learn and grow within the marketing side of our business, as well.

A resident of Canal Winchester, Jeff enjoys spending time with his wife and three kids in his spare time, as well as traveling and cooking.

Case Studies I've worked on:

Company news I'd like to share with you:

  • Supporting our Team through Unity
    Supporting our Team through Unity
    Monday, Jul 25th, 2016
    Read full article
  • Ohio Basement Authority Gives Back to Veterans in Need
    Ohio Basement Authority Gives Back to Veterans in Need
    Thursday, Oct 22nd, 2015
    Read full article
  • Ohio Basement Authority Attends Redefine 2018 Conference
    Ohio Basement Authority Attends Redefine 2018 Conference
    Friday, Apr 20th, 2018
    Read full article
  • Charitable Building Demolition Unites Company Teammates
    Charitable Building Demolition Unites Company Teammates
    Friday, Nov 17th, 2017
    Read full article

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-656-1622