Customer Reviews
About Me
  • By Peter T.
    Westerville, OH

    "I was not oversold on products/services I may not need. The quality of the waterproofing system seemed superior to others..."

    Customer Review

    By Peter T.
    Westerville, OH

    I was not oversold on products/services I may not need. The quality of the waterproofing system seemed superior to others. Lifetime warranty was also selling point.

  • By Trude H.
    Columbus, OH

    "Milton and Daniel were terrific!!"

    Customer Review

    By Trude H.
    Columbus, OH

    Milton and Daniel were terrific!!

  • By Audrey P.
    Columbus, OH

    "Mr. Tongol was informative, pleasant, personable and professional."

    Customer Review

    By Audrey P.
    Columbus, OH

    Mr. Tongol was informative, pleasant, personable and professional.

  • By Brian C.
    Delaware, OH

    "John the sales rep was awesome!"

    Customer Review

    By Brian C.
    Delaware, OH

    John the sales rep was awesome!

  • By Ted T.
    London, OH

    "John was very informative and valued my opinion. His job knowledge was very good, and he provided me with the information to make..."

    Customer Review

    By Ted T.
    London, OH

    John was very informative and valued my opinion. His job knowledge was very good, and he provided me with the information to make an informed decision about what type of work and how much was needed. He did not attempt to sell me items that were not needed.

  • By Tracy T.
    London, OH

    "It was a real pleasure doing business with Ohio Basement Authority. They're honest, courteous and professional, and they do the..."

    Customer Review

    By Tracy T.
    London, OH

    It was a real pleasure doing business with Ohio Basement Authority. They're honest, courteous and professional, and they do the job right. I highly recommend them, and I would call them again in a heartbeat.

Testimonials
from customers I've helped!
  • "I will definitely recommend your services to all my friends. All team members worked very hard every minute..." Read Full Testimonial

    Linda A. of Lancaster, OH

    Customer Testimonial

              I chose to work with the company because of John, the inspector I met with, and because of his complete understanding of our problems. He was courteous, thorough, and very professional. He explained everything completely at my level so I could understand. The crew also was extremely courteous and very professional. I received a confirmation phone call with the expected time of their arrival the day of service. They even cleaned the basement sliding door window. They swept the driveway of all debris, and I have a long driveway. As I told the crew who did the new drainage tile, the basement crew led by Manuel, set an extremely high bar. And yes, they also hit the same high standard. I will definitely recommend your services to all my friends. All team members worked very hard every minute and did amazing work. This job was not easy.
    Linda A.
    Lancaster, OH
  • "I am happy to tell you I have a DRY basement and NO river running through the back yard during or after the..." Read Full Testimonial

    Linda A. of Lancaster, OH

    Customer Testimonial

              John, I wanted to thank you and your amazing team for the work done in my basement and back yard. You listened to my concerns and water issues, which no one else did. I am happy to tell you I have a DRY basement and NO river running through the back yard during or after the downpours we had last week. Please let the teams know how great their efforts were, and how grateful I am that I had no 3 a.m. wet basement vacuuming. The team who did the yard work left are area very level without big clumps of soil, so the larger drain was the answer. The basement drain and sump pump are great, and those gentlemen were very polite and professional. All in all, the teams at Ohio Basement Authority did what they promised, did it as scheduled, and were extremely professional. I strongly recommend your services to any and all. Again, thank you, Sincerely, Linda A.
    Linda A.
    Lancaster, OH
  • "I really enjoyed Ohio Basement Authority making corrections from the first install and making it right. This..." Read Full Testimonial

    Victor A. of Chillicothe, OH

    Customer Testimonial

              I heard about Ohio Basement Authority on a TV commercial, and I chose to work with the company because of the BBB ratings alone. The office staff helped get my concerns addressed quickly, and the inspector, John Tongol, had great personal interaction skills. The installation crew was very courteous. Brian Thom was also very professional and courteous. Great guy! I really enjoyed Ohio Basement Authority making corrections from the first install and making it right. This really proved that your company is indeed in tune with customer satisfaction, and it is your No. 1 priority.
    Victor A.
    Chillicothe, OH
  • "I chose to work with Ohio Basement Authority because of its BBB rating and the product quality. Also, the..." Read Full Testimonial

    Kim J. of Westerville, OH

    Customer Testimonial

              I saw an Ohio Basement Authority TV commercial, and I chose to work with the company because of its BBB rating and the product quality. The company representative and his presentation was very thorough and informative. He was also very relatable and easy to talk to. The installation crew arrived early and called ahead. They were also very easy to talk to and very thorough. I felt very well-informed.
    Kim J.
    Westerville, OH
  • "Everybody I talked to was professional and helpful. I’m very glad I chose Ohio Basement Authority." Read Full Testimonial

    Sandra S. of Westerville, OH

    Customer Testimonial

              I chose to work with Ohio Basement Authority because I liked the ad on the television, and I liked what John had to say. I really liked John. He gave a great presentation, and he was not pushy. He is an asset to your company. I had a very nice crew. They arrived on time, almost to the minute, and they did a good job. Everybody I talked to was professional and helpful. I’m very glad I chose Ohio Basement Authority.
    Sandra S.
    Westerville, OH
  • "My inspector, John Tongol, was very knowledgeable, courteous and friendly. He did not try to sell me what I..." Read Full Testimonial

    Marcia S. of Columbus, OH

    Customer Testimonial

              I’ve seen your trucks doing work in the neighborhood, and I chose to work with your company because of the price. Also, my inspector, John Tongol, was very knowledgeable, courteous and friendly. He did not try to sell me what I did not need. The crew also was very courteous. I thought the whole process from the price quote to the completion of the job went smoothly. I was very satisfied with everything.
    Marcia S.
    Columbus, OH
  • "John was great in helping us understand what needed to be done with our basement, the options and how they..." Read Full Testimonial

    Leigh B. of Columbus, OH

    Customer Testimonial

              We chose to work with Ohio Basement Authority because of the reviews online and the extensiveness of the consultation. John was great in helping us understand what needed to be done with our basement, the options and how they would improve our house, and the price. The computer presentation was very helpful. The crew arrived exactly on time. They put plastic down, covered their shoes, and did a great clean-up after. The communication before and after was great.
    Leigh B.
    Columbus, OH
  • "John did an awesome job and took a lot of time explaining the process to me." Read Full Testimonial

    Kari H. of Columbus, OH

    Customer Testimonial

              John did an awesome job and took a lot of time explaining the process to me. I was referred to you by my broker. I recommended the sellers use you for carbon beams, as well as on a home my buyer recently purchased, and they did. I’m a realtor, so I’m sure I will use you again and refer you out.
    Kari H.
    Columbus, OH
  • "I chose to work with Ohio Basement Authority because of the people, the communication, and the reviews." Read Full Testimonial

    Shane S. of Columbus, OH

    Customer Testimonial

              I chose to work with Ohio Basement Authority because of the people, the communication, and the reviews. John was great. He was very informative and explained the process. He gave me a fair estimate with no pressure. The installation team, led by Andrew, was fantastic. They also were very informative. I appreciated the work and quick response times.
    Shane S.
    Columbus, OH
  • "All around, it was a great experience, from John to the crew. They really did a great job and made me very..." Read Full Testimonial

    Nelson E. of Commercial Point, OH

    Customer Testimonial

              I chose to work with Ohio Basement Authority because of the company’s reputation and the representative that I dealt with. John was great. He was very thorough, explained the process well, and outlined my options without pressuring me. He was a big part of why I went with the system I did. Jeremiah the electrician, then Alex, Josue, and Martin were awesome. I’m very pleased with their work and overall demeanor. All around, it was a great experience, from John to the crew. Please make sure they are well rewarded at reviews this year or next. They really did a great job and made me very happy.
    Nelson E.
    Commercial Point, OH

John Tongol from Ohio Basement Authority

Title: Inspector

Hometown: Gahanna, Ohio

John Tongol from Ohio Basement Authority

John Tongol's vast leadership and customer service experiences make him a perfect fit for Ohio Basement Authority.

Along with completing extensive corporate coaching and sales training, John previously worked as the Senior Enrollment Specialist at Ohio Dominican University and a Corporate Sales Coach for Thirty-One Gifts. His time in the military also instilled the value of leadership, integrity and hard work.

He also has completed more than 100 hours of training through the Basement Systems and Foundation Supportworks worldwide networks.

While John enjoyed his time in managerial positions, he wanted to focus his efforts on having a direct impact with Ohio Basement Authority's customers. As an inspector, John travels throughout central Ohio to meet new customers. He enjoys helping them create safer and healthier homes by educating them on Ohio Basement Authority’s many patented products.

John takes pride in his coworkers, as well as Ohio Basement Authority's family-oriented atmosphere that creates a community culture and understanding solutions that help customers create healthier homes.

John lives in Gahanna, and enjoys coaching his son’s sports teams and golfing in his spare time. Music is also one of his passions, and he is a producer, singer and songwriter.

Case Studies I've worked on:

Company news I'd like to share with you:

  • Supporting our Team through Unity
    Supporting our Team through Unity
    Monday, Jul 25th, 2016
    Read full article
  • Ohio Basement Authority Hosts Clean-Up Day in the Westerville Community
    Ohio Basement Authority Hosts Clean-Up Day in the Westerville Community
    Monday, Jun 22nd, 2015
    Read full article
  • Ohio Basement Authority Gives Back to Veterans in Need
    Ohio Basement Authority Gives Back to Veterans in Need
    Thursday, Oct 22nd, 2015
    Read full article
  • Year in Review: Highlighting Customers' Remarkable Experiences
    Year in Review: Highlighting Customers' Remarkable Experiences
    Friday, Dec 29th, 2017
    Read full article

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-656-1622