We liked your ad on the Internet.
Previous knowledge of your company through a current employee.
Foreman Eric Davis, Brandon and Arturo were great.
I never would have thought there was that much water to be pumped out by the sump pump throughout the day from around the house. Greatly appreciate the new sump pump installation!
Very polite and informative.
Used your company before and price is reasonable.
Everyone from start to finish was very professional.
I could not believe the job the crew did on cleanup. There was not one thing left behind or for me to do after they left.
Milton, Daniel, Brayan and the workers were great! Very personable and helpful.
Milton Castro and crew cleaned up the work area at the completion of every day's work. The final clean-up of the crawl space, surrounding area, and my property was impeccable. I just can't say enough about how professional Milton and crew were.
My husband liked the system that Ohio Basement Authority was offering.
Price, plus the salesman was very good about explaining how things would work during installation, and the benefits that would follow from using your product. I also have to say, during installation, some unforeseen matters were discovered. Jose, Amilicar and Antony handled the situation in order to complete the installation. Thank you.
I had originally made an appointment a year ago that didn't happen due to wrong scheduling, but you were persistent in calling me back so I finally said yes. We didn't get any other estimates because we had a price in mind of what it would cost, and you were lower. Also, our salesman was excellent.
Very impressed with the work and how they kept me posted on their progress. Explained things.
They were respectful, polite and on time. They protected my floors with plastic and wore shoe covers. The team leader reconnected my hot water heater, which I had someone else disconnect for the job at hand.
David Reid is the reason. He said your company is the best. And from the good job they did, we have to agree it is.
Radio advertisement, but mostly a referral from a friend who had work done by you.
Kyle was very informative and answered all my questions. When I called and left a message, he called me back immediately and handled the situation or answered the question. He was also very courteous and kind, something you don't find in today's sales very often.
The crew was very polite and told me what they were doing.
our service area