Ohio Basement Authority Reviews and Ratings

Check out reviews and comments from our past customers.

Etna, OH 43062

Very, very good. Prompt, professional, courteous. They were very careful maneuvering steel beams so our walls and woodwork weren't damaged.

Pataskala, OH 43062

Eric Davis and Brandon Holliday were amazing. Polite, respectful, informative, good sense of humor. They even put batteries in two of our smoke detectors that were beeping. One detector was high on a vaulted ceiling! They are fine gentlemen. They worked very hard.

Etna, OH 43062

SmartJacks

Johnstown, OH 43031
Johnstown, OH 43031

We had Colin Soltar (Foreman), Justin and Jermal come and do our basement. They were very professional, polite and friendly from start to finish. Colin explained every step to us. They came the coldest day of the year! They made us feel very comfortable with their work. Very nice to have such nice gentlemen be in our home.

Johnstown, OH 43031

The best of the best to work with.

Pickerington, OH 43147

Very professional and courteous. Work was done well and clean-up was great.

Pickerington, OH 43147

The crew was outstanding! Amazing work!

Pickerington, OH 43147

Brian arrived on a weekend to assess the basement, which was very appreciated.

Pickerington, OH 43147

Jeff explained everything from start to finish. Great job.

Pickerington, OH 43147

Dirk and his crew did a great job for us installing a French drain and repairing a basement crack. They were professional, courteous and kept in contact with us throughout the whole process. We were impressed from the beginning when Corey first came to meet with my husband. He spent a good amount of time answering questions and explaining in detail all the company can provide for drainage issues, basement repairs, etc. Thanks for the all around great customer service from all of you!

Pickerington, OH 43147

Because you did my basement support beams and did excellent work then. You also have come back to check on it. You stand behind your product and care about the customers.

Pickerington, OH 43147

Excellent customer service.

Pickerington, OH 43147

Having three contractors bid the same job, it was easy to see who was just selling something and who was trying to fix the problem. Honesty, professionalism.

Fredericktown, OH 43019

The sales person took time and treated me like a customer, not a number.

Canal Winchester, OH 43110

Joe was upfront and honest. He gave me some ideas that I could perform on my own to save me money. That is priceless.

Canal Winchester, OH 43110
Canal Winchester, OH 43110

Your reviews and reputation.

Canal Winchester, OH 43110

Google search and customer reviews, and no attempt to oversell products and services. I did have another company for an estimate. They happened to be here first. Even though they also did not try to oversell products and services, they thought my water problem in the  rim joist area was from faulty windows. And they missed the fact of obvious leaking around furnace vents and their dehumidifier, which is rated at smaller square footage than the Sedona, was almost $1,000 more, and reviews were not as good as the Sedona in my opinion. The window inspector said my windows were fine and the main problem was just humidity.

Canal Winchester, OH 43110
Ohio Basement Authority Average: 4.9 out of 5
Total Reviews: 497

our service area

We serve the following areas

  • Ava
  • Barlow
  • Bartlett
  • Belle Valley
  • Belpre
  • Beverly
  • Buffalo
  • Byesville
  • Caldwell
  • Cambridge
  • Coal Run
  • Coolville
  • Cumberland
  • Cutler
  • Derwent
  • Dexter City
  • Fairview
  • Fleming
  • Graysville
  • Hockingport
  • Kimbolton
  • Kipling
  • Little Hocking
  • Long Bottom
  • Lore City
  • Lowell
  • Lower Salem
  • Macksburg
  • Marietta
  • Mcconnelsville
  • New Concord
  • New Matamoras
  • Newport
  • Old Washington
  • Pleasant City
  • Portland
  • Quaker City
  • Reedsville
  • Reno
  • Salesville
  • Sarahsville
  • Senecaville
  • Stockport
  • Summerfield
  • Tuppers Plains
  • Vincent
  • Waterford
  • Watertown
  • Whipple
  • Wingett Run
Our Locations:

Ohio Basement Authority
911 Stelzer Road
Columbus, OH 43219
1-614-656-1622