Danny Pease was on time and professional. He gave me a written estimate and answered my many follow-up questions promptly and respectfully.
Joe called while en route, and arrived promptly. Joe and his guys were very friendly and easy to work with. Joe and I had several discussions throughout the two-day process. He was very good about making sure I understood what he intended to do, and that his intentions would meet my expectations.
The work site was kept orderly and clean throughout the project. There were significant steps taken to minimize the mess as work progressed. Clean-up was very satisfactory as a result.
Entering into a project like this with a contractor that I had little knowledge of beforehand was a little scary. At the end of the day, Ohio Basement Authority exceeded my expectations. I would recommend them to anyone.