Ohio Basement Authority is Now Groundworks!

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Norbert came for the service warranty work. He was very thorough with his inspection. No pressure sales just told me info I needed. Hoping…

Norbert came for the service warranty work. He was very thorough with his inspection. No pressure sales just told me info I needed. Hoping these sump pumps keep working great for the foreseeable future

Bob Hall

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Communication was great throughout the entire process. Installation was fast and professional. Installers were friendly and made sure we…

Communication was great throughout the entire process. Installation was fast and professional. Installers were friendly and made sure we were completely satisfied. Would highly recommend!!

Bob Schmitz

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Hollis perforned a thorough inspection, clearly explained deficiencies and potential solutions, and prepared a detailed proposal. Great …

Hollis perforned a thorough inspection, clearly explained deficiencies and potential solutions, and prepared a detailed proposal. Great job!

Tom

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Very friendly when I called in. Scheduled fee estimate although I wasn’t sure they did what I needed. Even Eakle showed up at scheduled…

Very friendly when I called in. Scheduled fee estimate although I wasn’t sure they did what I needed. Even Eakle showed up at scheduled time. Immediately realized I didn’t currently need their services. I showed him what my problem was, and he actually with the use of one little tool fixed my problem perfectly on all five window wells. He was such a friendly guy great customer service. I would highly highly recommend using them if you would ever need waterproofing cement, leveling, or any other other other services I would definitely give them a call. I believe he is out of the Kent office. I’m not sure he did have a 216 area code exchange, he did a fabulous job if I ever need any waterproofing or here of anybody that needs it I would definitely tell him to call these people

Alice Mernagh

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We had our field inspector Dave Sycz come out to look at our basement. He called ahead of time and was right on time for the appointment….

We had our field inspector Dave Sycz come out to look at our basement. He called ahead of time and was right on time for the appointment. Dave was very thorough explaining everything. I'd highly recommend him to inspect your basement. He has been doing it for a long time and has lots of knowledge. Thanks Dave!

Scott J

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Caden and Chris came over to my house to complete an annual check on my basement wall. During their visit, they were polite and friendly….

Caden and Chris came over to my house to complete an annual check on my basement wall. During their visit, they were polite and friendly. They even changed my sump pump back up battery, rewired it and fixed my leaky pipe. They went way above and beyond and provided the best customer service I have received in as long as I can remember. Overall 10 stars, I would recommend them to everyone!!

Andrew Boyle

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Chase Clemens was very professional. He answered all my questions and took the time to explain what he was doing and even the equipment he…

Chase Clemens was very professional. He answered all my questions and took the time to explain what he was doing and even the equipment he was using. He also has to read these reviews aloud to his coworkers…as a treat. Enjoy buddy. A B C D E F G….H I J K L M N O P Q R S T U V W X Y and Z now I've learned my ABC's next time won't you sing with me. Haha, I couldn't resist! 🙂

Viktory

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Had some serious structural issues with my crawl space. They sent William, Everette and Russel out and they were every bit as cool and…

Had some serious structural issues with my crawl space. They sent William, Everette and Russel out and they were every bit as cool and professional as you could hope for. Lots of good banter. Top notch guys and highly recommend their service.

john hodge

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very professional service visit from Chad. He was knowledgeable and did a thorough inspection.

very professional service visit from Chad. He was knowledgeable and did a thorough inspection.

Andy Tate

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We got an inspection from the company that turned out to have found no issues with our basement. Max walked around our house to inspect…

We got an inspection from the company that turned out to have found no issues with our basement. Max walked around our house to inspect issues. The process was professional and ontime.

Robin Chen

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Ian was very respectful to me and my property. He was very kind and easy to talk to. He’s very informative and thorough and explained …

Ian was very respectful to me and my property. He was very kind and easy to talk to. He’s very informative and thorough and explained everything in laymen’s terms. I recommend him and the company to anyone!

Donna Swenk

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Vanessa has been really easy and fun to work with!! She included everything on our wish list to the proposed floor plan which was…

Vanessa has been really easy and fun to work with!! She included everything on our wish list to the proposed floor plan which was surprising given our small space! She was very honest and so easy to communicate with. Even after she left I reached out to see if she could change something on our floor plan, and she had the changes sent to me within a few hours. Extremely impressive!!

Kayla Vandermeyden

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This was a great experience from Doug our salesman to Joe Straight our foreman and Brandon our electrician everything was top notch and…

This was a great experience from Doug our salesman to Joe Straight our foreman and Brandon our electrician everything was top notch and amazing. The level of communication and coordination was excellent. Then the crew of Tavieon and Cristo were super workers and very friendly and helpful. The Ohio Basement Authority lives up to their name and we are very happy we called them.

Julie King

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Wayne Gray with Ohio Basement Authority was great to work with. We called to get a quote for leveling our driveway, and he was extremely…

Wayne Gray with Ohio Basement Authority was great to work with. We called to get a quote for leveling our driveway, and he was extremely thorough, knowledgeable, and friendly throughout the entire process. He took the time to explain everything clearly and answered all of our questions without rushing us. Wayne was professional, respectful of our time, and genuinely helpful. I would absolutely recommend him to anyone looking for a detailed and professional evaluation.

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James was a great inspector! Very friendly and professional! He explained everything so I truly feel like I know what's wrong. Highly…

James was a great inspector! Very friendly and professional! He explained everything so I truly feel like I know what's wrong. Highly recommend! I feel comfortable now with my disaster of a basement with their lifetime warranty!! 🤙

Zac Mousie

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Adam Chaney was extremely helpful in explaining everything from issue to solution and the process in between. He was very articulate and…

Adam Chaney was extremely helpful in explaining everything from issue to solution and the process in between. He was very articulate and answered any questions we had. I would recommend him to anyone.

Christopher Quiggle

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Ricky.Isiah, and Marvin did a great job in getting our basement waterproofed and back on track. They were great to deal with and super…

Ricky.Isiah, and Marvin did a great job in getting our basement waterproofed and back on track. They were great to deal with and super knowledgeable! Highly Recommend!

Rob Schoenlein

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Williams Crew w/ Russ and Levi were fantastic! Masters of their craft and very professional

Williams Crew w/ Russ and Levi were fantastic! Masters of their craft and very professional

Christian G

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The folks at Ohio Basement Authority were able to quickly able to schedule an appointment and send a rep out to do an estimate when I…

The folks at Ohio Basement Authority were able to quickly able to schedule an appointment and send a rep out to do an estimate when I found out I had water intrusion in my basement. Their rep, Dakota Hruby, was a consummate professional. He clearly explained everything and answered all my questions. He helped put my mind at ease during this very stressful time.

Kenneth Mccooey

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John Carlson was our electrician and he had to run a dedicated line for our new sump pump. He was very professional and didn't give up even …

John Carlson was our electrician and he had to run a dedicated line for our new sump pump. He was very professional and didn't give up even though our old house threw some pretty big curveballs his way! Marcus was in charge of the demo, drilling and laying down the new drainage system. He was Uber polite, very knowledgeable and finished in the time allotted.

Heather Hahn

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