Reviews
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Reviews from Real Customers
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Fantastic job! Iran, Chris and Ricky arrived when they said they would. Reviewed the project with me prior to starting. Were courteous,…
Fantastic job! Iran, Chris and Ricky arrived when they said they would. Reviewed the project with me prior to starting. Were courteous, professional and thorough. The job they did exceeded my expectations. My wife and I are pleased to have worked with Ohio Basement Authority and recommend the free estimate from Chase. Thanks again, Gus and Denise
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I have been noticing cracks in the outside corners of my foundation walls. Contacted a foundation repair company for an opinion. The…
I have been noticing cracks in the outside corners of my foundation walls. Contacted a foundation repair company for an opinion. The representative arrived, spent 15 minutes looking at the cracking corners and proceeded to explain what needed to be done to repair my failing foundation. He didn't ask to go inside to look at the basement walls and never once reached out to me (other than emailing his estimate for repair) after leaving. Today I met with Max Waller from your company! From the very beginning Max was amazing! He brought a laser level and showed me the slight changes in the foundation due to settling over time. He went inside to the basement and took additional measurements of changes to the walls. In total he spent close to 2.5 hours inspecting, measuring and answering my many questions. By the time he finished I had complete confidence that his assessment of my foundation was honest and accurate! I plan on having him back out for a follow up towards the end of the summer months. You have special team member in Max!!
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Very pleased. Caleb and his team were curteous and responsive.
Very pleased. Caleb and his team were curteous and responsive.
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James came to our house and thoroughly evaluated our situation. After his inspection, he described different options to correcting our…
James came to our house and thoroughly evaluated our situation. After his inspection, he described different options to correcting our issue. He was informative and professional and a pleasure to do business with
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Chase was great. He was very transparent about our leak and saved money in the long run. Thanks, Chase!
Chase was great. He was very transparent about our leak and saved money in the long run. Thanks, Chase!
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Did everything wanted/expected and more. The last inspection I had was by Steven Fortae he was extremely knowledgeable was able to answer…
Did everything wanted/expected and more. The last inspection I had was by Steven Fortae he was extremely knowledgeable was able to answer all my questions and explain the why behind the answers. He took his time laser measured everything and explained what to look for outside and I side the house. He even showed me the area of my house were it was engineered wrong (built in 1966). Fortunately for me I already fixed that and he explained what I did right and why and how it should have been designed originally.
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After a 4 inch flood in our basement, we were devastated. We scheduled the free inspection and met Max. From the moment he came in, he knew …
After a 4 inch flood in our basement, we were devastated. We scheduled the free inspection and met Max. From the moment he came in, he knew exactly what he was talking about. He found the problems, even the ones we weren't aware of. After identifying our issues, he had the solutions to best fix it and spent the time we needed to fully understand. We have a plan and a path forward. We look forward to working with moustache Max!
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Damarion A.,Eddie, and Olu did an awesome job!
Damarion A.,Eddie, and Olu did an awesome job!
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James came to our property to discuss some concrete leveling early on a very rainy Saturday morning, and I could not have asked for a more…
James came to our property to discuss some concrete leveling early on a very rainy Saturday morning, and I could not have asked for a more honest representative for Ohio Basement Authority. While we will not be moving forward with this specific job, we will certainly be contacting them for any future needs. He was candid, open, and honest.
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Caleb Watkins came to do an estimate and was very helpful in helping me determine the best fix for my problem. Very professional!
Caleb Watkins came to do an estimate and was very helpful in helping me determine the best fix for my problem. Very professional!
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DAN LAUTERBUR GAVE MY MOM AN HONEST OPINION BASED ON A THOROUGH INVSTIGATION OF OUR ALLEGED MOLD PROBLEM. I SAY ALLEGED BECAUSE I GOT TWO…
DAN LAUTERBUR GAVE MY MOM AN HONEST OPINION BASED ON A THOROUGH INVSTIGATION OF OUR ALLEGED MOLD PROBLEM. I SAY ALLEGED BECAUSE I GOT TWO DIFFERENT QUOTES FOR RANGING FROM $3000-$5000 TO FIX AN ISSUE SHE DID NOT HAVE, WHAT THEY WERE TELLING ME WAS MOLD WAS ACTUALLY EFFLORESCENCE AND THE MOISTURE LEVEL WAS LESS THAN 2%. CALL THE BASEMENT AUTHORITY DON'T SCREW AROUND WITH ANYONE ELSE!!!!! THANKS AGAIN DAN!!!!
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Very satisfied with the project.
Very satisfied with the project.
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Vince and Evan came out and did a very thorough inspection. We appreciated their professionalism and patience with our many questions. The…
Vince and Evan came out and did a very thorough inspection. We appreciated their professionalism and patience with our many questions. The inspection required removing a small portion of dry wall and insulation. They made sure everything was completely cleaned up afterwards. Good guys!
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Chase was awesome, straight forward and easy to communicate
Chase was awesome, straight forward and easy to communicate
Richie was professional, friendly and helpful. We’ve had nothing but a great experience with Ohio Basement Authority. We’ve been using…
Richie was professional, friendly and helpful. We’ve had nothing but a great experience with Ohio Basement Authority. We’ve been using them for over 10 years.
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I needed repair on my driveway, Dan gave me a knowledgeable and informative estimate. Seth and Tyler came and performed the work. They were …
I needed repair on my driveway, Dan gave me a knowledgeable and informative estimate. Seth and Tyler came and performed the work. They were friendly, knowledgeable and efficient. My the work was completed in a timely manner and exceeds my expectations.
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Everett did a good job explaining everything and showing me my options. Very nice.
Everett did a good job explaining everything and showing me my options. Very nice.
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Hollis was very thorough and gave his briefing in a way I could understand. He was very knowledgeable and was always ready to answer…
Hollis was very thorough and gave his briefing in a way I could understand. He was very knowledgeable and was always ready to answer questions. Hollis was personable and polite. I highly recommend him!
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On Tuesday May 12th Louis, Akeshawn,Kendall, Dave, Greg, Shawn,and Corey all were very professional informative attentive kept on a…
On Tuesday May 12th Louis, Akeshawn,Kendall, Dave, Greg, Shawn,and Corey all were very professional informative attentive kept on a schedule and also made sure everything was done properly at my residence and explained everything they were doing to me very well and understandable. I also wanna thank Doug and Damon for all over there help through the entire process from start to finish, I can promise that Ohio Basement Authority will be recommended by me to anyone that I come in contact with.
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Chase literally eased my mind on the situation with my basement through a very informative visit. I can now feel confident in the work I'm…
Chase literally eased my mind on the situation with my basement through a very informative visit. I can now feel confident in the work I'm getting done to my home without hesitation. Thanks Chase. He also drove out an hour just to make sure I have what I need!
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We would like to share our experience with Zeke Fowler who came to our home today (2/16/23) to provide a free estimate to repair our front…
We would like to share our experience with Zeke Fowler who came to our home today (2/16/23) to provide a free estimate to repair our front porch steps that are leaning by 1-1/4 inch. Although we haven't committed to the service and are still considering all our options, Zeke was was extremely professional, very thorough, trustworthy and a wealth of knowledge. He actually went above and beyond by getting to the root cause of the leaning and pointed out other areas that could be of concern. He was able to point out that our down spouts are not draining the rain water out to the street, thus causing water to pool and saturate the front yard where a large size dip has formed over a couple of decades. So, he not only provided the reasonable cost to perform the repairs but he also pointed out other areas of our property, specifically the sidewalks where there is some unevenness that has the potential for trip hazards. We are so thankful that Zeke was the person that Ohio Basement Authority sent to our home today, because we can't imagine anyone else with more expert knowledge than him. If you are a homeowner in need of their services, we highly recommend Zeke to be the person you could request. Thanks again.
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I struggled making such a huge decision when it came to a big project like this but I am so glad I trusted my gut and went with EverDry. I…
I struggled making such a huge decision when it came to a big project like this but I am so glad I trusted my gut and went with EverDry. I can’t say enough great things about the crew and their work! They kept me informed about everything they were doing and did an amazing job cleaning up afterwards. The work they did was amazing but the crew that was out was what really made this a great experience! I wish I could hire this crew for all my household repairs! Thank you guys so much!!!
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Chase clemens did a good job
Chase clemens did a good job
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I am so very pleased with the service that I received from Chase Clemens. He spent time listening to my concerns. He explained everything…
I am so very pleased with the service that I received from Chase Clemens. He spent time listening to my concerns. He explained everything thoroughly. Chase showed me what he was talking about, why I had the issues I do and how to fix the problems. I am very impressed with his professional approach. I highly recommend him.
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Awesome company to work for! Great people, great management and great pay! Family atmosphere! I love my job!!!
Awesome company to work for! Great people, great management and great pay! Family atmosphere! I love my job!!!
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We got an inspection from the company that turned out to have found no issues with our basement. Max walked around our house to inspect…
We got an inspection from the company that turned out to have found no issues with our basement. Max walked around our house to inspect issues. The process was professional and ontime.
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I recently had the pleasure of working with **** *. from Ohio Basement Authority on a challenging basement project, and I cannot recommend…
I recently had the pleasure of working with **** *. from Ohio Basement Authority on a challenging basement project, and I cannot recommend him highly enough. While the job took longer than initially expected due to unforeseen complications, ****** commitment and professionalism never wavered. He consistently followed through on every promise he made, keeping me informed and at ease throughout the process.**** was joined by ***** *. and ***** *., who were incredible teammates. These two were hardworking, reliable, and just as pleasant to have around. They worked tirelessly, never once slowing down or losing focus. The team as a whole was exceptional, and their efforts were truly appreciated.What stood out the most, though, was ****** attitude. Even when problems arose, which inevitably happens with a job of this magnitude, he maintained the most positive and professional demeanor Ive ever encountered with anyone working in my home. He approached each challenge with a smile, finding solutions without letting it affect the quality of his work or the rapport he built with us.**** is the kind of worker you dont come across every day. If I had to pay double to have **** back for every project, I absolutely wouldits that rare to find someone as dedicated and trustworthy as him.Overall, I couldnt be more satisfied with the experience and the results. If youre looking for a team that will treat your home with the utmost care, work tirelessly, and deliver outstanding results, you simply cant go wrong with ***** ****** and *****.
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5 star review for Dan! Dan as an inspector came out to our house and had a genuine interest in our home, the problem we were having and…
5 star review for Dan! Dan as an inspector came out to our house and had a genuine interest in our home, the problem we were having and thoroughly explained his background experience and cared for us. Dan did not even mention a sale price to us once during our inspection. I felt he trusted and comfortable with our experience with OBA because of our experience with Dan. Will be giving them a call in the future for our Basement repair needs.
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Damarion and Marshall did a super job on our sump pump installation!
Damarion and Marshall did a super job on our sump pump installation!
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Howard came out to do an inspection in my basement for water damage/leaking. He was absolutely amazing! I liked that he had videos…
Howard came out to do an inspection in my basement for water damage/leaking. He was absolutely amazing! I liked that he had videos detailing exactly what they were going to do. He gave me an opportunity to ask questions before I had the work perform instead of during. I would definitely recommend him to everyone.
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Very efficient, helpful, knowledgeable, professional and thorough
Very efficient, helpful, knowledgeable, professional and thorough
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John D and Ethan called 30 minutes before their arrival to let me know they would get to my house in 30 minutes. Arrived on time, did a…
John D and Ethan called 30 minutes before their arrival to let me know they would get to my house in 30 minutes. Arrived on time, did a great job explaining every step of the project, asked if I had any questions and both were very nice and polite. I was extremely satisfied with everything. Thanks to John D and Ethan.
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Williams Crew w/ Russ and Levi were fantastic! Masters of their craft and very professional
Williams Crew w/ Russ and Levi were fantastic! Masters of their craft and very professional
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Damon Wolfe gave us excellent ideas and information to help us solve a problem with our concrete stairs. He really listened to our issues.
Damon Wolfe gave us excellent ideas and information to help us solve a problem with our concrete stairs. He really listened to our issues.
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Very Thorough with inspection. David Wolfe was very nice and very knowledgeable! I would recommend Ohio basement authority!
Very Thorough with inspection. David Wolfe was very nice and very knowledgeable! I would recommend Ohio basement authority!
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Had a great experience with Ohio Basement Authority recently when they came out to look at our crawl space for encapsulation. Dakota Hruby…
Had a great experience with Ohio Basement Authority recently when they came out to look at our crawl space for encapsulation. Dakota Hruby was the one who did the inspection, and he was fantastic—super friendly, professional, and really took the time to walk me through everything. What stood out the most was how thorough he was. He didn’t just do a quick once-over and leave; he explained things in detail, answered all my questions, and made sure I actually understood what was going on down there and why certain fixes were recommended. I never felt rushed or pressured, which I really appreciated. Overall, I was really impressed with the quality of the inspection and how much time they spent with me. It felt like they genuinely cared about doing things right. Definitely recommend if you’re looking into crawl space work.
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Our Inspector, Chelsa, came to our Dayton home the other day to check on some suspected foundation settling. I was extremely impressed with …
Our Inspector, Chelsa, came to our Dayton home the other day to check on some suspected foundation settling. I was extremely impressed with her knowledge, confidence and the way she went about the inspection. She walked the entire house with me, asking questions, making sure she had the layout and all adjacencies correct. After the walk-through, she set up her equipment and showed me specifically where the major problem was located and explained how it would be corrected. When she delivered her full report, it was done very professionally. When I asked her about her company and how she felt about working for them, she replied that she was proud to work for OBA and that she had a great crew working in Dayton. Chelsa also mentioned their parent company Groundworks, and the fact that they are employee owned. (Full disclosure: I'm a big Mike Rowe fan, and heard the Groundworks CEO on his podcast recently). All in all, a very, very good experience.
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Hollis was great. He spent time with us trying to problem solve not just sell us a device or a service.
Hollis was great. He spent time with us trying to problem solve not just sell us a device or a service.
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James did a great job with the estimate and walkthrough and working to get us set up with service to get our issue resolved.
James did a great job with the estimate and walkthrough and working to get us set up with service to get our issue resolved.
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Ricky, Isiah and Marvin Crew did a great job with work and excellent clean up work after the work was completed. Ricky was very helpful…
Ricky, Isiah and Marvin Crew did a great job with work and excellent clean up work after the work was completed. Ricky was very helpful with all of my questions I had.
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Excellent service and great pricing for a downspout drain repair. The inspector, Mark, did a great job listening to our concerns and then…
Excellent service and great pricing for a downspout drain repair. The inspector, Mark, did a great job listening to our concerns and then recommending a fix. He walked us through the whole process. On the day of installation, Larry and Kruize did a fantastic job fixing the issue while keeping my landscaping intact as much as possible. I really appreciate how clean they left the install. I would recommend Ohio Basement Authority and these individuals.
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Shawn and his crew (Elijah and Simon) were amazing!! Extremely professional and personable. Really a great experience for something that is …
Shawn and his crew (Elijah and Simon) were amazing!! Extremely professional and personable. Really a great experience for something that is very stressful for a home owner. Couldn't be happier with the job. Highly recommend them!
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Vanessa was great! She was super helpful in coming up with a plan to get our basement fixed. I highly recommend her.
Vanessa was great! She was super helpful in coming up with a plan to get our basement fixed. I highly recommend her.
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Scot came by for a free quote and offered extensive advice and information about out houses situation. While we haven't signed up to do…
Scot came by for a free quote and offered extensive advice and information about out houses situation. While we haven't signed up to do official business with them yet, I have no doubt we will based on their initial quote and review of our property.
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Recently used the company for some issues in my new house. On the day of service; Iran, Chris and Owen showed up on time. They had great…
Recently used the company for some issues in my new house. On the day of service; Iran, Chris and Owen showed up on time. They had great communication and walked me through every step of the day and what was happened. Very professional. Cant say enough great things.
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Nick was great and very informative when he came out to look at my potential new home.
Nick was great and very informative when he came out to look at my potential new home.
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Dan was amazing! Very knowledgeable and professional. He took the time to ensure we understood the problem and the possible solutions. We…
Dan was amazing! Very knowledgeable and professional. He took the time to ensure we understood the problem and the possible solutions. We would recommend working with him!
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We decided to get are driveway lifted . The salesman Justin Addington walked us through the entire process he was amazing and very …
We decided to get are driveway lifted . The salesman Justin Addington walked us through the entire process he was amazing and very knowledgeable..
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Damon Wolfe was very professional, courteous, and helped explain many questions and concerns. We feel comfortable going forward with him on …
Damon Wolfe was very professional, courteous, and helped explain many questions and concerns. We feel comfortable going forward with him on water proofing our basement. We may also use him for refinishing our basement. We look forward to being a positive word of mouth for him.
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Totally appreciated the work done in our crawl space by Iram H, Chris M and Jason. They worked efficiently, replaced the insulation and…
Totally appreciated the work done in our crawl space by Iram H, Chris M and Jason. They worked efficiently, replaced the insulation and came up with a way to close off the openings while still keeping them ventilated.
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Friendly and professional installation of new sump pump and dehumidifier. Explained every step and went into great detail answering…
Friendly and professional installation of new sump pump and dehumidifier. Explained every step and went into great detail answering questions. Thanks Kyle Lockard!
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Norbert was punctual and professional and easy to talk to.
Norbert was punctual and professional and easy to talk to.
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We had 5 different companies come out and look at our crawlspace. James, our inspector with Ohio Basement Authority, was the only one who…
We had 5 different companies come out and look at our crawlspace. James, our inspector with Ohio Basement Authority, was the only one who we truly felt had our best interest in mind. He was the only one who we really felt listened to our concerns/wants and went above and beyond to create the solution that worked best for our situation. The knowledge-base he extended to us throughout the process and his availability for questions and follow-ups was second to none. The level of service and commitment James put into working with us not only will have us coming back to OBA exclusively for waterproofing needs, but also will be the first and only recommendation I will make to anyone I encounter needing similar solutions. Appreciate all of you!
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Dylan, our Certified Field Inspector from Ohio Basement Authority, was excellent! He was polite and professional, was honest during the…
Dylan, our Certified Field Inspector from Ohio Basement Authority, was excellent! He was polite and professional, was honest during the inspection about the state of our basement. He didn't try to sell us on unnecessary work, but advised us on what to watch for as our basement/house continues to age. Integrity is important to me, and I would 100% both recommend Ohio Basement Authority to others with basement/foundation needs, as well as work with this organization in the future for our own needs. Our experience with Ohio Basement Authority was outstanding!
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Chase Clemens helped us understand all there was to know about basement problems!
Chase Clemens helped us understand all there was to know about basement problems!
Brice B Spent more time with us than anyone/ he did photos and repair and explained all. Great job!
Brice B Spent more time with us than anyone/ he did photos and repair and explained all. Great job!
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Evan was fantastic and very knowledgeable. We will be calling back when we are ready to start the suggested work. Evan was very thorough in …
Evan was fantastic and very knowledgeable. We will be calling back when we are ready to start the suggested work. Evan was very thorough in our basement inspection.
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Michael Davies just completed our first of three years service following the lifting of our garage. Mike was very thorough with his…
Michael Davies just completed our first of three years service following the lifting of our garage. Mike was very thorough with his inspection. He also completed an inspection of our home. He was professional and explained everything. Great service. Thanks.
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We had a Crawl Space Encapsulation completed recently. We got the recommendation from family that have used them before. We could not have…
We had a Crawl Space Encapsulation completed recently. We got the recommendation from family that have used them before. We could not have asked for a better Team! Kevin was our inspector and was patient with our many questions and sincere in what our personal needs were. Ben was our foreman, he was also extremely patient with questions, and there were many. He made sure we knew exactly what was going on at each stage. All of the Crew that worked with us were courteous, hard working, and friendly! We had Ty with Ben one day! Jeremiah came for electrician consult, it was a pleasure to meet him. Next Crew with Ben was Trenton and K.C….these young men worked hard all day to complete this job and clean up was perfect. Corey did our electrical work and made sure all was safe….as we had some confusing electric lines under there! I feel so satisfied with this experience. And safe and secure in my home! Thanks to All Of You!
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Hollis was great, knowledgeable about our issues, and offered suggestions for maintaining results of foundation leveling. Certainly a 5…
Hollis was great, knowledgeable about our issues, and offered suggestions for maintaining results of foundation leveling. Certainly a 5 star review. Thank you so much, what a relief knowing our foundations can be fixed.
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William and his crew were great! Very professional and courteous. Issues were as follows: Evan the salesman mentioned that we might need to …
William and his crew were great! Very professional and courteous. Issues were as follows: Evan the salesman mentioned that we might need to remove the laundry sink at our first walkthrough. But around one week before they were due to arrive for the job, I called to ask about it and he had forgotten about it. He did help me find a really good plumber at a discount to correct this. The next issue was that the board to repair the base of the house was not going to fit, and they did not have the right equipment to do that job. The job got postponed by at least 2 weeks due to other scheduled jobs and staff vacation. In addition, William had to do a job during the morning of our scheduled work which put them back 1/2 day. I really appreciate that this company is family owned, but it feels like they are stretched a bit thin with staffing and equipment.
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Iran H. and Chris M. were outstanding to work with. I really appreciate having such hardworking, knowledgeable and professional help! Great …
Iran H. and Chris M. were outstanding to work with. I really appreciate having such hardworking, knowledgeable and professional help! Great job! Thank you! Suzanne Delugo
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Ohio Basement Authority was great to work with. Ross was thorough with the inspection and estimate. He was also fantastic with quick and…
Ohio Basement Authority was great to work with. Ross was thorough with the inspection and estimate. He was also fantastic with quick and clear communication. Ryan and crew did an incredible job on the work. They were thorough, communicated well, and cleaned up after the job. Overall a great experience.
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I never received a link for my review of services even after requesting it from the sales person. Also requested photos (old and new) but…
I never received a link for my review of services even after requesting it from the sales person. Also requested photos (old and new) but never received. As far as the quality of the work done Chris, Julio and Davis did a great job. Very friendly.
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Seth S. and Tyler D. went above and beyond on my garage, driveway and porch concrete lift job. They were ON TIME and communicated their…
Seth S. and Tyler D. went above and beyond on my garage, driveway and porch concrete lift job. They were ON TIME and communicated their progress appropriately. Great job….
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Brian Anderson did an outstanding job. He was extremely thorough with a high level of expertise and a customer first approach.
Brian Anderson did an outstanding job. He was extremely thorough with a high level of expertise and a customer first approach.
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Chase came out and inspected our foundation, he was very thorough, extremely knowledgeable and very friendly, we didn’t end up needing any…
Chase came out and inspected our foundation, he was very thorough, extremely knowledgeable and very friendly, we didn’t end up needing any work done as it is likely a chimney issue but if we did, we’d give him a call back 100%
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The team of Iran, Chris and Zack did a great job on encapsulation of our crawl space. They they were efficient in getting set up, doing the …
The team of Iran, Chris and Zack did a great job on encapsulation of our crawl space. They they were efficient in getting set up, doing the work and then cleaning up. They worked well as a team with all members contributing. A good experience for us.
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Our inspector was Darin Derosa whom was awesome. He explained everything that was going on with our foundation and how we can correct it….
Our inspector was Darin Derosa whom was awesome. He explained everything that was going on with our foundation and how we can correct it. Would recommend contacting Ohio Basement Authority.
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Nick was great! Quickly diagnosed the problem and told us how to take care of our issue!
Nick was great! Quickly diagnosed the problem and told us how to take care of our issue!
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Chase was excellent and professional.
Chase was excellent and professional.
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Richard and Javaun did a great job! They are really good at customer service and very helpful in explaining things.
Richard and Javaun did a great job! They are really good at customer service and very helpful in explaining things.
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Steve B was professional and personable and forthcoming. He also didn't try to upsale us. His inspection process and expertise was…
Steve B was professional and personable and forthcoming. He also didn't try to upsale us. His inspection process and expertise was outstanding. The company just wasn't the right fit for our needs. But I highly recomend to others
Jacob Nesbitt in my home was a positive experience, and a refreshing experience after other estimators. He was thorough, honest, and…
Jacob Nesbitt in my home was a positive experience, and a refreshing experience after other estimators. He was thorough, honest, and earned my trust with his demeaner. He reviewed my options, quoted financing, and I choose to use his company because of his respectful communication style. I felt confident after getting my free quote that negotiating the complex situation in my basement would not only be possible with him, but that we would succeed in getting the results we need. Honestly, its difficult to open your home to a stranger who you need help from on a large project, and it was nice to feel good about it for a change. Ohio Basement Authority is a good mix of national corporation but still has a small business feel.
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Scot took the time to ensure we understood what could be done and answered all our questions thoroughly. We’ll definitely be calling him…
Scot took the time to ensure we understood what could be done and answered all our questions thoroughly. We’ll definitely be calling him for any future need!
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I met with Chris S. and Chris D for an inspection on a house we were interested in buying. They both did a great job and very knowledgeable
I met with Chris S. and Chris D for an inspection on a house we were interested in buying. They both did a great job and very knowledgeable
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Norbert was extremely knowledgeable and helpful with our questions about our basement issues. Thanks so much Norbert
Norbert was extremely knowledgeable and helpful with our questions about our basement issues. Thanks so much Norbert
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Norbert came for the service warranty work. He was very thorough with his inspection. No pressure sales just told me info I needed. Hoping…
Norbert came for the service warranty work. He was very thorough with his inspection. No pressure sales just told me info I needed. Hoping these sump pumps keep working great for the foreseeable future
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We had a really great experience with Ohio Basement Authority over the last week. Our crew of Shaun, Nick, Seth and Tyler were professional,…
We had a really great experience with Ohio Basement Authority over the last week. Our crew of Shaun, Nick, Seth and Tyler were professional, efficient and did a great job of keeping us apprised of their progress with helpful suggestions along the way. We truly appreciate their customer centric approach!
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I am very pleased with the service provided by OBA. Norbert Hebrank was very professional, knowledgeable, friendly, and respectful. I very …
I am very pleased with the service provided by OBA. Norbert Hebrank was very professional, knowledgeable, friendly, and respectful. I very much appreciated his time and attention to detail . It has been a pleasure to work with him .
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This review is strictly based on the inspection/estimate phase. Everette Butler was extremely thorough, personable and knowledgeable. I…
This review is strictly based on the inspection/estimate phase. Everette Butler was extremely thorough, personable and knowledgeable. I couldn’t be more impressed with him and the company so far. I have had other estimates from their competitors with similar ratings – the quality and first impressions have been night and day.
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Chase did an excellent job when he came to our house to examine a foundation issue we were having. He was on time, polite, knowledgeable…
Chase did an excellent job when he came to our house to examine a foundation issue we were having. He was on time, polite, knowledgeable and professional.
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Chase Clemens came out to assess waterproofing our home. He spent lot of time inspecting inside and outside of house and was very thorough…
Chase Clemens came out to assess waterproofing our home. He spent lot of time inspecting inside and outside of house and was very thorough and very transparent with what we needed. He was very professional and answered all our questions. Very easy to work with.
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We had the pleasure of Richie White coming to take care of our annual inspection. He provided thorough details and options we could take…
We had the pleasure of Richie White coming to take care of our annual inspection. He provided thorough details and options we could take for the future.
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Appreciate the honesty. Thanks Chase.
Appreciate the honesty. Thanks Chase.
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Eric was very thorough and explained everything in great detail. Fortunately we did not need any work done.
Eric was very thorough and explained everything in great detail. Fortunately we did not need any work done.
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I had basement work done by OBA in 2015, removal of French drain in a house that was built in 1932. Wall guard, triple safe sump pump, and…
I had basement work done by OBA in 2015, removal of French drain in a house that was built in 1932. Wall guard, triple safe sump pump, and dehumidifier installed. Best thing I ever did. March 2026 experienced @ 12 hour power outage. Sump pump failed(10+years old). Had a OBA service call that determined sump pump had to be replaced. That size pump no longer available, and a larger pump (AquaStop triple pump)would require enlarging the pit. The battery had been replaced 2 years prior, but had failed with the pump not working. The service was scheduled and I was not charged for the new battery & case, since it was only 2 yrs. old. They also gave me a 3 yr. maintenance extension, at a discounted price. 03/31/26 a 3 man crew arrived on time, covered everything with plastic and completed the job in 3 hours. Did a great job cleaning up and replacing the furniture that had to be moved. Excellent work, Tracyn, Ali and Blu.
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Richie White did an inspection for us and concluded that we needed to get our basement fixed . he was polite , thorough and kind. we are…
Richie White did an inspection for us and concluded that we needed to get our basement fixed . he was polite , thorough and kind. we are definitely considering moving forward with Richie and Ohio Basement Authority .
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Rob Jennings and his crew were super per nice and professional in the worst of conditions. They left our house clean while in and out…
Rob Jennings and his crew were super per nice and professional in the worst of conditions. They left our house clean while in and out dozens of times and tracking through snow mud and ice. Looking forward to not worrying about sumo and drainage line issues.
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Ohio Basement Authority Techs Seth & Tyler were great, very professional, friendly, and good communication.
Ohio Basement Authority Techs Seth & Tyler were great, very professional, friendly, and good communication.
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Everette was amazing! Quick response and great communication, would recommend to anyone!
Everette was amazing! Quick response and great communication, would recommend to anyone!
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Joe and his crew came out today to fix a previously botched job by this company. I'm not sure how so many things went wrong with the water…
Joe and his crew came out today to fix a previously botched job by this company. I'm not sure how so many things went wrong with the water proofing service of our basement, but I am confident these guys fixed the problems. Very nice, professional and explained everything that was done wrong and how he fixed it.
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We recently had our annual maintenance appointment, and our technician, Ruben, discovered that our sump pump needed to be replaced. He went …
We recently had our annual maintenance appointment, and our technician, Ruben, discovered that our sump pump needed to be replaced. He went above and beyond by helping us ensure the replacement was covered under our warranty and was able to install the new sump pump the very same day. Ruben was professional, honest, and extremely helpful throughout the process. We’re especially grateful that he caught the issue before it led to any water damage or other problems. Excellent service and a great experience overall!
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Venessa did a great job explaining the service and benefits of a system that works to permanently solve our problem. Not only did she…
Venessa did a great job explaining the service and benefits of a system that works to permanently solve our problem. Not only did she answer all of our questions, but she provided answers to questions we didn't know to ask.
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Our inspector James was thorough and knowledgeable. Obviously an expert as he answered all our questions and showed video of the process….
Our inspector James was thorough and knowledgeable. Obviously an expert as he answered all our questions and showed video of the process. He understood our needs and took time to explain everything we asked he was efficient and super nice! We felt he was honest and wasn’t pushy! If he was pushy we would not have trusted his advice! We have made the appointment for our repairs! Thank you James!
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I cannot say enough of how easy it was dealing with the Ohio Basement Authority. From beginning to the end of the project total…
I cannot say enough of how easy it was dealing with the Ohio Basement Authority. From beginning to the end of the project total professionals. Chase C project manager was very thorough in explaining the details of the work in terms we could easily understand. Thank you
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Damon Wolfe came today to inspect my front steps and basement. He communicated with me prior to the appointment several times so I knew…
Damon Wolfe came today to inspect my front steps and basement. He communicated with me prior to the appointment several times so I knew exactly what to expect. He was very professional, knowledgeable and friendly. I feel like he knew exactly what the problem was and how to fix it. He is a true expert in his field. Thank you Ohio Basement Authority for having Damon on your team.
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Eddie, Ricky, Maurice, and Marvin did a great jobs- polite, efficient and got the job done and then great clean up A great team
Eddie, Ricky, Maurice, and Marvin did a great jobs- polite, efficient and got the job done and then great clean up A great team
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Did not have work performed, but Chase provided an honest estimate and did not do any high pressure sales. If I move forward in the job I'm …
Did not have work performed, but Chase provided an honest estimate and did not do any high pressure sales. If I move forward in the job I'm looking forward to working with the team.
