Reviews
Check out reviews from our customers sharing their experience with Ohio Basement Authority or take a moment to share a review on your favorite platform!
Leave us a Review!
Reviews from Real Customers
- 5/
- 5/
- 5/
- 5/
- 5/
Kenny Sizemore did our annual inspection of the sump pump and waterproofing. He was on time, preformed his tasks quickly and also…
Kenny Sizemore did our annual inspection of the sump pump and waterproofing. He was on time, preformed his tasks quickly and also discovered where a smell was coming from in our basement.
- 5/
- 5/
- 5/
- 5/
- 5/
OBA provided clear communication and timely scheduling. They were able to come out to our house within a few days of my initial call. Chase …
OBA provided clear communication and timely scheduling. They were able to come out to our house within a few days of my initial call. Chase was extremely helpful, knowledgeable and professional. He made what could be an overwhelming situation stress-free, and although we realized the root cause of our issue is not something OBA can provide a solution for, I would highly recommend using them to friends and family.
- 5/
- 5/
- 5/
- 5/
- 5/
My home is unusualy long, large and awkwardly positioned on a steep slope. I worried for years it was too big of a task to repair…
My home is unusualy long, large and awkwardly positioned on a steep slope. I worried for years it was too big of a task to repair thoroughly and would be far too expensive. I had quotes from various experts and never felt confident with any of their solutions. But yesterday I met Dan with Ohio Basement Authority and I have to say: MY OPINION CHANGED QUICKLY. I will never be able to thank @Dan Lauterbur enough for our home evaluation. He worked with precision and great attention to detail, addressing every nagging question, and concern I threw at him with a plethora of knowledge and expertise. His passion for construction and foundation repair was evident. Literally every minute was a fountain of knowledge; he did not rush and spent nearly 4 hours with me to complete our home evaluation, sketch and entire contract. Bringing over 25 years of experience as a general contractor, I can rest easy knowing Dan left no stone unturned during the process. Very excited to continue working with Dan as our Project Manager over the next three months and see our dreams come to fruition!!! I truly do not believe there is another foundation company out there that will have the man power for this monster of a project (32 push peirs, driveway deck, floors and more); all-the-while still making the process stress-free, smooth and affordable. Thank you @Dan Lauterbur!!! Thank you @Ohio Basement Authority!!! Best regards, Karl Rosenberg
- 5/
- 5/
- 5/
- 5/
- 5/
We have had a fantastic experience with this company. They have taken care of all of our our water removal needs and offered fantastic…
We have had a fantastic experience with this company. They have taken care of all of our our water removal needs and offered fantastic advise. They serviced our sump pump after and fixed it for free after the warranty had expired. Matt was very professional and helpful. Will continue to use this company.
- 5/
- 5/
- 5/
- 5/
- 5/
Thanks Chelsa is great! Timely, professional, out of 3 companies that quoted my house this one was by far most accurate and extensive….
Thanks Chelsa is great! Timely, professional, out of 3 companies that quoted my house this one was by far most accurate and extensive. Thank you!
- 5/
- 5/
- 5/
- 5/
- 5/
Eric was very knowledgeable and helpful explaining the process of getting the basement fixed.
Eric was very knowledgeable and helpful explaining the process of getting the basement fixed.
- 5/
- 5/
- 5/
- 5/
- 5/
Ryan R. & Bryan K. did an excellent job on our pool project. They started work and moved through to the end without any pause, through…
Ryan R. & Bryan K. did an excellent job on our pool project. They started work and moved through to the end without any pause, through intermittent rain. Ryan was great in answering my numerous questions and making suggestions. Both guys were pleasant and friendly as the job progressed. Cleanup was great as well.
- 5/
- 5/
- 5/
- 5/
- 5/
We’re currently having basement work done by OBA. During the process, their electrician, Brandon, identified a serious issue with our main…
We’re currently having basement work done by OBA. During the process, their electrician, Brandon, identified a serious issue with our main panel. We’d had problems in the past but hadn’t realized the extent of the danger. OBA was great about working with us to include a panel replacement in the project scope. Brandon completed the job the same day and was a pleasure to talk with. Their plumber, Cory, also stayed to help and had our water system back online that same day. *I’ll provide further updates once the structural work is complete, but so far, so good!
- 5/
- 5/
- 5/
- 5/
- 5/
I worked with Scott Phillips and I can’t tell you how much I appreciate this gentleman. He was very courteous, and spent extra time…
I worked with Scott Phillips and I can’t tell you how much I appreciate this gentleman. He was very courteous, and spent extra time explaining this process to me. He was so detailed and made sure that I completely understood the process. He called the Engineer so I could ask him questions as well! I am completely comfortable with my choice of Ohio Basement Systems!! Thank you Scott for all of your help!!!
- 5/
- 5/
- 5/
- 5/
- 5/
I recently had the pleasure of working with Matt Koons from Basement Authority for an evaluation of my concrete driveway and walkway. From…
I recently had the pleasure of working with Matt Koons from Basement Authority for an evaluation of my concrete driveway and walkway. From the moment he arrived, Matt was exceptionally polite, professional, and courteous. He conducted a comprehensive evaluation, thoroughly explaining the process and answering all my questions. What truly impressed me was his ability to create a custom quote on the spot, while fully honoring my specific wishes and concerns. Matt's expertise was evident, and I felt completely confident in his assessment. But what truly set him apart was his character. As he was leaving, he noticed a stranger struggling to break down and load some outdoor storage I had placed at the curb. Without hesitation, Matt jumped in to help, demonstrating genuine kindness and a willingness to go above and beyond. Matt Koons and Basement Authority have earned my highest recommendation. Their professionalism, expertise, and commitment to customer satisfaction are truly outstanding. If you need concrete lifting or any basement services, don't hesitate to call them. 5 stars!
- 5/
- 5/
- 5/
- 5/
- 5/
Chelsa came out, did a very thorough inspection, and gave an estimate on replacing a rotten sill plate. Iran,Chris, and Zach came the next…
Chelsa came out, did a very thorough inspection, and gave an estimate on replacing a rotten sill plate. Iran,Chris, and Zach came the next week right on time, they were very polite and professional and did a great job. I do feel the price I paid was a bit high for a 3 hour repair and $150 in lumber, but the people were great.
- 5/
- 5/
- 5/
- 5/
- 5/
We had our field inspector Dave Sycz come out to look at our basement. He called ahead of time and was right on time for the appointment….
We had our field inspector Dave Sycz come out to look at our basement. He called ahead of time and was right on time for the appointment. Dave was very thorough explaining everything. I'd highly recommend him to inspect your basement. He has been doing it for a long time and has lots of knowledge. Thanks Dave!
- 5/
- 5/
- 5/
- 5/
- 5/
Fantastic Service. Basement Authority installed 3 Geo-Lock supports in the basement to shore up a bowed wall. Very pleased with the work …
Fantastic Service. Basement Authority installed 3 Geo-Lock supports in the basement to shore up a bowed wall. Very pleased with the work preformed and the crew of Zach, Mike and Milton were wonderful. Very conscientious workers who went out of their way to avoid tracking dirt into the house.
- 5/
- 5/
- 5/
- 5/
- 5/
Jonathan was so kind & thorough. He talked me through what I needed & was very courteous. Turns out I did not need a repair, but I know who …
Jonathan was so kind & thorough. He talked me through what I needed & was very courteous. Turns out I did not need a repair, but I know who to call when I do! Thank you!
- 5/
- 5/
- 5/
- 5/
- 5/
We recently had the pleasure of meeting Justin B from OBA for our waterproofing basement and foundation repair project, and I cannot…
We recently had the pleasure of meeting Justin B from OBA for our waterproofing basement and foundation repair project, and I cannot recommend him enough! From the moment Justin B arrived, he brought a warm friendly energy that instantly made us feel at ease! His knowledge of both Italian and Jamaican cultures added a charm to our conversation and it felt like chatting with an old friend rather than a representative trying to make a SALE! He took the time to thoroughly explain the estimates & what needed to be done, ensuring we understood every aspect of the process! We truly appreciated how patient he was answering all our questions and making sure we felt comfortable with our choices! What stood out the most was Justin's passion for what he does & the company he partly owns! He was genuinely invested in helping us find the RIGHT SOLUTIONS FOR OUR HOME,which really inspires confidence in the work OBA offers! If you're looking for someone who combines expertise with a personal touch, Justin B. Is definitely your guy! Thank you Justin B. For making this experience so positive for our family! Sincerely, Mr. & Mrs. Thomas & Elizabeth Chipman of Florence KY
- 5/
- 5/
- 5/
- 5/
- 5/
After a 4 inch flood in our basement, we were devastated. We scheduled the free inspection and met Max. From the moment he came in, he knew …
After a 4 inch flood in our basement, we were devastated. We scheduled the free inspection and met Max. From the moment he came in, he knew exactly what he was talking about. He found the problems, even the ones we weren't aware of. After identifying our issues, he had the solutions to best fix it and spent the time we needed to fully understand. We have a plan and a path forward. We look forward to working with moustache Max!
- 5/
- 5/
- 5/
- 5/
- 5/
Hired OBA to repair and lift a concrete patio that had sunken about 2 inches in one corner. Kyle and Josh did a great job. Courteous,…
Hired OBA to repair and lift a concrete patio that had sunken about 2 inches in one corner. Kyle and Josh did a great job. Courteous, professional, and on time. Job completed in less than 2 hours and my porch now looks good as new. Thank you for the awesome work!
- 5/
- 5/
- 5/
- 5/
- 5/
Iran and Chris M. did a great job with the replacement of a support beam in my crawl space in one day.
Iran and Chris M. did a great job with the replacement of a support beam in my crawl space in one day.
- 5/
- 5/
- 5/
- 5/
- 5/
Very good service, knowledgeable, and helpful free inspections. Definitely will use their service in the future
Very good service, knowledgeable, and helpful free inspections. Definitely will use their service in the future
- 5/
- 5/
- 5/
- 5/
- 5/
James came to our house and thoroughly evaluated our situation. After his inspection, he described different options to correcting our…
James came to our house and thoroughly evaluated our situation. After his inspection, he described different options to correcting our issue. He was informative and professional and a pleasure to do business with
- 5/
- 5/
- 5/
- 5/
- 5/
Ohio Basement Authority gave us a very reasonable estimate for leveling out several problem spots in our concrete driveway and walkway to…
Ohio Basement Authority gave us a very reasonable estimate for leveling out several problem spots in our concrete driveway and walkway to our front door. Then they contacted us when a spot opened on their job schedule a few months sooner than expected. Their crew, Nick and Earl, were on time, very personable, kept us fully informed on their progress, and did a great job. Our driveway, walkway, and front-door entryway look much better, with tripping hazards gone. Very happy with the OBA's work!
- 5/
- 5/
- 5/
- 5/
- 5/
I thought the inspector was very honest and straightforward. His name is James and he gave me all the info needed in order to make an…
I thought the inspector was very honest and straightforward. His name is James and he gave me all the info needed in order to make an informed decision. Very professional.
- 5/
- 5/
- 5/
- 5/
- 5/
Nick was great and very informative when he came out to look at my potential new home.
Nick was great and very informative when he came out to look at my potential new home.
- 5/
- 5/
- 5/
- 5/
- 5/
I'd like to thank Ken wilder for the great sales experience, and the crew: Curtis and Alex Huy, and Dylan Thompson for making it a fun and…
I'd like to thank Ken wilder for the great sales experience, and the crew: Curtis and Alex Huy, and Dylan Thompson for making it a fun and interesting foundation stabilization project. Nice job, guys! All four were very helpful, happy to explain, professional and quick workers. Zero complaints! They deserve a bonus!
- 5/
- 5/
- 5/
- 5/
- 5/
The guys from ohio basement Authority fantastic job. They did the job in 2 days and it looks great. I definitely would hire them again to…
The guys from ohio basement Authority fantastic job. They did the job in 2 days and it looks great. I definitely would hire them again to waterproof my basement if I moved and bought another house. And a shout out to Andrew Oliver Christian Zack Curtis.
- 5/
- 5/
- 5/
- 5/
- 5/
We had Tracen, Caleb and Jose out today. All three were very professional and did not care to explain everything to me. The job was done …
We had Tracen, Caleb and Jose out today. All three were very professional and did not care to explain everything to me. The job was done very quickly and they kept me updated all the way through. Would definitely recommend this crew again.
- 5/
- 5/
- 5/
- 5/
- 5/
Dave, Tim and Tavion are the best crew you can have for foundation repair. They are trustworthy and very professional. They are very…
Dave, Tim and Tavion are the best crew you can have for foundation repair. They are trustworthy and very professional. They are very patient when I have so many questions about repair work and sometimes questions about general issues. Can't thank them enough
- 5/
- 5/
- 5/
- 5/
- 5/
Ohio Basement Systems Certified Field Inspector Jacob Letner was very informative about the company and the work to be done having our…
Ohio Basement Systems Certified Field Inspector Jacob Letner was very informative about the company and the work to be done having our garage leveled. Jacob Letner's was on time and very precise and honest! He showed us work that we thought had to be done and through the proof of the instruments he used was proof that we did not need basement work. Thank you Jacob Letner!
- 5/
- 5/
- 5/
- 5/
- 5/
I had an outstanding experience with Darin DeRosa, and I cannot recommend him highly enough. From start to finish, he was thorough,…
I had an outstanding experience with Darin DeRosa, and I cannot recommend him highly enough. From start to finish, he was thorough, knowledgeable, and incredibly personable. He conducted a detailed inspection and took the time to explain everything clearly, making sure I felt supported and confident throughout the process. This was my third time going through this, and Darin provided the level of comfort and dedication I had been looking for. He was truly committed to helping me succeed, and thanks to his efforts, I was approved for the loan I needed to finish my basement. It’s clear why this company maintains a five-star reputation, and Darin is a big part of that. He genuinely cares about his clients and goes above and beyond. He absolutely deserves a promotion for the way he represents the company.
- 5/
- 5/
- 5/
- 5/
- 5/
Our inspector James was thorough and knowledgeable. Obviously an expert as he answered all our questions and showed video of the process….
Our inspector James was thorough and knowledgeable. Obviously an expert as he answered all our questions and showed video of the process. He understood our needs and took time to explain everything we asked he was efficient and super nice! We felt he was honest and wasn’t pushy! If he was pushy we would not have trusted his advice! We have made the appointment for our repairs! Thank you James!
- 5/
- 5/
- 5/
- 5/
- 5/
Chase did a thorough review educated us on where the problem was, why it happened, and how to fix it!
Chase did a thorough review educated us on where the problem was, why it happened, and how to fix it!
- 5/
- 5/
- 5/
- 5/
- 5/
Mark and Chase did a great job explaining their services and selling me what they can do! I would absolutely recommend them for any of your …
Mark and Chase did a great job explaining their services and selling me what they can do! I would absolutely recommend them for any of your basement waterproofing needs!
- 5/
- 5/
- 5/
- 5/
- 5/
Great company. They are on top of everything. They do excellent work,in and out no issues. They stand by their warranties and their annual…
Great company. They are on top of everything. They do excellent work,in and out no issues. They stand by their warranties and their annual service is no joke. If you have a problem, or may have one soon They let you know and it's either taken care of that day or the servicer will actually write you up a quote on the spot for new work.
- 4/
- 4/
- 4/
- 4/
- 4/
Joe and his crew came out today to fix a previously botched job by this company. I'm not sure how so many things went wrong with the water…
Joe and his crew came out today to fix a previously botched job by this company. I'm not sure how so many things went wrong with the water proofing service of our basement, but I am confident these guys fixed the problems. Very nice, professional and explained everything that was done wrong and how he fixed it.
- 5/
- 5/
- 5/
- 5/
- 5/
Caleb T. came to our home and did a maintenance inspection for the foundation repairs completed later year. He did a great job, was very…
Caleb T. came to our home and did a maintenance inspection for the foundation repairs completed later year. He did a great job, was very professional and polite, and helped ensure everything was in great condition. Then, he helped to resolve an issue with our sump pump outdoor piping; he was quick and efficient in solving the issue presented. Thank you, Caleb!
- 5/
- 5/
- 5/
- 5/
- 5/
Wilson and his team were awesome and professional! Fantastic communication throughout the process and would definitely recommend and use…
Wilson and his team were awesome and professional! Fantastic communication throughout the process and would definitely recommend and use them again on any of our investment properties! 🙏
- 5/
- 5/
- 5/
- 5/
- 5/
Richard Donte and Javaun came on time and did A very good .job
Richard Donte and Javaun came on time and did A very good .job
- 5/
- 5/
- 5/
- 5/
- 5/
Cory was very knowledgeable, helpful, and thorough! I definitely recommend him to help solve the problem you may be having! Thank you…
Cory was very knowledgeable, helpful, and thorough! I definitely recommend him to help solve the problem you may be having! Thank you Cory!
- 5/
- 5/
- 5/
- 5/
- 5/
Dan Lauterbur came to my house to advise me regarding some basement cracking and seepage that had been previously treated by another…
Dan Lauterbur came to my house to advise me regarding some basement cracking and seepage that had been previously treated by another company. His assessment was thorough and detailed and noted several concerns that I had not previously been aware of. He was very helpful in advising me as how to best proceed and what to ask and look for when the company that did the original warrantied work returns to readdress the problems. If the original company fails to adequately address the concerns or if new problems arise in the future, I will most certainly be back in touch with the Ohio Basement Authority.
- 5/
- 5/
- 5/
- 5/
- 5/
Seth S. and Tyler D. went above and beyond on my garage, driveway and porch concrete lift job. They were ON TIME and communicated their…
Seth S. and Tyler D. went above and beyond on my garage, driveway and porch concrete lift job. They were ON TIME and communicated their progress appropriately. Great job….
- 5/
- 5/
- 5/
- 5/
- 5/
Vanessa from the Ohio Basement Authority assessed my basement experiencing water intrusion. She and her colleague spent 2 hours with me…
Vanessa from the Ohio Basement Authority assessed my basement experiencing water intrusion. She and her colleague spent 2 hours with me discussing the issue and how they would address it. I felt satisfied with their knowledge, expertise, and their sales professionalism. Ultimately we decided to patch the crack with another company, because the Basement Authority’s solution was quite pricey. We plan to call Vanessa and Ohio Basement Authority if the problem persists post patch job.
- 5/
- 5/
- 5/
- 5/
- 5/
Damarion A.,Eddie, and Olu did an awesome job!
Damarion A.,Eddie, and Olu did an awesome job!
- 5/
- 5/
- 5/
- 5/
- 5/
The team of Iran, Chris and Zack did a great job on encapsulation of our crawl space. They they were efficient in getting set up, doing the …
The team of Iran, Chris and Zack did a great job on encapsulation of our crawl space. They they were efficient in getting set up, doing the work and then cleaning up. They worked well as a team with all members contributing. A good experience for us.
- 5/
- 5/
- 5/
- 5/
- 5/
Great company to do business with. Very open and upfront, easy to communicate with. We needed cracks in our driveway repaired and section…
Great company to do business with. Very open and upfront, easy to communicate with. We needed cracks in our driveway repaired and section of the driveway and sidewalk lifted. Hunter and Tyler did an awesome job on our repairs!!
- 5/
- 5/
- 5/
- 5/
- 5/
Professional, knowledgeable and explained things very well. Seemed price was fair for what was quoted.
Professional, knowledgeable and explained things very well. Seemed price was fair for what was quoted.
- 5/
- 5/
- 5/
- 5/
- 5/
I had Jacob come out for an inspection after I purchased this property. He was friendly easy-going and just the type of sales person that I …
I had Jacob come out for an inspection after I purchased this property. He was friendly easy-going and just the type of sales person that I needed for this only negative side to all this is I wish that the 10% was a little pushed out further versus the same day, I think that’s kind of the downside of everything. However, his approach to fixing the situation measuring the walls figuring out everything was gonna flow through was great. I had zero issues directly with him. He was awesome great sales understanding and wasnt pushing things down my throat and somebody like me coming from sales. I don’t like the pushy sales man cause I was that.he didn’t really have an issue building great Rapport with me at all. And he was very truthful. He explained things very simply and easily although I did my resrarch to find out what my issues were so i had an idea of how things would go today, and was able to have a better idea/ plan for myself; he explained this is what we need to get done this is how our company does it. This is how we’re gonna do it. Also, I think what helped is he understood the scope of the work being a former foreman himself. I appreciate him coming out and this guy needs a raise or some more commission great dude great attitude, and great integrity, even better not a pushy sales man. Thank you jacob and thank you for being a man of integerity and honesty i appreciate it very, very much.
- 5/
- 5/
- 5/
- 5/
- 5/
We had a great experience with Norbert who came and gave us a thorough explanation and check on the problem. Very polite and give us a…
We had a great experience with Norbert who came and gave us a thorough explanation and check on the problem. Very polite and give us a clear idea how they can fix the problem. Highly recommend it.
- 5/
- 5/
- 5/
- 5/
- 5/
Caleb was amazing! He provided wonderful advice and really helped us out! Very responsive and professional, making our experience with him …
Caleb was amazing! He provided wonderful advice and really helped us out! Very responsive and professional, making our experience with him one of kind! Thank you!!
- 5/
- 5/
- 5/
- 5/
- 5/
Seth and Tyler arrived on time, performed the scheduled work and went above and beyond to make sure we were satisfied with end results. We …
Seth and Tyler arrived on time, performed the scheduled work and went above and beyond to make sure we were satisfied with end results. We would recommend them to anyone.
- 5/
- 5/
- 5/
- 5/
- 5/
Nick was great! Quickly diagnosed the problem and told us how to take care of our issue!
Nick was great! Quickly diagnosed the problem and told us how to take care of our issue!
- 5/
- 5/
- 5/
- 5/
- 5/
David was on time and thorough in his inspection of our house, explaining the issues he found and the options to solve the issue
David was on time and thorough in his inspection of our house, explaining the issues he found and the options to solve the issue
- 5/
- 5/
- 5/
- 5/
- 5/
We had Ohio Basement Authority out to do a complete encapsulation on our 2500 square foot crawl space. From the start of the process our…
We had Ohio Basement Authority out to do a complete encapsulation on our 2500 square foot crawl space. From the start of the process our sales representative Joel was extremely helpful. He worked up several different options for us and never tried to over sell he just genuinely tried to help us through the process. Once the work began Richard and his crew, John, Johan and Jhorfry were extremely professional. They always communicated when they would be arriving, updated us on the progress and worked long hours to hit their intended goals for the day. They left each day with their work area clean and organized and made sure at the end of the project that everything was how it was originally. We highly recommend Richard and his crew for any service or projects their experience made this project go very smoothly. Thanks guys !
- 5/
- 5/
- 5/
- 5/
- 5/
Nick was such a pleasure to work with! He was so patient, kind, and helpful. He continuously checked in with us. Communication is so…
Nick was such a pleasure to work with! He was so patient, kind, and helpful. He continuously checked in with us. Communication is so important and Nick did such an amazing job with communicating with us. We appreciate all of his help!
- 5/
- 5/
- 5/
- 5/
- 5/
Awesome company to work for! Great people, great management and great pay! Family atmosphere! I love my job!!!
Awesome company to work for! Great people, great management and great pay! Family atmosphere! I love my job!!!
- 5/
- 5/
- 5/
- 5/
- 5/
Mark Overmyer was very thorough in his inspection, very knowledgeable and thorough in his presentation, and very courteous. We really…
Mark Overmyer was very thorough in his inspection, very knowledgeable and thorough in his presentation, and very courteous. We really appreciated his professionalism.
- 5/
- 5/
- 5/
- 5/
- 5/
Norbert was punctual and professional and easy to talk to.
Norbert was punctual and professional and easy to talk to.
- 5/
- 5/
- 5/
- 5/
- 5/
Friendly and professional installation of new sump pump and dehumidifier. Explained every step and went into great detail answering…
Friendly and professional installation of new sump pump and dehumidifier. Explained every step and went into great detail answering questions. Thanks Kyle Lockard!
- 5/
- 5/
- 5/
- 5/
- 5/
Very efficient, helpful, knowledgeable, professional and thorough
Very efficient, helpful, knowledgeable, professional and thorough
- 5/
- 5/
- 5/
- 5/
- 5/
Great customer service from start to finish. I received a thorough explanation of options for the scope of work. The foreman and crew were…
Great customer service from start to finish. I received a thorough explanation of options for the scope of work. The foreman and crew were knowledgeable, experienced, and respectful of property.
- 5/
- 5/
- 5/
- 5/
- 5/
Caleb T. and Joe S. were very professional and listened to my concerns. They worked efficiently, and after they left the place looked…
Caleb T. and Joe S. were very professional and listened to my concerns. They worked efficiently, and after they left the place looked cleaner than it did before they arrived.
- 5/
- 5/
- 5/
- 5/
- 5/
Norbert was great! Extremely thorough and his honesty was top notch. I will recommend Ohio Basement Authority (Norbert) to friends and…
Norbert was great! Extremely thorough and his honesty was top notch. I will recommend Ohio Basement Authority (Norbert) to friends and family.
- 5/
- 5/
- 5/
- 5/
- 5/
Richie was great – professional, knowledgeable, prompt, and personable. 10/10 would recommend
Richie was great – professional, knowledgeable, prompt, and personable. 10/10 would recommend
- 5/
- 5/
- 5/
- 5/
- 5/
Had my crawl space encapsulation done by Joe straight,Christian and Chris all did awesome job all 5star people
Had my crawl space encapsulation done by Joe straight,Christian and Chris all did awesome job all 5star people
- 5/
- 5/
- 5/
- 5/
- 5/
Ohio Basement Authority did phenomenal work. Our inspector, David D was incredibly professional and obviously passionate about what he does….
Ohio Basement Authority did phenomenal work. Our inspector, David D was incredibly professional and obviously passionate about what he does. From start to finish he meticulously explained what was going on and how to fix it, all while easing concerns and answering any questions that we had. Our installation crew, Iran H, Chris H, and Zach K were awesome. They were professional, courteous, and weren’t invasive or disruptive in the slightest. I especially want to point out that these guys came out and worked in about a foot of snow and below freezing temperatures on both of the days that they were out. You’re not going to get that from the competition. If you want a sump pump system with proper drainage installed, and you want it installed right, OBA is the way to go.
- 5/
- 5/
- 5/
- 5/
- 5/
Ohio Basement Authority (OBA) installed my inside French drain and I couldn’t be more pleased. The install went quick and smooth. OBA does…
Ohio Basement Authority (OBA) installed my inside French drain and I couldn’t be more pleased. The install went quick and smooth. OBA does yearly checks of the system. A pleasant young man named Kyle was the tech today and besides being thorough he was very informative and efficient. All my interactions with employees of OBA was been pleasant and would recommend their services.
- 5/
- 5/
- 5/
- 5/
- 5/
Great experience with Maxwell. He was very informative, gave us all choices, prices, and very knowledgeable and friendly.
Great experience with Maxwell. He was very informative, gave us all choices, prices, and very knowledgeable and friendly.
- 4/
- 4/
- 4/
- 4/
- 4/
Job was substantially completed 10/07 And full payment was made on 10/08 With the agreement that a 10 foot condensation hose from the…
Job was substantially completed 10/07 And full payment was made on 10/08 With the agreement that a 10 foot condensation hose from the dehumidifier would be delivered to me on 10/11 so the Aprilair unit could be more centrally located . Currently hose is only 5 feet long. Also the delivery team did not provide any verbal instructions except to press arrows up or down to set the humidity settings . I was told with purchase that instructions would be given to me and explain maintenance .The agreement was the 10 foot hose would be delivered 10/11 and at that time instructions on care of unit would be provided verbally . I was there from 9a-4:15 and did not receive any calls to reschedule .
- 5/
- 5/
- 5/
- 5/
- 5/
Caleb T was very informative and extremely polite. Spoke using understandable language, and explained everything clearly. I would highly…
Caleb T was very informative and extremely polite. Spoke using understandable language, and explained everything clearly. I would highly recommend basement authority. They fixed my sump pump and drain problem 4 years ago and have kept up with me to make sure it is all working properly. Always a pleasure with their employees.
- 5/
- 5/
- 5/
- 5/
- 5/
Martimiano, Alex and Angel did a great job installing a new sump pump with battery back up. They made sure to cover all the flooring…
Martimiano, Alex and Angel did a great job installing a new sump pump with battery back up. They made sure to cover all the flooring leading to the basement. Martimiano explained exactly what they were going to do. They completed the job in about 3 hours and cleaned everything up. They were very professional. I would definitely recommend OBA.
- 5/
- 5/
- 5/
- 5/
- 5/
Excellent explanation of what needed to be done! James was extremely knowledgeable! Thank you!
Excellent explanation of what needed to be done! James was extremely knowledgeable! Thank you!
- 5/
- 5/
- 5/
- 5/
- 5/
Chase with Ohio Basement Authority came out to give us a quote to address an issue of water in our crawl space. Helpful, thorough, and…
Chase with Ohio Basement Authority came out to give us a quote to address an issue of water in our crawl space. Helpful, thorough, and professional. He spent adequate time explaining their process and walked through several different options.
- 5/
- 5/
- 5/
- 5/
- 5/
Joe and his crew were fantastic! They came in and got the job done. Above and beyond! They even linked in back downspout in close vacinity …
Joe and his crew were fantastic! They came in and got the job done. Above and beyond! They even linked in back downspout in close vacinity to the discharge line. Looks great. Any questions I had were answered. They let me know when they were coming and finished in 2 days! I was impressed with this crew and company. Love this system so far, very quiet. Test is coming with the upcoming season and it is life time warranty! Cannot wait for phase 2 finishing to have dry and complete basement!
- 5/
- 5/
- 5/
- 5/
- 5/
We would like to share our experience with Zeke Fowler who came to our home today (2/16/23) to provide a free estimate to repair our front…
We would like to share our experience with Zeke Fowler who came to our home today (2/16/23) to provide a free estimate to repair our front porch steps that are leaning by 1-1/4 inch. Although we haven't committed to the service and are still considering all our options, Zeke was was extremely professional, very thorough, trustworthy and a wealth of knowledge. He actually went above and beyond by getting to the root cause of the leaning and pointed out other areas that could be of concern. He was able to point out that our down spouts are not draining the rain water out to the street, thus causing water to pool and saturate the front yard where a large size dip has formed over a couple of decades. So, he not only provided the reasonable cost to perform the repairs but he also pointed out other areas of our property, specifically the sidewalks where there is some unevenness that has the potential for trip hazards. We are so thankful that Zeke was the person that Ohio Basement Authority sent to our home today, because we can't imagine anyone else with more expert knowledge than him. If you are a homeowner in need of their services, we highly recommend Zeke to be the person you could request. Thanks again.
- 5/
- 5/
- 5/
- 5/
- 5/
Recently had three workers from Ohio Basement Authority due some work for us. They were knowledgeable, helpful and hardworking! Would have…
Recently had three workers from Ohio Basement Authority due some work for us. They were knowledgeable, helpful and hardworking! Would have them come out again. Thank you Ever, Kenny and Lizandro.
- 5/
- 5/
- 5/
- 5/
- 5/
Kaleb was very friendly and professional. He was courteous on the phone when setting up the appointment, kept me posted as to his arrival…
Kaleb was very friendly and professional. He was courteous on the phone when setting up the appointment, kept me posted as to his arrival time, and took his time answering all of my questions. He is a wonderful representative of the Ohio Basement Authority company.
- 5/
- 5/
- 5/
- 5/
- 5/
Hollis was the best. He took the time to explain everything and answered all of my questions. I would highly recommend this company and…
Hollis was the best. He took the time to explain everything and answered all of my questions. I would highly recommend this company and Hollis to anyone looking to get their concrete lifted.
- 5/
- 5/
- 5/
- 5/
- 5/
I recently had the pleasure of working with **** *. from Ohio Basement Authority on a challenging basement project, and I cannot recommend…
I recently had the pleasure of working with **** *. from Ohio Basement Authority on a challenging basement project, and I cannot recommend him highly enough. While the job took longer than initially expected due to unforeseen complications, ****** commitment and professionalism never wavered. He consistently followed through on every promise he made, keeping me informed and at ease throughout the process.**** was joined by ***** *. and ***** *., who were incredible teammates. These two were hardworking, reliable, and just as pleasant to have around. They worked tirelessly, never once slowing down or losing focus. The team as a whole was exceptional, and their efforts were truly appreciated.What stood out the most, though, was ****** attitude. Even when problems arose, which inevitably happens with a job of this magnitude, he maintained the most positive and professional demeanor Ive ever encountered with anyone working in my home. He approached each challenge with a smile, finding solutions without letting it affect the quality of his work or the rapport he built with us.**** is the kind of worker you dont come across every day. If I had to pay double to have **** back for every project, I absolutely wouldits that rare to find someone as dedicated and trustworthy as him.Overall, I couldnt be more satisfied with the experience and the results. If youre looking for a team that will treat your home with the utmost care, work tirelessly, and deliver outstanding results, you simply cant go wrong with ***** ****** and *****.
- 5/
- 5/
- 5/
- 5/
- 5/
First time using OBA for some basement work and the entire experience was top-notch. From the initial consultation with Matthew to the work …
First time using OBA for some basement work and the entire experience was top-notch. From the initial consultation with Matthew to the work being completed with Drake and Kevon, the process was well explained, quick, and professional. We will definitely consider them first if any additional basement work comes up!
- 5/
- 5/
- 5/
- 5/
- 5/
John Janari did an awesome job. They went above and beyond
John Janari did an awesome job. They went above and beyond
- 5/
- 5/
- 5/
- 5/
- 5/
This review is strictly based on the inspection/estimate phase. Everette Butler was extremely thorough, personable and knowledgeable. I…
This review is strictly based on the inspection/estimate phase. Everette Butler was extremely thorough, personable and knowledgeable. I couldn’t be more impressed with him and the company so far. I have had other estimates from their competitors with similar ratings – the quality and first impressions have been night and day.
- 5/
- 5/
- 5/
- 5/
- 5/
Eric Henderson was a great help with inspecting our basement and identifying some water leakage that could lead to mold. He helped us set…
Eric Henderson was a great help with inspecting our basement and identifying some water leakage that could lead to mold. He helped us set up a plan to update the filtration in our basement to prevent anymore damages.
- 5/
- 5/
- 5/
- 5/
- 5/
My crew was Tommy H, Curtis H, and James P. They did outstanding work. They stayed attentive to all the concerns or questions I had. They…
My crew was Tommy H, Curtis H, and James P. They did outstanding work. They stayed attentive to all the concerns or questions I had. They took care not to damage the area around where they worked.
- 5/
- 5/
- 5/
- 5/
- 5/
Nick F and Slade R excellent job. Took time to explain process and answer all questions. Thanks
Nick F and Slade R excellent job. Took time to explain process and answer all questions. Thanks
- 5/
- 5/
- 5/
- 5/
- 5/
Gio and Ryan were professional, friendly, and made sure to engage with us throughout the entire process. We're very happy with the results….
Gio and Ryan were professional, friendly, and made sure to engage with us throughout the entire process. We're very happy with the results. Their communication was excellent in letting us know when they would arrive on site.
- 5/
- 5/
- 5/
- 5/
- 5/
Jacob Nesbitt, the field inspector for our area, was very polite & professional. He seemed very well educated about his company & the work…
Jacob Nesbitt, the field inspector for our area, was very polite & professional. He seemed very well educated about his company & the work they provide. He answered all of our questions & provided more information to help us come to a decision.
- 5/
- 5/
- 5/
- 5/
- 5/
Iran H, Chris M, and Zach K were great. They were fast and professional. I would use OBA again.
Iran H, Chris M, and Zach K were great. They were fast and professional. I would use OBA again.
- 5/
- 5/
- 5/
- 5/
- 5/
There was a crack in the foundation in my crawl space. I had received 3 estimates, all with 3 different solutions. I sure was confused. I…
There was a crack in the foundation in my crawl space. I had received 3 estimates, all with 3 different solutions. I sure was confused. I contacted a few other companies and finally I called Ohio Basement Authority. Nick took his time and thoroughly explained the issue and provided a solution. He was the only one that measured both the crawl space and the room above it and determined that the crack was not a threat to the foundation, explaining why there was not a reason to do anything at this time. I did decide to have the crawl space encapsulated. Nick's team was very courteous and respectful while in my home and completed the job in a timely manner. Don't waste your time in contacting other companies. Nick at Ohio Basement Authority knows his stuff and has the best team ever!
- 5/
- 5/
- 5/
- 5/
- 5/
Shawn and his crew (Elijah and Simon) did an amazing job. Extremely professional and super nice guys. Took what is a very stressful thing…
Shawn and his crew (Elijah and Simon) did an amazing job. Extremely professional and super nice guys. Took what is a very stressful thing for a home owner and made it super easy. Couldn't be happier with the outcome. Highly recommend these guys!
- 5/
- 5/
- 5/
- 5/
- 5/
James did a great job with the estimate and walkthrough and working to get us set up with service to get our issue resolved.
James did a great job with the estimate and walkthrough and working to get us set up with service to get our issue resolved.
- 5/
- 5/
- 5/
- 5/
- 5/
John Carlson was our electrician and he had to run a dedicated line for our new sump pump. He was very professional and didn't give up even …
John Carlson was our electrician and he had to run a dedicated line for our new sump pump. He was very professional and didn't give up even though our old house threw some pretty big curveballs his way! Marcus was in charge of the demo, drilling and laying down the new drainage system. He was Uber polite, very knowledgeable and finished in the time allotted.
- 5/
- 5/
- 5/
- 5/
- 5/
Great job during our basement waterproofing by Ohio Basement Authority. Super efficient and good communication by Richard and his crew:…
Great job during our basement waterproofing by Ohio Basement Authority. Super efficient and good communication by Richard and his crew: Donte, Javaun and Dijon. Very considerate of our property and did a good job cleaning up as well. Would recommend them anytime! Electrician John Carlson got us off to a good start too and Matt Carson for explaining everything well and good communication.
- 5/
- 5/
- 5/
- 5/
- 5/
Extremely happy with Ohio Basement Authority and with their results. They diagnosed our problem and came up with a great solution that was…
Extremely happy with Ohio Basement Authority and with their results. They diagnosed our problem and came up with a great solution that was very affordable. Nick Kraus was very professional and easy to work with. We have happily recommended OBA and Nick Kraus to others.
- 5/
- 5/
- 5/
- 5/
- 5/
Jacob did an excellent job explaining the problems that I was having in my crawl space. He was very detailed in how to fix all of these…
Jacob did an excellent job explaining the problems that I was having in my crawl space. He was very detailed in how to fix all of these issues. He completed a very thorough inspection and left no stone unturned. Overall very pleased with choosing Ohio Basement Authority!
- 5/
- 5/
- 5/
- 5/
- 5/
Ahmed, Lester, and Remy were great. They showed up on time and did excellent work. They explained everything they were doing and made it an …
Ahmed, Lester, and Remy were great. They showed up on time and did excellent work. They explained everything they were doing and made it an easy experience.
- 5/
- 5/
- 5/
- 5/
- 5/
Ohio Basement Authority did not provide the cheapest estimate, but they were the most professional in their presentation. Dan made a…
Ohio Basement Authority did not provide the cheapest estimate, but they were the most professional in their presentation. Dan made a thorough inspection of our house and then spent much time explaining the problem and how they would fix it. We were very impressed with Dan , and the company.
- 5/
- 5/
- 5/
- 5/
- 5/
Drake and Q did a great job. My floors were uneven and was preventing new vinyl flooring install. Drake and Q made everything right. Very…
Drake and Q did a great job. My floors were uneven and was preventing new vinyl flooring install. Drake and Q made everything right. Very professional and courteous.
- 5/
- 5/
- 5/
- 5/
- 5/
Greg and Shawn were very professional and on time !! They did a fantastic job they explained every step of the process. I’m so pleased …I…
Greg and Shawn were very professional and on time !! They did a fantastic job they explained every step of the process. I’m so pleased …I would highly recommend Shawn and Greg “Job Well Done!!!
- 5/
- 5/
- 5/
- 5/
- 5/
I met with Jacob who did a great job explaining the job and the expected outcome. He provided all the information needed to make an…
I met with Jacob who did a great job explaining the job and the expected outcome. He provided all the information needed to make an informed decision, with no pressure.
- 5/
- 5/
- 5/
- 5/
- 5/
Great work deserves high praise, and I have nothing but high praise for Ohio Basement Authority (“OBA”) and, in particular, the individuals …
Great work deserves high praise, and I have nothing but high praise for Ohio Basement Authority (“OBA”) and, in particular, the individuals that performed my work. I worked with the folks at their Cincinnati office on push pier installation and poly injection to stabilize and correct a foundation settlement issue on my house. Although I interviewed three different companies specializing in this type of work, I was most impressed with OBA for many reasons and ultimately decided to go with OBA, a decision which I am glad that I made. I initially met with Mark Overmyer for the initial evaluation and proposed solution to correct my foundation issue. Right from the start I was really impressed with Mark’s straightforward and comprehensive explanation of the services I would need….Mark is an engineer and even showed me the exact point where my home was starting to settle using his transit and other tools, which helped explain the number and location of push piers needed. His precision and thoroughness really impressed me. However, there were other things that made me decide to use OBA. For example, I found OBA’s contract to be fair and balanced when compared to my review of competitor contracts. Also, OBA does things by the book and got the necessary permits….that unfortunately may not necessarily always the case with other companies. I also spoke to other OBA customers and they had nothing but great things to say about OBA and how pleased they are with the work they performed. I definitely liked OBA’s product warranty and the fact that, unlike some companies, OBA does not charge an excess per foot additional charge should a pier exceed a specific depth, which could really increase the project cost should it occur. The fact that OBA does what it takes to install piers at whatever depth so required to be solid and stable and at no additional charge gave me much peace of mind. The OBA folks on the front end for sales and contracting were excellent to work with, but the actual individuals on the installation crew were even more so and absolutely outstanding in every respect. I had a crew comprised of Sean (the foreman), Elisha and Simon doing the push piers. For the poly injection part of the job I had a crew comprised of Seth (the foreman) and his colleague (sorry but I can’t recall his name). It is rare to see such a hard-working and conscientious group of workers. The moment they arrived, they impressed me with how professional and customer-oriented they were, and it was that way throughout the job. All of the great things I had heard from others about OBA when I was doing my research definitely played out on my job with these individuals. Unfortunately, the Google rating system is only five stars for the highest rating, but these fellows deserve at least eight or ten stars on a five star rating system. I found OBA to be a fine company to do business with, and the individuals I dealt with from there on every stage of the project were exceptional and did a fine job of representing OBA as a company.
- 5/
- 5/
- 5/
- 5/
- 5/
From the field inspector, Tanner, to the foreman, Joseph, the experience has been great! Everyone was very professional and communicated…
From the field inspector, Tanner, to the foreman, Joseph, the experience has been great! Everyone was very professional and communicated well. Tanner did an excellent job with his inspection, information presented via short videos and actual samples of the materials and then communicating options and prices. Joseph and his crew showed up on time, very courteous, explained the job, and cleaned up completely. The work done was a crawlspace waterproofing system and encapsulation.
