Ohio Basement Authority - Columbus Branch

• 5/
• 5/
• 5/
• 5/
• 5/

Well done work, good communication, price was same as everyone else but they used foam instead of mudjack (an upgrade). The techs, Nick F. …

Well done work, good communication, price was same as everyone else but they used foam instead of mudjack (an upgrade). The techs, Nick F. & Gio G., were skilled and friendly.

J S

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Chase came to our house to do an inspection to figure out where the water in our basement was coming from. He was very knowledgeable, kind, …

Chase came to our house to do an inspection to figure out where the water in our basement was coming from. He was very knowledgeable, kind, professional and thorough. He answered all of our questions and did a great job explaining everything to us. Chase was very easy to talk to and is passionate about his job and you can tell he really wants to help his customers. He is very organized and used his expertise to help us with figure out options for a solution. I would highly recommend Chase for a home inspection. We enjoyed the time we spent with him.

sarah stevens

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Gio and Ryan were professional, friendly, and made sure to engage with us throughout the entire process. We're very happy with the results….

Gio and Ryan were professional, friendly, and made sure to engage with us throughout the entire process. We're very happy with the results. Their communication was excellent in letting us know when they would arrive on site.

Sue Hickle

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Hollis Smith, Certified Field Inspector was exceptional in the assessment process of our basement. He explained each step thoroughly by…

Hollis Smith, Certified Field Inspector was exceptional in the assessment process of our basement. He explained each step thoroughly by providing visual aids, documentation, walk through, etc to communicate areas of concern and the proper method of correction. It was great meeting with him

Richele MacDowell

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Richie White did an inspection for us and concluded that we needed to get our basement fixed . he was polite , thorough and kind. we are…

Richie White did an inspection for us and concluded that we needed to get our basement fixed . he was polite , thorough and kind. we are definitely considering moving forward with Richie and Ohio Basement Authority .

Tanner Elliott

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Norbert was great! Extremely thorough and his honesty was top notch. I will recommend Ohio Basement Authority (Norbert) to friends and…

Norbert was great! Extremely thorough and his honesty was top notch. I will recommend Ohio Basement Authority (Norbert) to friends and family.

Channelle Dickerson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We had a great experience with Norbert who came and gave us a thorough explanation and check on the problem. Very polite and give us a…

We had a great experience with Norbert who came and gave us a thorough explanation and check on the problem. Very polite and give us a clear idea how they can fix the problem. Highly recommend it.

Chien

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

This was a great experience from Doug our salesman to Joe Straight our foreman and Brandon our electrician everything was top notch and…

This was a great experience from Doug our salesman to Joe Straight our foreman and Brandon our electrician everything was top notch and amazing. The level of communication and coordination was excellent. Then the crew of Tavieon and Cristo were super workers and very friendly and helpful. The Ohio Basement Authority lives up to their name and we are very happy we called them.

Julie King

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

This outfit is meticulous in their service delivery! Everything was handled so professionally from the outset. From the estimation process…

This outfit is meticulous in their service delivery! Everything was handled so professionally from the outset. From the estimation process to the completion of the project I felt taken care of rather than taken advantage of. The crew did an amazing job on our sidewalk that had sunk in front of our house and made it safe for everyone.

Jacob Elliott

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Norbert was punctual and professional and easy to talk to.

Norbert was punctual and professional and easy to talk to.

Amy Trunko

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Last week I asked Ohio Basement Authority to come out to investigate why my floor was so cold and why cold air was coming in from the…

Last week I asked Ohio Basement Authority to come out to investigate why my floor was so cold and why cold air was coming in from the bottom of the fireplace. Dylan came out as promised and did an extremely thorough investigation. I was surprised and impressed with how interested and determined he was to figure out the issue. He looked outside, inside, and spent lots of time in the crawlspace. He found places in the crawlspace that were of particular concern and explained what would be the best solutions. He showed pictures and took his time explaining his reasoning. Then he was very willing to explain it again to my son and a friend so they could help me decide. No pressure, professional demeanor. I can tell he loves what he is doing and takes pride in doing it honestly and with excellence. Dylan has made me feel confident having the work done by Ohio Basement Authority.

Jane Cooper

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

There was a crack in the foundation in my crawl space. I had received 3 estimates, all with 3 different solutions. I sure was confused. I…

There was a crack in the foundation in my crawl space. I had received 3 estimates, all with 3 different solutions. I sure was confused. I contacted a few other companies and finally I called Ohio Basement Authority. Nick took his time and thoroughly explained the issue and provided a solution. He was the only one that measured both the crawl space and the room above it and determined that the crack was not a threat to the foundation, explaining why there was not a reason to do anything at this time. I did decide to have the crawl space encapsulated. Nick's team was very courteous and respectful while in my home and completed the job in a timely manner. Don't waste your time in contacting other companies. Nick at Ohio Basement Authority knows his stuff and has the best team ever!

Joanne S

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jacob did an excellent job explaining the problems that I was having in my crawl space. He was very detailed in how to fix all of these…

Jacob did an excellent job explaining the problems that I was having in my crawl space. He was very detailed in how to fix all of these issues. He completed a very thorough inspection and left no stone unturned. Overall very pleased with choosing Ohio Basement Authority!

Clayton Wescott

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We had OBA lift our concrete home entrance pad and connected walkway. Over the years this had become a safety hazard. The work was done as…

We had OBA lift our concrete home entrance pad and connected walkway. Over the years this had become a safety hazard. The work was done as agreed too: curing the hazard and improving the look of the walkway. The OBA project team, Ryan an Bryan, were excellent to work with. They explained what they were going to do and kept us informed periodically as they progressed. We are pleased with the results.

John Haley

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I was really impressed with the quoting experience with Mark! He was friendly, thorough and offered me a few different solutions without…

I was really impressed with the quoting experience with Mark! He was friendly, thorough and offered me a few different solutions without feeling "salesy". Unfortunately, the potential foundation repairs were for a home that I was under contract to buy, but had to backout because the seller refused to lower the purchase price to compensate. However, based on the genuine experience with Mark, I'd recommend this company!

Megan Gordon

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Our inspector was Darin Derosa whom was awesome. He explained everything that was going on with our foundation and how we can correct it….

Our inspector was Darin Derosa whom was awesome. He explained everything that was going on with our foundation and how we can correct it. Would recommend contacting Ohio Basement Authority.

Ash Salazar

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I had Jacob come out for an inspection after I purchased this property. He was friendly easy-going and just the type of sales person that I …

I had Jacob come out for an inspection after I purchased this property. He was friendly easy-going and just the type of sales person that I needed for this only negative side to all this is I wish that the 10% was a little pushed out further versus the same day, I think that’s kind of the downside of everything. However, his approach to fixing the situation measuring the walls figuring out everything was gonna flow through was great. I had zero issues directly with him. He was awesome great sales understanding and wasnt pushing things down my throat and somebody like me coming from sales. I don’t like the pushy sales man cause I was that.he didn’t really have an issue building great Rapport with me at all. And he was very truthful. He explained things very simply and easily although I did my resrarch to find out what my issues were so i had an idea of how things would go today, and was able to have a better idea/ plan for myself; he explained this is what we need to get done this is how our company does it. This is how we’re gonna do it. Also, I think what helped is he understood the scope of the work being a former foreman himself. I appreciate him coming out and this guy needs a raise or some more commission great dude great attitude, and great integrity, even better not a pushy sales man. Thank you jacob and thank you for being a man of integerity and honesty i appreciate it very, very much.

Brandon Holland

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Great company. They are on top of everything. They do excellent work,in and out no issues. They stand by their warranties and their annual…

Great company. They are on top of everything. They do excellent work,in and out no issues. They stand by their warranties and their annual service is no joke. If you have a problem, or may have one soon They let you know and it's either taken care of that day or the servicer will actually write you up a quote on the spot for new work.

Eric s

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The tec mikhail Robinson was VERY professional, friendly and out going. He took the time to explain all aspects of the job and made sure…

The tec mikhail Robinson was VERY professional, friendly and out going. He took the time to explain all aspects of the job and made sure all our questions were answered. Plus cats approved of him and they don't like people!!!

Anne Blyth

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We had a very good experience getting our estimate done.was very thorough and detailed about the company and the work we will need done. He …

We had a very good experience getting our estimate done.was very thorough and detailed about the company and the work we will need done. He was very knowledgeable and helpful.

Teri Ferris

View Review

See full review