Ohio Basement Authority - Dublin Support Office

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Chris was a complete professional. He was knowledgeable and easy to talk to. He was detail oriented and made everything clear.

Chris was a complete professional. He was knowledgeable and easy to talk to. He was detail oriented and made everything clear.

Claire White

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Our finished basement became flooded with ground water. It was bad. We were walking in PUDDLES of water throughout the basement. A family …

Our finished basement became flooded with ground water. It was bad. We were walking in PUDDLES of water throughout the basement. A family member who is a contractor for home improvements recommended Ohio Basement Authority (OBA) Sara who works for them came to evaluate our basement issues. She fully explained the issue and the process to eliminate it. She discovered this was not a new issue for us as we found mold behind the drywall. The working crew of Tracen, Daniel, Ciadne, and Dryck all were extremely professional and answered all our questions. As we do not have an outside door from our basement, they had to hand carry all the equipment, supplies and old concrete up the basement stairs and out of the house. They did everything possible to mitigate the construction mess from laying drop cloths to putting up plastic curtains. The process for us was quick and efficient. They cleaned up all the construction mess and more. We are extremely pleased with the end product and looking forward to reclaiming our basement as living and storage space. Thank you OBA who not only fixed the issue but really addressed a potential health issue for our family! 10/10. The warranty on the work is good for the lifetime of the house.

Karolyn Fox

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This was a major repair job and we cannot say enough good things about guys who completed the work. Brian K, Ryan R, Curtis H, and Karter…

This was a major repair job and we cannot say enough good things about guys who completed the work. Brian K, Ryan R, Curtis H, and Karter J were all professional, kind, knowledgeable, and very hard working. My husband owned a home remodel business and would’ve loved to have any of these guys working for him. 100% would recommend.

Sonia Walker

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The representative we had come out was very professional and informative when explaining what they would be doing to correct my issue

The representative we had come out was very professional and informative when explaining what they would be doing to correct my issue

Rod Claerbout

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I am very happy with the work done in my crawl space! The professionalism and expertise of the teem was outstanding. Ahmed Francis II, the…

I am very happy with the work done in my crawl space! The professionalism and expertise of the teem was outstanding. Ahmed Francis II, the lead along with Mario Ruffin and Owen Elliott worked diligently to complete the project on time. Great Work and Well Done!

Ronald Koerner

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Ohio basement authority Did a fantastic and professional job. Everything I expected and more Nick Fry and Slade rider were Excellent, and…

Ohio basement authority Did a fantastic and professional job. Everything I expected and more Nick Fry and Slade rider were Excellent, and could not be happier with how it turned out

Tina Bryant

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Hollis perforned a thorough inspection, clearly explained deficiencies and potential solutions, and prepared a detailed proposal. Great …

Hollis perforned a thorough inspection, clearly explained deficiencies and potential solutions, and prepared a detailed proposal. Great job!

Tom

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There was a crack in the foundation in my crawl space. I had received 3 estimates, all with 3 different solutions. I sure was confused. I…

There was a crack in the foundation in my crawl space. I had received 3 estimates, all with 3 different solutions. I sure was confused. I contacted a few other companies and finally I called Ohio Basement Authority. Nick took his time and thoroughly explained the issue and provided a solution. He was the only one that measured both the crawl space and the room above it and determined that the crack was not a threat to the foundation, explaining why there was not a reason to do anything at this time. I did decide to have the crawl space encapsulated. Nick's team was very courteous and respectful while in my home and completed the job in a timely manner. Don't waste your time in contacting other companies. Nick at Ohio Basement Authority knows his stuff and has the best team ever!

Joanne S

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Julio and his team went above and beyond making sure the basement of a historic church was taken care of better than a newborn to first…

Julio and his team went above and beyond making sure the basement of a historic church was taken care of better than a newborn to first time parents. The cleanliness, communication and pride of work is totally worth the investment. From Chelsa (sales rep) to the install team, it was a fantastic experience! Thank you!! 🙏

Brandon Heugly

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We had an excellent experience with Ohio Basement Authority from start to finish. From the moment we called, their team was responsive,…

We had an excellent experience with Ohio Basement Authority from start to finish. From the moment we called, their team was responsive, professional, and very helpful. They scheduled an appointment within just a couple of days, which was impressive. Joe Rhoads came out for the inspection, and he was outstanding. He is extremely knowledgeable, professional, and took the time to clearly explain everything in detail. He made sure we understood the issues, the solutions, and never rushed the process. You can tell he truly knows his job and cares about helping the customer. Honestly, Joe was a big reason we felt confident moving forward with Ohio Basement Authority. His approach, honesty, and expertise made a huge difference. Highly recommend both Joe and the company if you’re looking for reliable and trustworthy basement work.

R L

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Caleb T was very informative and extremely polite. Spoke using understandable language, and explained everything clearly. I would highly…

Caleb T was very informative and extremely polite. Spoke using understandable language, and explained everything clearly. I would highly recommend basement authority. They fixed my sump pump and drain problem 4 years ago and have kept up with me to make sure it is all working properly. Always a pleasure with their employees.

joecrallie

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Damon Wolfe was an extraordinary professional who took the time to educate me on water issues. He physically showed me the areas that…

Damon Wolfe was an extraordinary professional who took the time to educate me on water issues. He physically showed me the areas that needed remediation and explained them in a manner I understood. He was gracious, friendly and professional.

Richard rAWLINS

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Aaron and the other man (so sorry I don’t remember his name) did an excellent job. They worked extremely hard as that is very difficult…

Aaron and the other man (so sorry I don’t remember his name) did an excellent job. They worked extremely hard as that is very difficult work to do. They were both kind and respectful. I very much appreciate them their hard work!

Toni Long

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Scot came by for a free quote and offered extensive advice and information about out houses situation. While we haven't signed up to do…

Scot came by for a free quote and offered extensive advice and information about out houses situation. While we haven't signed up to do official business with them yet, I have no doubt we will based on their initial quote and review of our property.

Stephen Hopkins

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I had leaks all across my basement, so I called Ohio Basement Authority since I saw them working on a neighbors property. Jared Brown, my…

I had leaks all across my basement, so I called Ohio Basement Authority since I saw them working on a neighbors property. Jared Brown, my project manager, inspected the problems and got a plan in motion within days of calling. He helped me with any questions I had (even after completion) and kept the project goals reasonable. Once construction started (busy season, month delay) they were done within a few days. Job was done quickly and professionally with the mess very well contained. I definitely recommend them if you’re having foundation issues like I was!

Kyle Tamayo

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A very polite, professional person who gave me a quote.

A very polite, professional person who gave me a quote.

Roger Sidle

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When my basement flooded, OBA was there within an hour. Chris Masselli, the tech, jumped right in to figure out what was going on. Without …

When my basement flooded, OBA was there within an hour. Chris Masselli, the tech, jumped right in to figure out what was going on. Without my even asking, they replaced my sump pumps (and added one more) and dehumidifier which had been ruined, under my warranty. As we tried to figure out what was causing the intrusion, Chris came out at least half a dozen times with just a phone call, including being at my house until after 11 one night. Tracen and his crew, Ciande and Ali, rearranged their work schedule to make sure needed work was done before the rain came. I have an old house, so they had to do a lot of problem-solving to find a solution for us. They were professional, friendly, and did excellent work. Kaleb called to help me with another related problem, found us an answer, and then followed up to make sure everything worked out. They stayed in touch with me every single day for two weeks until everything was good. They even provided an extended maintenance contract to ensure that any possible problems in the future would be addressed. If I had to use one word to describe this company, it would be integrity. Every single interaction was professional. They went above and beyond in every way and made sure I had the outcome I needed. Finding quality companies to do work in our home has been a struggle, but this is what high quality looks like. If every company did business like this, it would be so much better. Highly, highly recommend.

Gail Tanner

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Mark came out and took a look at our foundation. What we thought was a major foundation issue turned out not to be. He was completely up…

Mark came out and took a look at our foundation. What we thought was a major foundation issue turned out not to be. He was completely up front and honest about it all. Can’t say enough good things about his honesty and ethics. Definitely would recommend them.

Misty Hardwick

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Hollis was the representative who walked the property and detailed the issues. Many issues beyond what I understood to be the problem I…

Hollis was the representative who walked the property and detailed the issues. Many issues beyond what I understood to be the problem I called to address. He was professional and did a good job advising me on what problems I had. OBA has a pretty good setup of information to explain why things settled, and his their project can fix the problem. I did sign with them for work to be done.

Doug Burton

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I was really impressed with the quoting experience with Mark! He was friendly, thorough and offered me a few different solutions without…

I was really impressed with the quoting experience with Mark! He was friendly, thorough and offered me a few different solutions without feeling "salesy". Unfortunately, the potential foundation repairs were for a home that I was under contract to buy, but had to backout because the seller refused to lower the purchase price to compensate. However, based on the genuine experience with Mark, I'd recommend this company!

Megan Gordon

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