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Richard, Donte, & Javaun did an excellent job installing the walls and floor. They had to dig a lot of rocks out of the dirt which we were …

Richard, Donte, & Javaun did an excellent job installing the walls and floor. They had to dig a lot of rocks out of the dirt which we were surprised to see and some of them were really large. It was above and beyond the call of duty!

Mark Schott

OBA

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Fantastic! Well spoken, punctual and efficient,..no problemo.

Fantastic! Well spoken, punctual and efficient,..no problemo.

Michael Hannon

OBA

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Chase came out to inspect my foundation issue this week and I was super impressed. He took his time and was very thorough. Little did he…

Chase came out to inspect my foundation issue this week and I was super impressed. He took his time and was very thorough. Little did he know I had obtained estimates from two other companies. Sorry Chase! The inspection he did was light years ahead of the other two and the diagnosis was the same as was the fix. But, the estimate came in significantly lower and did not involve ripping off my entire deck. Chase passed the vibe check and was super personable and explained everything so a layman like me could understand. I think he deserves a bonus and a raise. I would not hesitate to recommend him to anyone needing a foundation repair.

Christina Nethers

OBA

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Annual maintenance service, great service, very knowledgeable.

Annual maintenance service, great service, very knowledgeable.

Gloria Woodard

OBA

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Ohio basement authority Did a fantastic and professional job. Everything I expected and more Nick Fry and Slade rider were Excellent, and…

Ohio basement authority Did a fantastic and professional job. Everything I expected and more Nick Fry and Slade rider were Excellent, and could not be happier with how it turned out

Tina Bryant

OBA

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This review is relative to the initial inspection and estimating session (mine was regarding my slab foundation). Scot was a pleasure to…

This review is relative to the initial inspection and estimating session (mine was regarding my slab foundation). Scot was a pleasure to work with — excellent communication leading up to the appointment, super knowledgeable and informative, and also had a great sense of humor. I was presented with several options, received honest guidance regarding what might be more or less urgent, and I never felt like I was being sold unnecessary services. The initial session takes a bit of time (again, very thorough), but this is communicated upfront. I’m in the process of getting a few estimates before I decide the path forward, but I am happy that I included this company on my short list.

Lynn Frye

OBA

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Norbert was extremely thorough and gave me what was needed and explained why. Very professional. Great company!

Norbert was extremely thorough and gave me what was needed and explained why. Very professional. Great company!

CeCE Y (World Traveler)

OBA

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Hollis was very professional in explaining the process I'd give him a 10 . Very educated in his billed.

Hollis was very professional in explaining the process I'd give him a 10 . Very educated in his billed.

Jason Curtis

OBA

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I met with Jacob who did a great job explaining the job and the expected outcome. He provided all the information needed to make an…

I met with Jacob who did a great job explaining the job and the expected outcome. He provided all the information needed to make an informed decision, with no pressure.

Chris C

OBA

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Excellent communication, on time, professional, friendly. Highly recommend. Only great things to say.

Excellent communication, on time, professional, friendly. Highly recommend. Only great things to say.

Beau Collins

OBA

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I have had several jobs done by this company. When they say that customer satisfaction is their priority, they mean it. The first job was a …

I have had several jobs done by this company. When they say that customer satisfaction is their priority, they mean it. The first job was a waterproofing for my basement, which has worked flawlessly thus far after nearly 4 years. The most recent job is much more complicated. I got a battery backup sump pump and crawl space encapsulation. It was actually fairly poorly done, and there was a flood in my basement a couple of days later, ironically, as well as a lot of water damage in my laundry room amongst a few other things. I reached out to them about it and spoke with Field Supervisor Levi, and GM Joe Manion, who are both spectacular men to interact with in a situation like this. They were both kind and understanding of the difficult time I was having. They not only fixed the issues the last crew didn't complete or didn't do well, but they also made up for it by offering either a discount on my job or the option of additional work done. I chose to get some additional work done as I needed it anyway, and the experience was as fantastic as I am used to from this company. The crew they sent out to do my basement egress window were superb, and the foreman was more than accommodating and polite the entire time. I really wish I could remember the foreman's name. You can tell he really cares about his crew, his customer, and is very skilled at his job. Overall, I am very happy with not only the quality of work out of this company, but also the lengths they will go to make things right for a customer. I will absolutely use them again if I ever need any more work that they provide!

Richard Koch

OBA

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This is my second pending job with Ohio basement. The inspector, James Sandlin, was on time, communicative and extremely easy to work with. …

This is my second pending job with Ohio basement. The inspector, James Sandlin, was on time, communicative and extremely easy to work with. He was very thorough and was at my home for several hours taking a wide variety of measurements. His recommendation was in line what I assumed I needed and gave me confidence in my purchase decision. For this critical type of work I highly recommend James and Ohio basement.

Chris Parker

OBA

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Chase was super helpful and knowledgeable about our situation ! Thanks for all your help !

Chase was super helpful and knowledgeable about our situation ! Thanks for all your help !

Morgan Strause

OBA

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Chase was AMAZING. He was very professional and friendly. He very patiently answered our many, many questions. He was also very gracious…

Chase was AMAZING. He was very professional and friendly. He very patiently answered our many, many questions. He was also very gracious when our dog took one of his shoes and we had to track it down. Luckily there was no damage. We are looking forward to working with him.

Jennifer Leugers

OBA

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Chase Clemens came out to assess waterproofing our home. He spent lot of time inspecting inside and outside of house and was very thorough…

Chase Clemens came out to assess waterproofing our home. He spent lot of time inspecting inside and outside of house and was very thorough and very transparent with what we needed. He was very professional and answered all our questions. Very easy to work with.

Juanita Kempf

OBA

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Very very very nice job done on my basement. It took long but they had a good team! I had one basement guy who worked evenings who…

Very very very nice job done on my basement. It took long but they had a good team! I had one basement guy who worked evenings who explained everything he did and made me understand the process. I’m happy that it’s finished!!! Definitely would recommend

Gladys Garner Harris

OBA

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Matthew and Corey took pictures of my crawl space and showed me their concerns and their recommendations to address them. The walked me…

Matthew and Corey took pictures of my crawl space and showed me their concerns and their recommendations to address them. The walked me through what if scenarios based on the actions I chose to implement. I would highly recommend them.

Bob Lambert

OBA

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Great experience from sales to job completion. William’s crew (Levi and Russel) were great with communication, took care to make sure dust …

Great experience from sales to job completion. William’s crew (Levi and Russel) were great with communication, took care to make sure dust didn’t get everywhere. Our basement looks great and looking forward to it being dry after the next rain. Thanks!

Megan Trowbridge

OBA

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Your inspector, Judd Bowers, was knowledgeable, informative and extremely helpful. He pointed out the problem was not in my crawl space,as …

Your inspector, Judd Bowers, was knowledgeable, informative and extremely helpful. He pointed out the problem was not in my crawl space,as I originally thought, and did not try to push me into expensive and unnecessary work.He also pointed out the real source of the problem and told me how it could be resolved. Can't say enough good things about him and how helpful he was to me. I wold definitely call on Ohio Basement Authority again if needed.

Mary Alice Gordon

OBA

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We decided to get are driveway lifted . The salesman Justin Addington walked us through the entire process he was amazing and very …

We decided to get are driveway lifted . The salesman Justin Addington walked us through the entire process he was amazing and very knowledgeable..

Melissa Pichichero

OBA

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Rich and his crew were excellent. Did a very nice and thorough job. Highly recommend them. Very considerate throughout the entire process….

Rich and his crew were excellent. Did a very nice and thorough job. Highly recommend them. Very considerate throughout the entire process. Arrived on time. Completed the job within the expected parameters and was a job well done.

Jeffrey Morella

OBA

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My crew was Tommy H, Curtis H, and James P. They did outstanding work. They stayed attentive to all the concerns or questions I had. They…

My crew was Tommy H, Curtis H, and James P. They did outstanding work. They stayed attentive to all the concerns or questions I had. They took care not to damage the area around where they worked.

JS g

OBA

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Our technician Matt arrived on time and was very professional. He was very personable as well. He did a thorough inspection of our…

Our technician Matt arrived on time and was very professional. He was very personable as well. He did a thorough inspection of our driveway and sidewalks. He explained the process quite well and answered all our questions. Very easy to work with. We would definitely use Ohio Basement Authority and Matt again.

Tom

OBA

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Louis and his team did an exceptional job with putting carbon fibers in my wall and encapsulating the crawl space. They were excellent…

Louis and his team did an exceptional job with putting carbon fibers in my wall and encapsulating the crawl space. They were excellent communicators, highly proficient and efficient in their work, and kind. I would highly recommend them for your next project!

Jeffrey Dean

OBA

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Nick was great! Quickly diagnosed the problem and told us how to take care of our issue!

Nick was great! Quickly diagnosed the problem and told us how to take care of our issue!

Robert Hannuksela

OBA

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We have had a fantastic experience with this company. They have taken care of all of our our water removal needs and offered fantastic…

We have had a fantastic experience with this company. They have taken care of all of our our water removal needs and offered fantastic advise. They serviced our sump pump after and fixed it for free after the warranty had expired. Matt was very professional and helpful. Will continue to use this company.

Kris Clark

OBA

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Thank you to David Danku and Ohio Basement Authority for the exceptional work and service today on our basement. Very thorough inspection…

Thank you to David Danku and Ohio Basement Authority for the exceptional work and service today on our basement. Very thorough inspection and precise repairs completed by David whose glowing personality was the icing on the cake! Signed up for 3 more years for peace of mind and of course, it was very affordable to do so. Thank you and see you all for next year's inspection!

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Richard, Donte, Joseph, and Keith did a fantastic job. Professional as the come and very easy to work with. 10/10

Richard, Donte, Joseph, and Keith did a fantastic job. Professional as the come and very easy to work with. 10/10

Clint Spencer

OBA

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Vanessa was great! She was super helpful in coming up with a plan to get our basement fixed. I highly recommend her.

Vanessa was great! She was super helpful in coming up with a plan to get our basement fixed. I highly recommend her.

Jenna O'Hair

OBA

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Richie White did an inspection for us and concluded that we needed to get our basement fixed . he was polite , thorough and kind. we are…

Richie White did an inspection for us and concluded that we needed to get our basement fixed . he was polite , thorough and kind. we are definitely considering moving forward with Richie and Ohio Basement Authority .

Tanner Elliott

OBA

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Everett arrived promptly. Informative and patient.

Everett arrived promptly. Informative and patient.

Amy Glenn

OBA

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Hired OBA to repair and lift a concrete patio that had sunken about 2 inches in one corner. Kyle and Josh did a great job. Courteous,…

Hired OBA to repair and lift a concrete patio that had sunken about 2 inches in one corner. Kyle and Josh did a great job. Courteous, professional, and on time. Job completed in less than 2 hours and my porch now looks good as new. Thank you for the awesome work!

Angela jordan

OBA

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Iran, Chris and Zack did a great job with my install. Transformed my crawl space in one day! No more water!

Iran, Chris and Zack did a great job with my install. Transformed my crawl space in one day! No more water!

David K

OBA

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They were great. William, Russell and Levi. Thank yoy

They were great. William, Russell and Levi. Thank yoy

Jan THOMAS

OBA

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Ohio Basement Authority did an excellent job on the basement drainage system. The Foreman Sam and his crew, Frank and Marvin were…

Ohio Basement Authority did an excellent job on the basement drainage system. The Foreman Sam and his crew, Frank and Marvin were professional throughout the install. Answered any questions and concerns as well as providing explanation on all that was being completed. Would highly recommend OBA but more importantly Sam and his crew for anyone needing a basement drainage system.

Jacob Young

OBA

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Greg and Jesse created a safe front entrance and driveway for me and my family!! They were flexible with my schedule and worked until I…

Greg and Jesse created a safe front entrance and driveway for me and my family!! They were flexible with my schedule and worked until I could arrive home. I highly recommend this company and their products.

Juli Slack

OBA

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Q, Avery and Drake put in my new sump pump and backup They were very knowledgeable and professional. They did a great job, were very…

Q, Avery and Drake put in my new sump pump and backup They were very knowledgeable and professional. They did a great job, were very mannerly and showed me what they were doing. I would recommend these 3 gentlemen anytime.

Brenda Coffman

OBA

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The crew, Greg and Shawn did a great job working through some issues and problem solving. They communicated very well, explained what they …

The crew, Greg and Shawn did a great job working through some issues and problem solving. They communicated very well, explained what they needed to do, and were attentive to my questions and to the task at hand. I was very impressive with their professionalism and workmanship. Thanks Greg and Shawn for a great experience. Side note, Mikhail was a great salesman and I appreciate his help.

Jay Baker

OBA

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Foundation problems are a very stressful situation to deal with, but from the beginning Ohio Basement Authority made the process effortless …

Foundation problems are a very stressful situation to deal with, but from the beginning Ohio Basement Authority made the process effortless and brought us peace of mind not only in the choices we made for our solution but also in the financial aspect of it as well. James Sandlin was courteous and friendly from the second he stepped into our home. He was very thoroughly with the review of our foundation and the needs we were looking to meet. Sometimes in these situations it's all about the experience and he truly made this experience all the more better for us. He walked us through and educated us on the different problems foundations can have and the different solutions that help match the problems we were facing. He even gave us multiple financial choices that helped us choose what worked the best for our needs. James Sandlin with Ohio Basement Authority gained a lifetime customer to match their lifetime warranty for the work they do on our property. We are truly grateful.

Barbara Dunn

OBA

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These guys were great. Mark Overmeyer inspected and informed me what was wrong, got the process moving. Drake Flood, Keenan Booker and…

These guys were great. Mark Overmeyer inspected and informed me what was wrong, got the process moving. Drake Flood, Keenan Booker and Ronald Gibson come out to do the work, they kept me informed of the process that wihole time kept the work area clean and clean up after the job was down. Thanks guys awesome work

Timothy Grant

OBA

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It was very professional and smooth experience the estimator was great to work with and explained everything thoroughly.

It was very professional and smooth experience the estimator was great to work with and explained everything thoroughly.

D'avion Brown

OBA

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Dan Lauterbur was very professional, knowledgeable, and explained our basement needs. I feel comfortable with working with them.

Dan Lauterbur was very professional, knowledgeable, and explained our basement needs. I feel comfortable with working with them.

Stephanie Berry

OBA

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Eddie, Ricky, Maurice, and Marvin did a great jobs- polite, efficient and got the job done and then great clean up A great team

Eddie, Ricky, Maurice, and Marvin did a great jobs- polite, efficient and got the job done and then great clean up A great team

Douglas Henderson

OBA

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I had a bad experience with another basement waterproofing company before we hired Ohio Basement Authority and was very hesitant about who…

I had a bad experience with another basement waterproofing company before we hired Ohio Basement Authority and was very hesitant about who to go with. When Mark came out to give us a quote, he took time to explain everything and answer all of my questions. William and his crew Russel and Levi were amazing! I’m so glad we decided to go with Ohio Basement Authority for our waterproofing project!

Sydney Gordon

OBA

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We had OBA lift our concrete home entrance pad and connected walkway. Over the years this had become a safety hazard. The work was done as…

We had OBA lift our concrete home entrance pad and connected walkway. Over the years this had become a safety hazard. The work was done as agreed too: curing the hazard and improving the look of the walkway. The OBA project team, Ryan an Bryan, were excellent to work with. They explained what they were going to do and kept us informed periodically as they progressed. We are pleased with the results.

John Haley

OBA

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Dave D did an excellent job and walked us through everything thanks again for your expertise

Dave D did an excellent job and walked us through everything thanks again for your expertise

Cathy Fisse

OBA

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Ricky, Maurice and Jason did a good job with the basement and putting in the sump pump. They cleaned up after themselves. There was an…

Ricky, Maurice and Jason did a good job with the basement and putting in the sump pump. They cleaned up after themselves. There was an issue with the water line and they scheduled the appointment to have it fixed.

Bonnie Deathrage

OBA

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Very professional service.

Very professional service.

Rick Greene

OBA

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David came out to give me some insight on a leak in our basement. Even though the problem was outside their scope of work, he spent time…

David came out to give me some insight on a leak in our basement. Even though the problem was outside their scope of work, he spent time listening to my concerns and advised me how to solve the problem. Highly recommend their knowledgeable staff!

Sarah Segars

OBA

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Recently had three workers from Ohio Basement Authority due some work for us. They were knowledgeable, helpful and hardworking! Would have…

Recently had three workers from Ohio Basement Authority due some work for us. They were knowledgeable, helpful and hardworking! Would have them come out again. Thank you Ever, Kenny and Lizandro.

Anna Byerly

OBA

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Adam Chaney was extremely helpful in explaining everything from issue to solution and the process in between. He was very articulate and…

Adam Chaney was extremely helpful in explaining everything from issue to solution and the process in between. He was very articulate and answered any questions we had. I would recommend him to anyone.

Christopher Quiggle

OBA

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Damon Wolfe was very professional, courteous, and helped explain many questions and concerns. We feel comfortable going forward with him on …

Damon Wolfe was very professional, courteous, and helped explain many questions and concerns. We feel comfortable going forward with him on water proofing our basement. We may also use him for refinishing our basement. We look forward to being a positive word of mouth for him.

Rhonda Fehl

OBA

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Daniel,Jon,and Kyle showed up to redo trench drain. This is the fourth crew to do work for us. The five stars are for the professionalism…

Daniel,Jon,and Kyle showed up to redo trench drain. This is the fourth crew to do work for us. The five stars are for the professionalism and way they handled the job, not for Basauth. Poor management and lack of follow-up. This crew rectified a couple small issues other than the shitty drain work. Again if you used these guys as examples of good work ethic and doing the best job that they can with limited resources you might not have customers like me seriously questioning your business ethics and practices. I’m

Chris Penix

OBA

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Travis came out to the house on time and was super friendly and helpful. Turns out my walls were already fixed and didn’t need to be…

Travis came out to the house on time and was super friendly and helpful. Turns out my walls were already fixed and didn’t need to be repaired by then. He was very helpful and letting me know how I could fix it on my own and didn’t need their service. I am very thankful for honest businesses who don’t try and sell you something you don’t need! Thank you Travis!

Cari Hicks

OBA

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Excellent explanation of what needed to be done! James was extremely knowledgeable! Thank you!

Excellent explanation of what needed to be done! James was extremely knowledgeable! Thank you!

Mary Lee Tracy

OBA

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Adam Apinis, came on time and did a fantastic job of inspecting my home and determining the location of the problem. He was very helpful to …

Adam Apinis, came on time and did a fantastic job of inspecting my home and determining the location of the problem. He was very helpful to find a solution.

Ken Smith

OBA

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Jacob Krulcik was very professional and very helpful. Knowledgeable and described everything very well. Very satisfied

Jacob Krulcik was very professional and very helpful. Knowledgeable and described everything very well. Very satisfied

Cade Brannon

OBA

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Brenda Evans , Wayne Gray did a great job explaining and showing what was wrong and told me how to correct it.

Brenda Evans , Wayne Gray did a great job explaining and showing what was wrong and told me how to correct it.

Wayne Gray

OBA

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Dylan, our Certified Field Inspector from Ohio Basement Authority, was excellent! He was polite and professional, was honest during the…

Dylan, our Certified Field Inspector from Ohio Basement Authority, was excellent! He was polite and professional, was honest during the inspection about the state of our basement. He didn't try to sell us on unnecessary work, but advised us on what to watch for as our basement/house continues to age. Integrity is important to me, and I would 100% both recommend Ohio Basement Authority to others with basement/foundation needs, as well as work with this organization in the future for our own needs. Our experience with Ohio Basement Authority was outstanding!

Brian Wolf

OBA

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Keenan stopped at our house because we had concerns of mold due to an odd smell, and it turns out it wasn't mold. He was incredibly honest,…

Keenan stopped at our house because we had concerns of mold due to an odd smell, and it turns out it wasn't mold. He was incredibly honest, and gave us leads on how to fix our problem. No charge, no upsell, no nonsense.

Tabatha Daily

OBA

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Shout out to Seth and Tyler for doing an excellent job fixing our uneven side walks! They were in exceptionally bad shape and they took…

Shout out to Seth and Tyler for doing an excellent job fixing our uneven side walks! They were in exceptionally bad shape and they took great care to make sure that things were level and that the siding wasn’t damaged. Thank you both for your solid work and professionalism! My husband and I will make sure to send our friends to Ohio Basement Authority if they need sidewalk or foundation repair!!!

Natasha Coldiron

OBA

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5 star review for Dan! Dan as an inspector came out to our house and had a genuine interest in our home, the problem we were having and…

5 star review for Dan! Dan as an inspector came out to our house and had a genuine interest in our home, the problem we were having and thoroughly explained his background experience and cared for us. Dan did not even mention a sale price to us once during our inspection. I felt he trusted and comfortable with our experience with OBA because of our experience with Dan. Will be giving them a call in the future for our Basement repair needs.

Shane McClure

OBA

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Hollis was fabulous! Extremely knowledgeable and easy to work with.

Hollis was fabulous! Extremely knowledgeable and easy to work with.

Abby Kay Griffith

OBA

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We had Ohio Basement Authority out to do a complete encapsulation on our 2500 square foot crawl space. From the start of the process our…

We had Ohio Basement Authority out to do a complete encapsulation on our 2500 square foot crawl space. From the start of the process our sales representative Joel was extremely helpful. He worked up several different options for us and never tried to over sell he just genuinely tried to help us through the process. Once the work began Richard and his crew, John, Johan and Jhorfry were extremely professional. They always communicated when they would be arriving, updated us on the progress and worked long hours to hit their intended goals for the day. They left each day with their work area clean and organized and made sure at the end of the project that everything was how it was originally. We highly recommend Richard and his crew for any service or projects their experience made this project go very smoothly. Thanks guys !

Kayla Macarie

OBA

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It has been a year since Ohio Basement Authority waterproofed my basement. I want to thank Jabar, Chris & Aman for doing such a fine job! …

It has been a year since Ohio Basement Authority waterproofed my basement. I want to thank Jabar, Chris & Aman for doing such a fine job! I would definitely recommend Ohio Basement in Columbus Oh…

Cathy Wolfe

OBA

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I had an excellent experience with Ohio Basement Authority. My certified field inspector, Hollis Smith, was professional, knowledgeable,…

I had an excellent experience with Ohio Basement Authority. My certified field inspector, Hollis Smith, was professional, knowledgeable, and thorough from start to finish. He took the time to explain how the crack on the driveway would be repaired utilizing videos during the process. I felt confident in his expertise and appreciated his attention to detail. Highly recommend.

Mark Dunn

OBA

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Wow what can I say but thank you to Ricky, Marvin and Isaiah for doing an outstanding job and explaining how the new sump pump works. They…

Wow what can I say but thank you to Ricky, Marvin and Isaiah for doing an outstanding job and explaining how the new sump pump works. They were very respectful and did an excellent job cleaning up. I highly recommend Ohio Basement Authority to do the job right the first time. Once again Thank You Guys…!

UfoUnite365

OBA

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Evan Mcgaughy went above and beyond with his inspection, very timely and professional. Wouldn’t want any one else to inspect, did such a…

Evan Mcgaughy went above and beyond with his inspection, very timely and professional. Wouldn’t want any one else to inspect, did such a great job.

Matt Monk

OBA

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Tracen, Caleb and Jose did a fantastic job and had great communication.

Tracen, Caleb and Jose did a fantastic job and had great communication.

Caleb Hill

OBA

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Started with Columbus set up. Thank you to sales (Jacob N.) & management(Jake Merrill)for getting the job process set up and job started &…

Started with Columbus set up. Thank you to sales (Jacob N.) & management(Jake Merrill)for getting the job process set up and job started & completed by crew from CincinnatI. (Eddy, Maurice & Jordan)

Angie Stewart

OBA

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Chase Clemens was an excellent representative of the company. He knew what he was talking about and explained everything in plain language. …

Chase Clemens was an excellent representative of the company. He knew what he was talking about and explained everything in plain language. Chase is somebody that you can trust.

Steve Hutton

OBA

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Nick was great and very informative when he came out to look at my potential new home.

Nick was great and very informative when he came out to look at my potential new home.

Nathan Bock

OBA

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I had a great experience with this company from start to finish. The team was professional, knowledgeable, and took the time to clearly…

I had a great experience with this company from start to finish. The team was professional, knowledgeable, and took the time to clearly explain the process and answer all of my questions. Scot, Giovanni, Dylan and Devon were great to work with.

Rebecca Meadows

OBA

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I recently had the pleasure of working with Matt Koons from Basement Authority for an evaluation of my concrete driveway and walkway. From…

I recently had the pleasure of working with Matt Koons from Basement Authority for an evaluation of my concrete driveway and walkway. From the moment he arrived, Matt was exceptionally polite, professional, and courteous. He conducted a comprehensive evaluation, thoroughly explaining the process and answering all my questions. What truly impressed me was his ability to create a custom quote on the spot, while fully honoring my specific wishes and concerns. Matt's expertise was evident, and I felt completely confident in his assessment. But what truly set him apart was his character. As he was leaving, he noticed a stranger struggling to break down and load some outdoor storage I had placed at the curb. Without hesitation, Matt jumped in to help, demonstrating genuine kindness and a willingness to go above and beyond. Matt Koons and Basement Authority have earned my highest recommendation. Their professionalism, expertise, and commitment to customer satisfaction are truly outstanding. If you need concrete lifting or any basement services, don't hesitate to call them. 5 stars!

Robert Pace

OBA

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Job was substantially completed 10/07 And full payment was made on 10/08 With the agreement that a 10 foot condensation hose from the…

Job was substantially completed 10/07 And full payment was made on 10/08 With the agreement that a 10 foot condensation hose from the dehumidifier would be delivered to me on 10/11 so the Aprilair unit could be more centrally located . Currently hose is only 5 feet long. Also the delivery team did not provide any verbal instructions except to press arrows up or down to set the humidity settings . I was told with purchase that instructions would be given to me and explain maintenance .The agreement was the 10 foot hose would be delivered 10/11 and at that time instructions on care of unit would be provided verbally . I was there from 9a-4:15 and did not receive any calls to reschedule .

Marie Vega

OBA

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Hollis was very thorough and gave his briefing in a way I could understand. He was very knowledgeable and was always ready to answer…

Hollis was very thorough and gave his briefing in a way I could understand. He was very knowledgeable and was always ready to answer questions. Hollis was personable and polite. I highly recommend him!

Angela Bentley

OBA

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I had Jacob come out for an inspection after I purchased this property. He was friendly easy-going and just the type of sales person that I …

I had Jacob come out for an inspection after I purchased this property. He was friendly easy-going and just the type of sales person that I needed for this only negative side to all this is I wish that the 10% was a little pushed out further versus the same day, I think that’s kind of the downside of everything. However, his approach to fixing the situation measuring the walls figuring out everything was gonna flow through was great. I had zero issues directly with him. He was awesome great sales understanding and wasnt pushing things down my throat and somebody like me coming from sales. I don’t like the pushy sales man cause I was that.he didn’t really have an issue building great Rapport with me at all. And he was very truthful. He explained things very simply and easily although I did my resrarch to find out what my issues were so i had an idea of how things would go today, and was able to have a better idea/ plan for myself; he explained this is what we need to get done this is how our company does it. This is how we’re gonna do it. Also, I think what helped is he understood the scope of the work being a former foreman himself. I appreciate him coming out and this guy needs a raise or some more commission great dude great attitude, and great integrity, even better not a pushy sales man. Thank you jacob and thank you for being a man of integerity and honesty i appreciate it very, very much.

Brandon Holland

OBA

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Great company. They are on top of everything. They do excellent work,in and out no issues. They stand by their warranties and their annual…

Great company. They are on top of everything. They do excellent work,in and out no issues. They stand by their warranties and their annual service is no joke. If you have a problem, or may have one soon They let you know and it's either taken care of that day or the servicer will actually write you up a quote on the spot for new work.

Eric s

OBA

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Steve was great very professional.and kind. Explained everything to us. Highly recommend

Steve was great very professional.and kind. Explained everything to us. Highly recommend

Brittany Bell

OBA

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William and his crew were great! Very professional and courteous. Issues were as follows: Evan the salesman mentioned that we might need to …

William and his crew were great! Very professional and courteous. Issues were as follows: Evan the salesman mentioned that we might need to remove the laundry sink at our first walkthrough. But around one week before they were due to arrive for the job, I called to ask about it and he had forgotten about it. He did help me find a really good plumber at a discount to correct this. The next issue was that the board to repair the base of the house was not going to fit, and they did not have the right equipment to do that job. The job got postponed by at least 2 weeks due to other scheduled jobs and staff vacation. In addition, William had to do a job during the morning of our scheduled work which put them back 1/2 day. I really appreciate that this company is family owned, but it feels like they are stretched a bit thin with staffing and equipment.

Cindy Z

OBA

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If you need help with your basement this is the company you should hire. David D is the guy we dealt with and he is the best.

If you need help with your basement this is the company you should hire. David D is the guy we dealt with and he is the best.

Brandon Meyer

OBA

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Evan was fantastic and very knowledgeable. We will be calling back when we are ready to start the suggested work. Evan was very thorough in …

Evan was fantastic and very knowledgeable. We will be calling back when we are ready to start the suggested work. Evan was very thorough in our basement inspection.

Nicholas Kahrs

OBA

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Richard and Javaun did a great job! They are really good at customer service and very helpful in explaining things.

Richard and Javaun did a great job! They are really good at customer service and very helpful in explaining things.

Greg S

OBA

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Dave was outstanding! Great service, extremely friendly and knowledgeable. Explained everything clearly. I would highly recommend to…

Dave was outstanding! Great service, extremely friendly and knowledgeable. Explained everything clearly. I would highly recommend to anyone.

Harold Peetz

OBA

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Evan was really helpful and explained everything with patience thank you!

Evan was really helpful and explained everything with patience thank you!

Joshua Ramos

OBA

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