Cleveland Reviews
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Recent Reviews from our Ohio Basement Authority Customers
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Rob Jennings and his crew were super per nice and professional in the worst of conditions. They left our house clean while in and out…
Rob Jennings and his crew were super per nice and professional in the worst of conditions. They left our house clean while in and out dozens of times and tracking through snow mud and ice. Looking forward to not worrying about sumo and drainage line issues.
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Travis came out to the house on time and was super friendly and helpful. Turns out my walls were already fixed and didn’t need to be…
Travis came out to the house on time and was super friendly and helpful. Turns out my walls were already fixed and didn’t need to be repaired by then. He was very helpful and letting me know how I could fix it on my own and didn’t need their service. I am very thankful for honest businesses who don’t try and sell you something you don’t need! Thank you Travis!
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Professional people from the ground up. Fantastic work, thank you!
Professional people from the ground up. Fantastic work, thank you!
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Iran H. and Chris M. were fantastic. Punctual, professional and did an overall wonderful job. They worked efficiently, explained everything …
Iran H. and Chris M. were fantastic. Punctual, professional and did an overall wonderful job. They worked efficiently, explained everything clearly and even cleaned up after the mess!! – My basement looked cleaner than when they started, Thanks guys you were great!
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Fantastic Service. Basement Authority installed 3 Geo-Lock supports in the basement to shore up a bowed wall. Very pleased with the work …
Fantastic Service. Basement Authority installed 3 Geo-Lock supports in the basement to shore up a bowed wall. Very pleased with the work preformed and the crew of Zach, Mike and Milton were wonderful. Very conscientious workers who went out of their way to avoid tracking dirt into the house.
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We would like to share our experience with Zeke Fowler who came to our home today (2/16/23) to provide a free estimate to repair our front…
We would like to share our experience with Zeke Fowler who came to our home today (2/16/23) to provide a free estimate to repair our front porch steps that are leaning by 1-1/4 inch. Although we haven't committed to the service and are still considering all our options, Zeke was was extremely professional, very thorough, trustworthy and a wealth of knowledge. He actually went above and beyond by getting to the root cause of the leaning and pointed out other areas that could be of concern. He was able to point out that our down spouts are not draining the rain water out to the street, thus causing water to pool and saturate the front yard where a large size dip has formed over a couple of decades. So, he not only provided the reasonable cost to perform the repairs but he also pointed out other areas of our property, specifically the sidewalks where there is some unevenness that has the potential for trip hazards. We are so thankful that Zeke was the person that Ohio Basement Authority sent to our home today, because we can't imagine anyone else with more expert knowledge than him. If you are a homeowner in need of their services, we highly recommend Zeke to be the person you could request. Thanks again.
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Damarion A.,Eddie, and Olu did an awesome job!
Damarion A.,Eddie, and Olu did an awesome job!
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Annual maintenance service, great service, very knowledgeable.
Annual maintenance service, great service, very knowledgeable.
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Had a great consultation with Matthew Workman. He was professional, courteous, and thorough and explained the inspection, results, repair…
Had a great consultation with Matthew Workman. He was professional, courteous, and thorough and explained the inspection, results, repair options, and final repair contract in perfect detail. Looking forward to the work being completed and will update this review at that time.
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I had my crawlspace done by Ohio Basement Authority …….Iran h. and Chris m.did the work..they did a great job..I would definitely use…
I had my crawlspace done by Ohio Basement Authority …….Iran h. and Chris m.did the work..they did a great job..I would definitely use them again if needed..they explained everything they did….it was nice to have a company take pride in their work and do the job as was told..Jay came out to inspect and go over the options and prices..he answered any questions I had and explained each step that needed done..I highly recommend them
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Awesome company to work for! Great people, great management and great pay! Family atmosphere! I love my job!!!
Awesome company to work for! Great people, great management and great pay! Family atmosphere! I love my job!!!
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The Ohio Basement Authority team, Dustin, Ahmed, and Ricky did an excellent job in waterproofing my basement.They were informative and…
The Ohio Basement Authority team, Dustin, Ahmed, and Ricky did an excellent job in waterproofing my basement.They were informative and provided excellent service for.They were very professional.I recommend this company and team.
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Jonathan was so kind & thorough. He talked me through what I needed & was very courteous. Turns out I did not need a repair, but I know who …
Jonathan was so kind & thorough. He talked me through what I needed & was very courteous. Turns out I did not need a repair, but I know who to call when I do! Thank you!
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Zacarias and Widman were professional, friendly and efficient. Made sure the job was done right. They come highly recommended.
Zacarias and Widman were professional, friendly and efficient. Made sure the job was done right. They come highly recommended.
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Atilio, Brayan and Jose did an outstanding job. They provided waterproofing, insulation and installed a sump pump. They were total…
Atilio, Brayan and Jose did an outstanding job. They provided waterproofing, insulation and installed a sump pump. They were total professionals and had a wonderful customer facing focus. Highly recommend them.
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Francis Purcell came out twice to talk to us about our options and financing. The team the did our work, Ivan G, Anthony M and Davis T,…
Francis Purcell came out twice to talk to us about our options and financing. The team the did our work, Ivan G, Anthony M and Davis T, we’re an awesome crew and did a wonderful job. They really seem to enjoy what they do, lots of laughter while they work. Highly recommend this company for all your basement needs
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My experience with Ohio Basement Authority was excellent from the initial phone call to schedule an inspection to the completion of the…
My experience with Ohio Basement Authority was excellent from the initial phone call to schedule an inspection to the completion of the work. Jacob, the inspector, did an excellent job of explaining all parts of the process of installing supports on two basement walls. I felt he really made an effort to keep the cost as low as possible. Also excellent was the crew that did the work. The foreman, Tyson, along with Shaun and Josh, worked hard and did an excellent job of cleaning up when finished. Tyson kept me informed throughout the day of the progress they were making. I would recommend Ohio Basement Authority to anyone needing basement/crawlspace work. In the past several months, my husband passed away followed soon after by my dad and then my mom. This work was at my parent's home and this was the first time I have handled such a project on my own. I appreciate how all of you made it.
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Caleb Watkins came out and quoted some work at my house. He provided very honest and open feedback, I wish every salesperson in all…
Caleb Watkins came out and quoted some work at my house. He provided very honest and open feedback, I wish every salesperson in all industries treated their customers with as much dignity and respect as Caleb did reviewing my job.
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Your inspector, Judd Bowers, was knowledgeable, informative and extremely helpful. He pointed out the problem was not in my crawl space,as …
Your inspector, Judd Bowers, was knowledgeable, informative and extremely helpful. He pointed out the problem was not in my crawl space,as I originally thought, and did not try to push me into expensive and unnecessary work.He also pointed out the real source of the problem and told me how it could be resolved. Can't say enough good things about him and how helpful he was to me. I wold definitely call on Ohio Basement Authority again if needed.
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Drake and Q did a great job. My floors were uneven and was preventing new vinyl flooring install. Drake and Q made everything right. Very…
Drake and Q did a great job. My floors were uneven and was preventing new vinyl flooring install. Drake and Q made everything right. Very professional and courteous.
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The team of “Q” (Quintin), Avery, Drake, and David were Friendly and Hard workers. They stayed in touch with us all along the way! It Was…
The team of “Q” (Quintin), Avery, Drake, and David were Friendly and Hard workers. They stayed in touch with us all along the way! It Was not an easy project and they did a thorough walk through afterwards to explain the detail of the process!
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Sean and Nick did great work on our basement push pier project. They always showed up on time, communicated clearly, and cleaned up after…
Sean and Nick did great work on our basement push pier project. They always showed up on time, communicated clearly, and cleaned up after the job was finished. We were so impressed by these two hard working guys. They worked well together, and stayed on site the whole day. Took short breaks, and pushed on to get the project completed in just a few days! Highly recommend. They took care to explain things as they worked and answered any and all our questions.Leigh and Al Sassler
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Ohio Basement Authority installed an egress window for me. Joe Stuber and his crew were a pleasure to work with. The excavation and block …
Ohio Basement Authority installed an egress window for me. Joe Stuber and his crew were a pleasure to work with. The excavation and block cutting necessary for installation of an egress window are messy jobs. I appreciated the fact that Joe and his crew took extra care to keep the mess to an absolute minimum. Joe was also great about letting me know what his intentions were for the job and confirming that his intentions would meet my expectations. As a result, I couldn’t be more pleased with my new window and the people at OBA.
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8.31.2023Update.After miscommunication I believe we are all set and we will see how it functions!That was fixed.Just waiting on final…
8.31.2023Update.After miscommunication I believe we are all set and we will see how it functions!That was fixed.Just waiting on final finished walls to be done which would have been next week but I couldn't do that so will be the following!And now my 2 year old washing machine is leaking from the bottom. If I knew this was going to completely ruin capacity to do laundry……they should have extended the sump pump.Or said you can't use your washer dryer.Got a call yesterday and he had no clue what was discussed discussed aND still needed to be fixed. From Friday evening To Monday 4 pm it was never communicated..So Day three and the plumber was sent out as promised. Matt who was the person I met first who does the assessments now is really great at being hands-on. I met with one of their competitors the day after Matt came. Matt struck me as honest and I read BBB reviews. Ohio Basement stood out because they remedied issues. The other guys did not. The others tried to get me…all 3 of them …to sign that night. Which made me want to say my doors here…bye! Matt simply told me facts. He came out tonight and moved my washer back for me. He told me a plumber was coming and they did. They guys who worked on the basement were really nice and professional. My basement crawl space no longer smells and the musty basement odor is reduced significantly already.A few loose ends which Matt is working on will be fixed and it'll be 5 stars.
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Foreman Tyson Cosby and his team Jason and Dave did a fantastic job. They were on time, explained procedures thoroughly, and completed the…
Foreman Tyson Cosby and his team Jason and Dave did a fantastic job. They were on time, explained procedures thoroughly, and completed the job in a professional manner. I couldn't be happier with the results. I'm most appreciative and I'll recommend Ohio Basement Authority to anyone who needs the services they provide.
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OBA has a great team working for them. Irah H and Chris M did our work. They were very professional and efficient. We are very happy with…
OBA has a great team working for them. Irah H and Chris M did our work. They were very professional and efficient. We are very happy with their work. Installation of sump pump and new drainage system underground.
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Hired OBA to repair and lift a concrete patio that had sunken about 2 inches in one corner. Kyle and Josh did a great job. Courteous,…
Hired OBA to repair and lift a concrete patio that had sunken about 2 inches in one corner. Kyle and Josh did a great job. Courteous, professional, and on time. Job completed in less than 2 hours and my porch now looks good as new. Thank you for the awesome work!
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Damarion and Marshall did a super job on our sump pump installation!
Damarion and Marshall did a super job on our sump pump installation!
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Steve B was professional and personable and forthcoming. He also didn't try to upsale us. His inspection process and expertise was…
Steve B was professional and personable and forthcoming. He also didn't try to upsale us. His inspection process and expertise was outstanding. The company just wasn't the right fit for our needs. But I highly recomend to others
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Kyle R, Derek H and Demarius L did a fantastic job!
Kyle R, Derek H and Demarius L did a fantastic job!
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You get what you pay for and this company is worth it….they were upfront with the costs and the work that needed to be done. Alan and…
You get what you pay for and this company is worth it….they were upfront with the costs and the work that needed to be done. Alan and his team worked so well together. The work done was top notch and they explained what they were doing every step of the way. Would definitely use them again.Carol Puhlmann
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I have called upon Ohio Basement Authority not only for my clients' needs, but also for my personal. They helped me keep 2 different deals …
I have called upon Ohio Basement Authority not only for my clients' needs, but also for my personal. They helped me keep 2 different deals together with their professionalism and ability to complete a job in crunch time. I will be using them for every basement job! Jimmy is absolutely amazing.
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Caleb was amazing! He provided wonderful advice and really helped us out! Very responsive and professional, making our experience with him …
Caleb was amazing! He provided wonderful advice and really helped us out! Very responsive and professional, making our experience with him one of kind! Thank you!!
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From our very first encounter with Ohio Basement Authority, Tyler S. and Preston D. were nothing short of amazing! Not only were they…
From our very first encounter with Ohio Basement Authority, Tyler S. and Preston D. were nothing short of amazing! Not only were they prompt and professional, they understood our wants and needs and designed a plan to make it happen. The installation team (Iran H., Chris M., Damarion A.) were equally as wonderful! Even after the work was done, Preston D. followed up to make sure everything was still satisfactory. I can’t recommend these guys enough. Thank you, OBA!
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Caleb Watkins came to do an estimate and was very helpful in helping me determine the best fix for my problem. Very professional!
Caleb Watkins came to do an estimate and was very helpful in helping me determine the best fix for my problem. Very professional!
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Damarion, Marshall and Max did a fantastic job. Couldn’t be more pleased. I would recommend them to anyone needing to waterproof their…
Damarion, Marshall and Max did a fantastic job. Couldn’t be more pleased. I would recommend them to anyone needing to waterproof their basement.Gary Leppert
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Steve was great very professional.and kind. Explained everything to us. Highly recommend
Steve was great very professional.and kind. Explained everything to us. Highly recommend
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Ohio Basement Authority did a great job with our basement. Damarion, Max, Rachel, and Arman were professional and knowledgeable. Damarion…
Ohio Basement Authority did a great job with our basement. Damarion, Max, Rachel, and Arman were professional and knowledgeable. Damarion is great with customers. He walked me through the project, gave me updates and ensured my satisfaction with the project. The house was cleaned up prior them leaving. It is peace of mind knowing your basement is protected.
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very professional service visit from Chad. He was knowledgeable and did a thorough inspection.
very professional service visit from Chad. He was knowledgeable and did a thorough inspection.
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These guys were awesome five plus stars I own an old home, and the crawlspace was very nasty when I got it, but I called Ohio Basement…
These guys were awesome five plus stars I own an old home, and the crawlspace was very nasty when I got it, but I called Ohio Basement authority, and they came out, did a free inspection, and gave me finance options. I did a crawlspace encapsulation, and they are very affordable. They came out, and it only took them about 2 days to finish thanks guys 🙂
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I highly recommend Ohio Basement Authority. Caleb was my inspector and he was awesome! He was very pleasant, professional and knowledgeable …
I highly recommend Ohio Basement Authority. Caleb was my inspector and he was awesome! He was very pleasant, professional and knowledgeable and transparent. Within a few day of the visit, O.B.A called to schedule the work to be done.UPDATE: Demarcus L. Eli M. And Hunter B. All did excellent work, were very professional and most of all…they cleaned up their mess!! Great team you have OBA
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My crew was Tommy H, Curtis H, and James P. They did outstanding work. They stayed attentive to all the concerns or questions I had. They…
My crew was Tommy H, Curtis H, and James P. They did outstanding work. They stayed attentive to all the concerns or questions I had. They took care not to damage the area around where they worked.
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Kenny Sizemore did our annual inspection of the sump pump and waterproofing. He was on time, preformed his tasks quickly and also…
Kenny Sizemore did our annual inspection of the sump pump and waterproofing. He was on time, preformed his tasks quickly and also discovered where a smell was coming from in our basement.
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Ohio Basement Authority did a great job! They were friendly and helpful from the moment we contacted them until the job was finished. We…
Ohio Basement Authority did a great job! They were friendly and helpful from the moment we contacted them until the job was finished. We received a quote and explanation from Caleb that explained the project in detail. Caden and Serg did an excellent job on the repair work raising our porch and walkway. Thank you for a great job and experience.
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Our installers were on time, impeccably neat (a major plus for me), and friendly. Patrick our sales rep was honest, patient, and…
Our installers were on time, impeccably neat (a major plus for me), and friendly. Patrick our sales rep was honest, patient, and knowledgeable. Highly recommend this company to anyone!
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Bradley R is awesome and we wouldn't want anyone else to do any of our basement work!!!!
Bradley R is awesome and we wouldn't want anyone else to do any of our basement work!!!!
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Caleb T. and Joe S. were very professional and listened to my concerns. They worked efficiently, and after they left the place looked…
Caleb T. and Joe S. were very professional and listened to my concerns. They worked efficiently, and after they left the place looked cleaner than it did before they arrived.
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Eric Gibson, the crew leader, showed up as scheduled, explained what was going to be done, and performed his work in a responsible and…
Eric Gibson, the crew leader, showed up as scheduled, explained what was going to be done, and performed his work in a responsible and competent manner. When he discovered another problem, he repaired it and, thus, saved us from major issues in the future.We have already recommended the Ohio Basement Authority to three of our neighbors.
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Q, Avery and Drake put in my new sump pump and backup They were very knowledgeable and professional. They did a great job, were very…
Q, Avery and Drake put in my new sump pump and backup They were very knowledgeable and professional. They did a great job, were very mannerly and showed me what they were doing. I would recommend these 3 gentlemen anytime.
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Martimiano, Alex and Angel did a great job installing a new sump pump with battery back up. They made sure to cover all the flooring…
Martimiano, Alex and Angel did a great job installing a new sump pump with battery back up. They made sure to cover all the flooring leading to the basement. Martimiano explained exactly what they were going to do. They completed the job in about 3 hours and cleaned everything up. They were very professional. I would definitely recommend OBA.
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The most professional. A solid company with solid knowledge. They excel.
The most professional. A solid company with solid knowledge. They excel.
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Keenan Tate was very knowledgable, professional, clear and concise about the project we needed done. He explained everything that the…
Keenan Tate was very knowledgable, professional, clear and concise about the project we needed done. He explained everything that the company would do and carefully detailed what we should expect with this repair. We feel very confident that this is the right company to help us and look forward to their service and quality repair. The professionalism in keeping us informed so far speaks highly of the company.
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Worked with Seth Smalley, Shawn Asher, and Robert Ellis and Gary. Thanks team for the help! The house is gonna last so much longer with the …
Worked with Seth Smalley, Shawn Asher, and Robert Ellis and Gary. Thanks team for the help! The house is gonna last so much longer with the work done. Thank you!
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Just a huge thank you to David, Damarion and Armand! I don’t know if I have ever seen a harder working crew! They were knowledgeable,…
Just a huge thank you to David, Damarion and Armand! I don’t know if I have ever seen a harder working crew! They were knowledgeable, professional and have me feeling stress free with my beautiful basement!
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Francis Purcell and his crew came out and saved our house, we had water damage, mold and drainage issues. they took care of all of this in…
Francis Purcell and his crew came out and saved our house, we had water damage, mold and drainage issues. they took care of all of this in about two weeks without barely coming in our house at all. very friendly and professional. i appreciated their time and kindness to our family.
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Francis Purcell came and viewed the project. He presented me with numerous options for solutions to my basement foundation issues.I decided …
Francis Purcell came and viewed the project. He presented me with numerous options for solutions to my basement foundation issues.I decided on an option and we set a date. They actually called a few days prior to see if I wished to move the schedule up which I did.They sent a 2 man crew and I had six adjustable beams installed in less than 5 hours.The crew was courteous, prompt, and cleaned up after themselves.I highly reccommed this company and this is the 2nd time that I've used them.Awesome Experience!
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Keenan stopped at our house because we had concerns of mold due to an odd smell, and it turns out it wasn't mold. He was incredibly honest,…
Keenan stopped at our house because we had concerns of mold due to an odd smell, and it turns out it wasn't mold. He was incredibly honest, and gave us leads on how to fix our problem. No charge, no upsell, no nonsense.
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We had our Basement waterproofed and everyone we worked with was excellent! Jacob came out to assess our basement and was professional,…
We had our Basement waterproofed and everyone we worked with was excellent! Jacob came out to assess our basement and was professional, friendly, and not at all pushy or trying to sell us something we didn't need. We decided to be proactive and waterproof our basement. Aaron Ison and his team came to our house over a 2 day period and were great! Very professional, explained everything they were doing throughout the process, and kept everything clean. It was a great experience and would recommend them for all your basement needs.
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I felt like I understood everything Travis told me. If I didn't, he could explain it in a different way.Seeing what he was talking about…
I felt like I understood everything Travis told me. If I didn't, he could explain it in a different way.Seeing what he was talking about on the computer screen was extremely helpful.Thank you very much.I couldn't have asked for a better experience.
Our Locations
429 Portage Blvd
Kent, OH 44240
1270 Hillsmith Dr.
Cincinnati, OH 45215
7950 Bavaria Rd.
Twinsburg, OH 44087
2421 McGaw Rd.
Obetz, OH 43207
70 Birch Alley, Suite 240
Beavercreek, OH, 45440
5650 Blazer Memorial Pkwy, #124
Dublin, OH 43017