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Very professional service.

Very professional service.

Rick Greene

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We just had our crawl space encapsulated and this company did an outstanding job. Our first interaction was with Mark Vouis who had the…

We just had our crawl space encapsulated and this company did an outstanding job. Our first interaction was with Mark Vouis who had the unfortunate task of crawling around our hideous crawlspace to come up with the initial estimate. He was thorough, friendly, explained everything well, and was able to work out all the financing before his visit was over. Our installation was done in the same week by two equally thorough, friendly, professionals named Ivan and Davis. Not only did they give our crawl space a desperately needed makeover but they also noticed a duct pipe had come detached and just went ahead and fixed that for us as well. Ivan made sure he walked us through everything they did when they were finished, showing us before and after pictures he took along the way of the entire crawl space. They were also very friendly with our pug who, despite weighing all of 15lbs, has delusions of grandeur and tried to tell them off the entire time they were working. I would very highly recommend this company to anyone who needs work done on their basement!

Gwynne Posey

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Chesla is a very insightful lady, who was a pleasure to meet. She did a thorough evaluation and took her time to give me the best advise….

Chesla is a very insightful lady, who was a pleasure to meet. She did a thorough evaluation and took her time to give me the best advise. Every company needs an employee like Chesla!

Susan Long

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8.31.2023Update.After miscommunication I believe we are all set and we will see how it functions!That was fixed.Just waiting on final…

8.31.2023Update.After miscommunication I believe we are all set and we will see how it functions!That was fixed.Just waiting on final finished walls to be done which would have been next week but I couldn't do that so will be the following!And now my 2 year old washing machine is leaking from the bottom. If I knew this was going to completely ruin capacity to do laundry……they should have extended the sump pump.Or said you can't use your washer dryer.Got a call yesterday and he had no clue what was discussed discussed aND still needed to be fixed. From Friday evening To Monday 4 pm it was never communicated..So Day three and the plumber was sent out as promised. Matt who was the person I met first who does the assessments now is really great at being hands-on. I met with one of their competitors the day after Matt came. Matt struck me as honest and I read BBB reviews. Ohio Basement stood out because they remedied issues. The other guys did not. The others tried to get me…all 3 of them …to sign that night. Which made me want to say my doors here…bye! Matt simply told me facts. He came out tonight and moved my washer back for me. He told me a plumber was coming and they did. They guys who worked on the basement were really nice and professional. My basement crawl space no longer smells and the musty basement odor is reduced significantly already.A few loose ends which Matt is working on will be fixed and it'll be 5 stars.

Kristine Black

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I consulted with many contractors before choosing Ohio Basement Authority. Their online reputation seemed legitimate and my initial…

I consulted with many contractors before choosing Ohio Basement Authority. Their online reputation seemed legitimate and my initial consultation with Chelsa immediately credentialed their approach, which seemed very broad in their expertise, thorough, and thoughtful. Their availability to both estimate and install the solution was uncommonly well organized. Chelsa impressed me so much I was a tad worried it might be one of those deals where everything sounds good initially, but the execution could disappoint. Wow – there was no disappointment; the execution was flawless. I don’t know who owns or runs this company, but you can tell their leadership has it together and hires good people. Iran H, Chris M, and Zach K arrived early on the morning of the install and ready to do some serious work. Immediately you could tell – this is what they do and they are both good at it and very experienced. They hustled without rushing, and the finished product was incredible. When examining the space together after they were done, I realized I failed to communicate a few small items that Chelsa and I discussed during the solution design. Iran, Chris and Zach were understanding and gracious with their times; they addressed and resolved all the additional items. Not going to lie – this company is not the cheapest option I looked at. But if you want a thing done once and done correctly – you can seriously trust in them based on my experience. Check out the before and after photos. No more horrible smells, high humidity promoting mold to threaten the structural integrity, and unsealed openings for rodent infiltrations. Thank you all for doing such an excellent job!

Joseph Ring

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From estimate to completion, Tyler and Curtis were extremely informative and professional. Tyler was very thorough in explaining the…

From estimate to completion, Tyler and Curtis were extremely informative and professional. Tyler was very thorough in explaining the process and assisting with the financing to get us started and Curtis and his team worked diligently to get the project completed, keeping us informed as to their progress at the end of each day. While this wasn’t something we expected or had planned for, we are grateful for Ohio Basement Authority’s work in addressing the problem by getting us scheduled quickly, stabilizing our house and providing us with a with a sense of relief going forward. We wouldn’t hesitate in referring Ohio Basement Authority to anyone with similar issues that need addressed.

Kathy Barclay

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I had an honest service person! I had a couple issues and this company installed my sub pump about 8 yrs ago. Gentleman took care of all of …

I had an honest service person! I had a couple issues and this company installed my sub pump about 8 yrs ago. Gentleman took care of all of my issues complimentary and took the time to explain the importance of the basement wall repair. Gave me an estimate so I can think about it with no pressure.

Lisa Pleasants

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These guys were great. Mark Overmeyer inspected and informed me what was wrong, got the process moving. Drake Flood, Keenan Booker and…

These guys were great. Mark Overmeyer inspected and informed me what was wrong, got the process moving. Drake Flood, Keenan Booker and Ronald Gibson come out to do the work, they kept me informed of the process that wihole time kept the work area clean and clean up after the job was down. Thanks guys awesome work

Timothy Grant

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Arrived when expected, completed the work as expected, and cleaned up. Very courteous and professional team. They buttoned up all the air…

Arrived when expected, completed the work as expected, and cleaned up. Very courteous and professional team. They buttoned up all the air leaks in our crawlspace and insulated all around. Was a very satisfactory experience. Will contact them again if we wish to do more.

Bill Mulert

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Chase was great. Very thorough and explained the scope of work that would need to be done to remedy the issue. Gave me a full printed…

Chase was great. Very thorough and explained the scope of work that would need to be done to remedy the issue. Gave me a full printed version including visual sketches to look over while making my decision. Not pushy and genuinely seemed like he wanted to help instead of just making the sale.

N H

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Chase came out to inspect my foundation issue this week and I was super impressed. He took his time and was very thorough. Little did he…

Chase came out to inspect my foundation issue this week and I was super impressed. He took his time and was very thorough. Little did he know I had obtained estimates from two other companies. Sorry Chase! The inspection he did was light years ahead of the other two and the diagnosis was the same as was the fix. But, the estimate came in significantly lower and did not involve ripping off my entire deck. Chase passed the vibe check and was super personable and explained everything so a layman like me could understand. I think he deserves a bonus and a raise. I would not hesitate to recommend him to anyone needing a foundation repair.

Christina Nethers

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Louis and his team did an exceptional job with putting carbon fibers in my wall and encapsulating the crawl space. They were excellent…

Louis and his team did an exceptional job with putting carbon fibers in my wall and encapsulating the crawl space. They were excellent communicators, highly proficient and efficient in their work, and kind. I would highly recommend them for your next project!

Jeffrey Dean

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Dave D did an excellent job and walked us through everything thanks again for your expertise

Dave D did an excellent job and walked us through everything thanks again for your expertise

Cathy Fisse

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Dave was a pleasure to work with. He was timely, honest, and took the time to hear my concerns and ensure he found the root of the problem. …

Dave was a pleasure to work with. He was timely, honest, and took the time to hear my concerns and ensure he found the root of the problem. I’d recommend Ohio Basement Authority to anyone based on my experience with Dave!

Brian Raderstorf

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Troy Wilson came out to my house to look at something in my basement that I have had issues with since the basement system was put in. The…

Troy Wilson came out to my house to look at something in my basement that I have had issues with since the basement system was put in. The guy who came and did my inspection 2 years ago told me this was not covered under the life time warranty they provide. I thought that was ridiculous. But I had to live with it. Irritated with them now, Troy came out this year and said "yeah I'm going to fix that for you. It's covered under the warranty." FANTASTIC!!!!! I am thankful for Troy coming out and being professional and no bullshit crap. No excuses just fixed it. Super happy with him. Thanks again.

Jacob Simek

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Julio and his team went above and beyond making sure the basement of a historic church was taken care of better than a newborn to first…

Julio and his team went above and beyond making sure the basement of a historic church was taken care of better than a newborn to first time parents. The cleanliness, communication and pride of work is totally worth the investment. From Chelsa (sales rep) to the install team, it was a fantastic experience! Thank you!! 🙏

Brandon Heugly

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Fantastic job! Iran, Chris and Ricky arrived when they said they would. Reviewed the project with me prior to starting. Were courteous,…

Fantastic job! Iran, Chris and Ricky arrived when they said they would. Reviewed the project with me prior to starting. Were courteous, professional and thorough. The job they did exceeded my expectations. My wife and I are pleased to have worked with Ohio Basement Authority and recommend the free estimate from Chase. Thanks again, Gus and Denise

Gustave Neuss

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DAN LAUTERBUR GAVE MY MOM AN HONEST OPINION BASED ON A THOROUGH INVSTIGATION OF OUR ALLEGED MOLD PROBLEM. I SAY ALLEGED BECAUSE I GOT TWO…

DAN LAUTERBUR GAVE MY MOM AN HONEST OPINION BASED ON A THOROUGH INVSTIGATION OF OUR ALLEGED MOLD PROBLEM. I SAY ALLEGED BECAUSE I GOT TWO DIFFERENT QUOTES FOR RANGING FROM $3000-$5000 TO FIX AN ISSUE SHE DID NOT HAVE, WHAT THEY WERE TELLING ME WAS MOLD WAS ACTUALLY EFFLORESCENCE AND THE MOISTURE LEVEL WAS LESS THAN 2%. CALL THE BASEMENT AUTHORITY DON'T SCREW AROUND WITH ANYONE ELSE!!!!! THANKS AGAIN DAN!!!!

BILL TILLMAN

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Dave, Tim and Tavion repaired broken footer and broker foundation wall on my house, Throughout the entire project ( 14 days ), Dave and his …

Dave, Tim and Tavion repaired broken footer and broker foundation wall on my house, Throughout the entire project ( 14 days ), Dave and his crew are very professional, very details oriented and very helpful and answered all my questions very patiently. They are trustworthy and the best people you can have for foundation work.

Capricorn 0

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Travis came out to the house on time and was super friendly and helpful. Turns out my walls were already fixed and didn’t need to be…

Travis came out to the house on time and was super friendly and helpful. Turns out my walls were already fixed and didn’t need to be repaired by then. He was very helpful and letting me know how I could fix it on my own and didn’t need their service. I am very thankful for honest businesses who don’t try and sell you something you don’t need! Thank you Travis!

Cari Hicks

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