Basement Waterproofing in Union, KY

"Great work deserves high praise, and I have nothing but high praise for Ohio Basement Authority (“OBA”) and, in particular, the individuals that performed my work. I worked with the folks at their Cincinnati office on push pier installation and poly injection to stabilize and correct a foundation settlement issue on my house. Although I interviewed three different companies specializing in this type of work, I was most impressed with OBA for many reasons and ultimately decided to go with OBA, a decision which I am glad that I made. I initially met with Mark Overmyer for the initial evaluation and proposed solution to correct my foundation issue. Right from the start I was really impressed with Mark’s straightforward and comprehensive explanation of the services I would need….Mark is an engineer and even showed me the exact point where my home was starting to settle using his transit and other tools, which helped explain the number and location of push piers needed. His precision and thoroughness really impressed me. However, there were other things that made me decide to use OBA. For example, I found OBA’s contract to be fair and balanced when compared to my review of competitor contracts. Also, OBA does things by the book and got the necessary permits….that unfortunately may not necessarily always the case with other companies. I also spoke to other OBA customers and they had nothing but great things to say about OBA and how pleased they are with the work they performed. I definitely liked OBA’s product warranty and the fact that, unlike some companies, OBA does not charge an excess per foot additional charge should a pier exceed a specific depth, which could really increase the project cost should it occur. The fact that OBA does what it takes to install piers at whatever depth so required to be solid and stable and at no additional charge gave me much peace of mind. The OBA folks on the front end for sales and contracting were excellent to work with, but the actual individuals on the installation crew were even more so and absolutely outstanding in every respect. I had a crew comprised of Sean (the foreman), Elisha and Simon doing the push piers. For the poly injection part of the job I had a crew comprised of Seth (the foreman) and his colleague (sorry but I can’t recall his name). It is rare to see such a hard-working and conscientious group of workers. The moment they arrived, they impressed me with how professional and customer-oriented they were, and it was that way throughout the job. All of the great things I had heard from others about OBA when I was doing my research definitely played out on my job with these individuals. Unfortunately, the Google rating system is only five stars for the highest rating, but these fellows deserve at least eight or ten stars on a five star rating system. I found OBA to be a fine company to do business with, and the individuals I dealt with from there on every stage of the project were exceptional and did a fine job of representing OBA as a company."